UpMetrics
What it is
UpMetrics manages impact reporting from deciding what to measure through sharing results. Built for nonprofits, grantmakers, foundations, and impact investors, it brings customizable metrics, collaborative data collection, centralized data management, analytics, and external storytelling into one workflow. Teams can code and categorize stories, photos, interviews, and testimonials, connect them to programs, and analyze them alongside quantitative data. Charts and dashboards can be shared by public link, embedded, or exported without exposing underlying data. Integrations include Google Sheets, SurveyMonkey, Qualtrics, CSV exports, and some grant-management systems; custom API and RPA integrations are available through Services. UpMetrics states it is SOC 2 Type 2 compliant and describes encryption for hosted content at rest and in transit, logical separation between customers, and MFA for sensitive access. A funder may issue a free basic license to a nonprofit that only needs to complete incoming reports, with a limited feature set. Paid plans begin at $1,450 a year. Standard onboarding usually takes about four to six weeks, depending on data complexity and scope.
For and against
For
- Connects customizable metrics with collaborative reporting
- Analyzes qualitative material alongside quantitative data
- Dashboards can be shared without exposing underlying data
- Supports Google Sheets, SurveyMonkey, and Qualtrics
Against
- Free basic license has limited features
- Paid plans start at $1,450 a year
- Standard onboarding usually takes four to six weeks
The verdict
UpMetrics brings impact measurement, reporting, and external communication together, including tools for both qualitative and quantitative information. Its paid plans and typical onboarding period are worth considering when planning implementation.
Who it suits
UpMetrics suits nonprofits, grantmakers, foundations, and impact investors that need to collect, analyze, and share impact information. Its free basic access is intended for nonprofits completing incoming reports through a funder.
Plans and prices
Starter Plan
Impact framework builder · themed framework templates · public profile page
Read 30 Sep 2026 · upmetrics.com
Professional
10 users · 10 tables · 1 interactive dashboard
Read 30 Sep 2026 · upmetrics.com
Premium
15 users · 20 tables · 5 interactive dashboards
Read 30 Sep 2026 · upmetrics.com
Enterprise
20 users · 40 tables · 40 interactive dashboards
Read 30 Sep 2026 · upmetrics.com
Elite
100 users · 200 tables · 200 interactive dashboards
Read 30 Sep 2026 · upmetrics.com
Impact Funder Plans
Customized to organization size, goals, and complexity
Read 30 Sep 2026 · upmetrics.com
On the record
- Audience
- UpMetrics is built for nonprofits, grantmakers, and impact investors, with funder-sponsored cohorts that provide nonprofits access, training, and peer learning.upmetrics.com · read 30 Sep 2026
- Core workflow
- The platform connects customizable metrics, collaborative data collection and reporting, centralized data management, analytics, and external storytelling.upmetrics.com · read 30 Sep 2026
- Data protection
- AWS-hosted content is encrypted at rest and in transit, with logical separation between customers and MFA for sensitive access.upmetrics.com · read 30 Sep 2026
- Free access limitation
- A funder can issue a free basic license to a nonprofit that only needs to complete incoming reports, with a limited feature set.upmetrics.com · read 30 Sep 2026
- Implementation
- Standard onboarding usually takes about four to six weeks, depending on data complexity, programs, grantees, and service scope.upmetrics.com · read 30 Sep 2026
- Incident notification
- UpMetrics says it will notify customers in writing within 72 hours of a confirmed security breach.upmetrics.com · read 30 Sep 2026
- Integrations
- UpMetrics supports Google Sheets, SurveyMonkey, Qualtrics, CSV exports, and some grant-management systems; custom API and RPA integrations are available through Services.upmetrics.com · read 30 Sep 2026
- Purpose
- UpMetrics manages the complete impact reporting lifecycle, from defining what to measure through sharing results, for impact investors, foundations, and nonprofits.upmetrics.com · read 30 Sep 2026
- Qualitative analysis
- Stories, photos, interviews, and testimonials can be coded, categorized, associated with programs, and analyzed alongside quantitative data.upmetrics.com · read 30 Sep 2026
- Security
- UpMetrics is SOC 2 Type 2 compliant, and its security policies follow applicable ISO 27001 and SOC 2 Trust Service principles and criteria.upmetrics.com · read 30 Sep 2026
- Sharing
- Charts and dashboards can be reused, shared through public links, embedded, or exported without exposing underlying data.upmetrics.com · read 30 Sep 2026
- Support
- The UpMetrics Community provides client networking, resources, on-demand training, and direct engagement with UpMetrics staff.help.upmetrics.com · read 30 Sep 2026
