Uluro CCM
Brentwood, Tennessee, United States
What it is
Uluro CCM is a customer communications management platform for enterprises and print service providers. It supports the creation, production, tracking, and delivery of communications through print, email, web, fax, and SMS, with integrated bill payment options. In uCompose, business users can create and style large volumes of documents using a graphical interface and data such as XML, TXT, CSV, PDF, and print image data. OnceAmation lets teams configure an application for repeat deployment without ongoing manual intervention. The uTrack dashboard follows jobs from file receipt and proofing through production and delivery, and clients can track jobs and mail pieces online. uPayments handles bill and invoice collections through web, mobile, SMS, and IVR; uBridge imports information from ERP, ECM, and CRM systems. Smart Delivery describes encrypted delivery, recipient-only access, audit visibility, and email delivery and open tracking. Uluro lists web, Windows, and API access, and specifies SQL 2016 or later as its database requirement. Pricing is available on request.
For and against
For
- Creates and styles high-volume documents through a GUI
- Supports print, email, web, fax, and SMS
- Tracks jobs through production and delivery
- Bill payment collection supports web, mobile, SMS, and IVR
Against
- Pricing is available only on request
- Requires SQL 2016 or above
- Payment card numbers are not stored when partner tokenization is used
The verdict
Uluro CCM brings document composition, workflow automation, tracking, delivery, and payment collection into one platform. Organizations considering it should confirm pricing and the SQL database requirement with the provider.
Who it suits
Uluro identifies mailers, data processing centers, print service providers, and letter shops as intended users. It may suit organizations that need to create, route, track, and deliver customer communications across multiple channels.
Plans and prices
Core Package
Pricing by contacting Transformations; includes uCompose, uTrack, uWeb, Print Manager, and OnceAmation Suite
Read 2 Oct 2026 · uluro.com
On the record
- Compliance
- Smart Delivery says its secure document delivery helps organizations align with HIPAA, PCI, GDPR, SOC2, and other requirements.uluro.com · read 2 Oct 2026
- Database requirement
- The FAQ specifies SQL 2016 or above as the database requirement.uluro.com · read 2 Oct 2026
- Delivery channels
- Uluro supports personalized communications through print, email, web, fax, and SMS, with integrated bill payment options.uluro.com · read 2 Oct 2026
- Document composition
- uCompose lets business users create and style high volumes of documents through a GUI and accepts data formats including XML, TXT, CSV, PDF, and print image data.uluro.com · read 2 Oct 2026
- Integrations
- uBridge automates importing data from external systems such as ERP, ECM, and CRM platforms.uluro.com · read 2 Oct 2026
- Intended customers
- Uluro identifies mailers, data processing centers, print service providers, and letter shops as intended users of its CCM platform.uluro.com · read 2 Oct 2026
- Payments
- The uPayments module supports bill and invoice payment collection through web, mobile, SMS, and IVR.uluro.com · read 2 Oct 2026
- Product purpose
- Uluro is an integrated customer communications management suite for enterprises and print service providers, supporting automated creation, production, tracking, and delivery of customer communications.uluro.com · read 2 Oct 2026
- Secure delivery
- Smart Delivery describes UXP encryption, recipient-only access controls, audit visibility, and real-time email open and delivery tracking.uluro.com · read 2 Oct 2026
- Security
- The FAQ says user identification, passwords, and role-based module access are used, and payment card numbers are not stored on the system when partner tokenization is used.uluro.com · read 2 Oct 2026
- Support
- Uluro lists website issue logging, online chat, phone, and email as technical support channels.uluro.com · read 2 Oct 2026
- Tracking
- The uTrack dashboard provides job status visibility from file receipt and proofing through production and delivery, with web access for clients to track jobs and mail pieces.uluro.com · read 2 Oct 2026
- Workflow automation
- OnceAmation lets users set up an application once and deploy it repeatedly without further manual intervention.uluro.com · read 2 Oct 2026
