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On the recordRead 4 Oct 202613 facts
TrueDialog
Austin, Texas, United States
Plans and prices
Small Business
$119a month, billed yearly
Up to 5,000 messages / mo · overages $0.024 per message · unlimited users
Read 4 Oct 2026 · truedialog.com
Business Pro
$425a month, billed yearly
Up to 25,000 messages / mo · overages $0.018 per message · unlimited users
Read 4 Oct 2026 · truedialog.com
Enterprise
$900a month, billed yearly
Up to 60,000 messages / mo · overages $0.015 per message · unlimited users
Read 4 Oct 2026 · truedialog.com
Custom Plans for High Volume
$1,000a month, billed yearly
Custom pricing · overages $0.012 per message · unlimited users
Read 4 Oct 2026 · truedialog.com
On the record
- API pricing
- The API pricing page lists pay-as-you-go SMS/MMS pricing that varies by destination, message type, and carrier, with automatic volume discounts.truedialog.com · read 4 Oct 2026
- Compliance
- The platform includes automated 10DLC registration, opt-in and opt-out management, and TrueOptOut, which detects opt-out intent expressed in plain language.truedialog.com · read 4 Oct 2026
- Contract terms
- The maker says all platform plans use annual contracts; carrier pass-through fees are not included, and RCS pricing is available by request.truedialog.com · read 4 Oct 2026
- Delivery
- TrueDelivery uses AI to assess deliverability before sending and proactively reduce failed deliveries.truedialog.com · read 4 Oct 2026
- Integrations
- Native integrations include Salesforce, Dynamics 365, HubSpot, Microsoft 365, Salesforce Marketing Cloud, Marketo, and Eloqua, alongside an SMS API.truedialog.com · read 4 Oct 2026
- Intended users
- The maker presents the platform for marketing, sales, customer service, employee communications, and high-volume enterprise messaging teams.truedialog.com · read 4 Oct 2026
- Messaging
- The platform supports SMS, MMS, RCS, mass campaigns, and two-way conversations.truedialog.com · read 4 Oct 2026
- Mobile app
- TrueDialog offers a companion mobile app for iOS and Android to manage SMS, MMS, and customer conversations.truedialog.com · read 4 Oct 2026
- Product
- TrueDialog describes its cloud-based, API-centric platform as enterprise business texting for revenue teams, supporting messaging across the customer lifecycle.truedialog.com · read 4 Oct 2026
- Security
- The maker states that TrueDialog meets SOC 2 Type II and TX-RAMP standards and supports single sign-on and multi-factor authentication.truedialog.com · read 4 Oct 2026
- Support
- The pricing page says customers receive U.S.-based support, phone and chat support Monday through Friday from 7 a.m. to 7 p.m. Eastern, and email, text, and ticket support 24/7.truedialog.com · read 4 Oct 2026
