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On the recordRead 15 Oct 202650 facts
True Compliance
London, United Kingdom
Plans and prices
G-Cloud licence range
£5,000a year
range shown in the G-Cloud listing
Read 15 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk
Tier 2
£35,000a year
5,000–10,000 properties
Read 15 Oct 2026 · truecompliance.co.uk
Tier 3
£49,500a year
10,000–17,000 properties
Read 15 Oct 2026 · truecompliance.co.uk
Tier 4
£66,000a year
17,000–30,000 properties
Read 15 Oct 2026 · truecompliance.co.uk
Tier 5
£79,000a year
30,000–40,000 properties
Read 15 Oct 2026 · truecompliance.co.uk
Tier 1
Priced on request
up to 5,000 properties · tailored products and services
Read 15 Oct 2026 · truecompliance.co.uk
Tier 6
Priced on request
over 40,000 properties · tailored products and services
Read 15 Oct 2026 · truecompliance.co.uk
On the record
- Access control
- Separate access levels are available for administrators, ordinary users and third-party providers.assets.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- API authentication
- API accounts are provisioned by support request and clients obtain access tokens through the authorization endpoint.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- API documentation and sandbox
- The service listing says API documentation and a test environment are available.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- Automated extraction
- The system extracts compliance information from certificates and records to reduce manual data entry.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- Availability
- The stated uptime targets are 99.9% for the live system, 99.5% for exports and interfaces, and 99% for the test system.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- Company
- The privacy policy identifies the company as True Compliance Limited, at 1 Mark Square, London EC2A 4EG.truecompliance.co.uk · read 30 Sep 2026
- Company facts
- LinkedIn lists True Compliance as privately held, founded in 2016, headquartered in London and employing 11–50 people.uk.linkedin.com · read 15 Oct 2026
- Company legal name
- The privacy policy identifies the maker as True Compliance Limited at 1 Mark Square, London EC2A 4EG.truecompliance.co.uk · read 15 Oct 2026
- Compliance areas
- The platform lists gas safety, fire safety, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance.truecompliance.co.uk · read 30 Sep 2026
- Compliance streams
- The platform covers gas, fire, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance areas.truecompliance.co.uk · read 15 Oct 2026
- Contractor portal
- The platform provides bespoke contractor accounts for managing contractors’ compliance streams.truecompliance.co.uk · read 15 Oct 2026
- Customisation
- Widgets, rules, property views, reports, processes, automatic allocation and workflow triggers can be customised.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- Customization
- The maker says organisations can customise the platform with bespoke widgets, reports, APIs and integrations.truecompliance.co.uk · read 30 Sep 2026
- Damp and mould
- The damp and mould module supports case tracking, responsibility and priority assignment, evidence capture, SLA tracking and portfolio dashboards.truecompliance.co.uk · read 30 Sep 2026
- Dashboards
- Customisable real-time dashboards show compliance metrics and assurance information.assets.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- Data export
- Customers can download data on demand from the reports centre in CSV format and control retention and deletion.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- Encryption
- The service listing specifies TLS 1.2 or later for data in transit and encryption of physical media for data at rest.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
- Fire safety
- It reads fire risk assessments and creates, prioritises and assigns actions automatically, with a time-stamped audit trail.truecompliance.co.uk · read 30 Sep 2026