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  3. True Compliance

True Compliance

London, United Kingdom

Plans and prices

G-Cloud licence range

£5,000a year

range shown in the G-Cloud listing

Tier 2

£35,000a year

5,000–10,000 properties

Tier 3

£49,500a year

10,000–17,000 properties

Tier 4

£66,000a year

17,000–30,000 properties

Tier 5

£79,000a year

30,000–40,000 properties

Tier 1

Priced on request

up to 5,000 properties · tailored products and services

Tier 6

Priced on request

over 40,000 properties · tailored products and services

Every plan, in full

On the record

Access control
Separate access levels are available for administrators, ordinary users and third-party providers.assets.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
API authentication
API accounts are provisioned by support request and clients obtain access tokens through the authorization endpoint.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
API documentation and sandbox
The service listing says API documentation and a test environment are available.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Automated extraction
The system extracts compliance information from certificates and records to reduce manual data entry.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Availability
The stated uptime targets are 99.9% for the live system, 99.5% for exports and interfaces, and 99% for the test system.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Company
The privacy policy identifies the company as True Compliance Limited, at 1 Mark Square, London EC2A 4EG.truecompliance.co.uk · read 30 Sep 2026
Company facts
LinkedIn lists True Compliance as privately held, founded in 2016, headquartered in London and employing 11–50 people.uk.linkedin.com · read 15 Oct 2026
Company legal name
The privacy policy identifies the maker as True Compliance Limited at 1 Mark Square, London EC2A 4EG.truecompliance.co.uk · read 15 Oct 2026
Compliance areas
The platform lists gas safety, fire safety, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance.truecompliance.co.uk · read 30 Sep 2026
Compliance streams
The platform covers gas, fire, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance areas.truecompliance.co.uk · read 15 Oct 2026
Contractor portal
The platform provides bespoke contractor accounts for managing contractors’ compliance streams.truecompliance.co.uk · read 15 Oct 2026
Customisation
Widgets, rules, property views, reports, processes, automatic allocation and workflow triggers can be customised.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Customization
The maker says organisations can customise the platform with bespoke widgets, reports, APIs and integrations.truecompliance.co.uk · read 30 Sep 2026
Damp and mould
The damp and mould module supports case tracking, responsibility and priority assignment, evidence capture, SLA tracking and portfolio dashboards.truecompliance.co.uk · read 30 Sep 2026
Dashboards
Customisable real-time dashboards show compliance metrics and assurance information.assets.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Data export
Customers can download data on demand from the reports centre in CSV format and control retention and deletion.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Encryption
The service listing specifies TLS 1.2 or later for data in transit and encryption of physical media for data at rest.applytosupply.digitalmarketplace.service.gov.uk · read 15 Oct 2026
Fire safety
It reads fire risk assessments and creates, prioritises and assigns actions automatically, with a time-stamped audit trail.truecompliance.co.uk · read 30 Sep 2026

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