On the recordRead 7 Oct 202622 facts
TOTEM
TOTEM · Marina del Rey, California, United States
Plans and prices
Association online membership
Free
Free for associations to begin accepting online memberships
Read 7 Oct 2026 · help.jointotem.com
Member convenience fee
$1a year
Membership fee covers payment processing and platform costs · 5% fee for donations
Read 7 Oct 2026 · help.jointotem.com
On the record
- Automated renewals
- Yesjointotem.com · read 24 Sep 2026
- Integrations
- The site names Slack, Mailchimp, and QuickBooks as examples of tools TOTEM can connect with.jointotem.com · read 7 Oct 2026
- Intended users
- TOTEM describes its audience as associations, including trade groups, nonprofits, and professional associations.jointotem.com · read 7 Oct 2026
- Languages
- Members and leaders can use Chinese, French, Japanese, Spanish, and Tagalog, and association content is automatically translated.jointotem.com · read 7 Oct 2026
- Member communications
- Yesjointotem.com · read 24 Sep 2026
- Member portal
- Yesjointotem.com · read 24 Sep 2026
- Membership cards
- Members can access digital membership cards with membership details through smartphone e-wallets.jointotem.com · read 7 Oct 2026
- Multilevel organizations
- TOTEM supports national, state, and local agency structures, including automatic dues apportionment.jointotem.com · read 7 Oct 2026
- Online join and renew
- Yesjointotem.com · read 24 Sep 2026
- Payment data
- TOTEM's privacy policy says payment data is handled and stored by Stripe.jointotem.com · read 7 Oct 2026
- Payments
- The site lists Apple Pay, Google Pay, credit cards, and debit cards as payment methods.jointotem.com · read 7 Oct 2026
- Purpose
- TOTEM provides membership management for associations and other for-impact organizations, including online payments and member engagement tools.jointotem.com · read 7 Oct 2026
- Recurring dues
- Yesjointotem.com · read 24 Sep 2026
- Renewals
- Memberships and donations can be set to renew automatically, with members able to manage the renewal process and payment method.jointotem.com · read 7 Oct 2026
- Reporting
- Association leaders can view real-time dashboard metrics, detailed reports, and exports of membership and financial activity.jointotem.com · read 7 Oct 2026
- Security
- TOTEM's privacy policy says it uses organizational and technical security measures, while noting that it cannot guarantee absolute security of internet transmissions or stored information.jointotem.com · read 7 Oct 2026
- Signup
- Associations can use customized mobile-optimized signup forms that support household memberships and optional donations in one checkout.jointotem.com · read 7 Oct 2026
- Support
- TOTEM describes human support and a helpdesk with FAQs, articles, and screencasts; the helpdesk also provides a new support ticket form.jointotem.com · read 7 Oct 2026