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Total Synergy
North Sydney, New South Wales, Australia
What it is
Total Synergy is project management software for architecture and engineering practices, bringing together project work, finances, and analytics. Its features include budgets and quotes, time and expense tracking, resource allocation, invoicing, project financials, reporting, revenue forecasting, and document control. The platform also includes HR management, CRM, and centralized email management. Accounting integrations include Xero, Sage 50cloud, QuickBooks Online, MYOB AccountRight Live, Wiise, and Business Central; collaboration connections include Microsoft Teams, SharePoint, Mail Manager, and 12d Synergy. Other integrations include Zapier and services for HR, sales, and recruiting. The company says its cloud service uses Microsoft Azure, with geo-replicated customer data, backups, and point-in-time database restore for the previous 35 days. Its free Open API allows 300 calls a day. Total Synergy is available on Android, iOS, and the web, with a Premium API. The company describes a privacy-by-design approach and GDPR-related changes. Support resources include onboarding and training, ongoing support, a help center, and community support. Pricing is on request, and a free trial is available.
For and against
For
- Combines project management, financials, and analytics.
- Tracks time, expenses, and resource allocation.
- Lists a broad range of accounting integrations.
- Free Open API allows 300 calls a day.
Against
- Pricing is on request.
- No free plan is listed.
- No free-trial duration is stated.
The verdict
Total Synergy brings project delivery and business management tools together for architecture and engineering practices. Prospective customers should confirm pricing and trial terms with the vendor.
Who it suits
Total Synergy is aimed at architecture, engineering, and construction design firms, including business owners, finance leaders, project managers, and operations teams. It may suit practices that want project, financial, and operational tools together.
On the record
- Access controls
- The security matrix assigns access according to six staff levels, and Enterprise users can customise which features each level can access.help.totalsynergy.com · read 3 Oct 2026
- Accounting integrations
- Listed accounting integrations include Xero, Sage 50cloud, QuickBooks Online, MYOB AccountRight Live, Wiise, and Business Central.totalsynergy.com · read 2 Oct 2026
- Additional tools
- The product also offers HR management, CRM tools, staff availability and leave tracking, and a unified workspace with document control and centralised email management.totalsynergy.com · read 3 Oct 2026
- Backups
- The cloud database supports point-in-time restore for the previous 35 days, and the service stores weekly, monthly, and yearly backups.help.totalsynergy.com · read 3 Oct 2026
- Browser support
- The vendor recommends Chrome and Edge and supports desktop Safari and Firefox, while noting they may have minor display or performance issues.help.totalsynergy.com · read 3 Oct 2026
- Cloud hosting
- Synergy Cloud follows Azure reference architecture and uses Azure SQL Database, with customer data geo-replicated and backed up.help.totalsynergy.com · read 3 Oct 2026
- Collaboration integrations
- Listed collaboration integrations include Microsoft Teams, SharePoint, Mail Manager, and 12d Synergy.totalsynergy.com · read 2 Oct 2026
- Company history
- Total Synergy says it was founded in 1999 to build tools for architecture, engineering, and construction design practices.totalsynergy.com · read 3 Oct 2026
- Customer support resources
- The company offers onboarding and training, ongoing support, a help center, and community support.totalsynergy.com · read 2 Oct 2026
- GDPR
- The company says it made changes to comply with GDPR and follows a privacy-by-design approach.totalsynergy.com · read 2 Oct 2026
- Integrations
- The integrations page lists Zapier, BambooHR, BrightHR, HubSpot, KulaHub, People HR, Pipedrive, Salesforce, SugarCRM, Workable, and Zoho.totalsynergy.com · read 3 Oct 2026
- Key features
- Features include budgets and quotes, project management, time and expense tracking, resource allocation, invoicing, financial tracking, reporting, revenue forecasting, and document control.totalsynergy.com · read 3 Oct 2026
- Open API
- Total Synergy says its free Open API allows 300 calls a day.totalsynergy.com · read 3 Oct 2026
- Other integrations
- The integrations page lists Zapier, a Premium API, and integrations with BambooHR, BrightHR, HubSpot, KulaHub, People HR, Pipedrive, Salesforce, SugarCRM, Workable, and Zoho.totalsynergy.com · read 2 Oct 2026
- Platform access
- The site provides a login to its web app and lists a Premium API; it does not state native desktop or mobile app availability on the pages reviewed.totalsynergy.com · read 2 Oct 2026
- Product
- Total Synergy brings project management, project financials, and analytics together for architecture and engineering practices.totalsynergy.com · read 2 Oct 2026
- Project features
- The platform covers budgets and quotes, project management, time tracking, resource allocation, invoicing, project finances, reporting, revenue forecasting, and document control.totalsynergy.com · read 2 Oct 2026
- Security and privacy
- The company says it designs Synergy around data privacy and uses the Microsoft Azure cloud platform for security.totalsynergy.com · read 2 Oct 2026
