On the recordRead 11 Oct 202614 facts
Tix
The Tix website lists its corporate address as 100 W. Broadway, Suite 3000, Long Beach, California 90802.
Plans and prices
Box office fee
$0.25usage-based
Walk-up sales and other box office sales
Read 11 Oct 2026 · tix.com
Online fee
$1.50usage-based
Online, kiosk, and mobile ticket sales
Read 11 Oct 2026 · tix.com
Call center fee
$3.50usage-based
Optional call center service
Read 11 Oct 2026 · tix.com
On the record
- Contract terms
- Tix says it does not lock customers into a long-term contract.tix.com · read 11 Oct 2026
- CRM and marketing
- Tix includes customer reports, customer history, email marketing, targeted customer lists, donation and membership tools, surveys, and discount codes.tix.com · read 11 Oct 2026
- Customer types
- Tix says it serves venues, promoters, producers, universities, theme parks, tours, museums, casinos, theatres, festivals, concerts, night clubs, and race tracks.tix.com · read 11 Oct 2026
- Fees
- Tix states there are no setup, monthly, or annual fees, and says its fees can be passed to ticket buyers or included in ticket prices.tix.com · read 11 Oct 2026
- Merchant processing
- Using Tix's merchant account adds a 5% fee of the ticket price for credit card processing; Tix says it charges no additional processing fee when customers use their own merchant account.tix.com · read 11 Oct 2026
- Mobile box office
- Tix says users can sell tickets and accept credit card payments from an iPhone, iPad, or other mobile device without installing an app.tix.com · read 11 Oct 2026
- Payment gateways
- Tix says it is compatible with more than 30 e-commerce gateways, including Authorize.net, Cybersource, Stripe, and PayPal.tix.com · read 11 Oct 2026
- Product
- Tix is a cloud-based ticketing system with access controls, event management, multi-channel distribution, reporting, sales pages, inventory controls, and invoicing.tix.com · read 11 Oct 2026
- Scanning
- Tix offers real-time barcode scanning with its TixScan app on iOS, and says scanning can work in linked or standalone mode.tix.com · read 11 Oct 2026
- Seating
- The system supports reserved, general admission, and combined seating, and Tix says it programs seating charts at no cost.tix.com · read 11 Oct 2026
- Security
- Tix states it is PCI Level 1 certified, uses 128-bit SSL encryption, and stores only the last four digits of credit card numbers.tix.com · read 11 Oct 2026
- Support
- Tix advertises service and support 24 hours a day, 365 days a year.tix.com · read 11 Oct 2026
- Ticket sales
- Organizations can take orders by phone, fax, mail, box office, and internet, with an optional 24/7 call center staffed by US-based operators.tix.com · read 11 Oct 2026
