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Eventbrite

Eventbrite · San Francisco, California, United States · founded 2006

What it is

Eventbrite helps organizers publish event pages, sell tickets, promote events, manage attendees, and review results. Promotion options include marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences, and reporting; the organizer pricing page also lists AI event creation. Attendees can discover events, register, and access tickets through the iPhone and Android app. A separate Organizer app provides QR ticket scanning, attendee check-in, and on-site ticket sales on iOS and Android. The app marketplace lists more than 100 apps, and documented integrations include Mailchimp and Zoom. Zoom connection is limited to online, non-recurring events and is unavailable for government Zoom accounts. Free event publishing is unlimited, and free tickets have no ticketing fees. Optional Premium costs $69 per month or $708 per year, with availability varying by country. US paid ticket charges are 3.7% plus $1.79 per ticket, alongside 2.9% per order for payment processing; buyers pay by default or organizers may absorb those fees.

For and against

For

  • Unlimited free event publishing
  • Free tickets have no ticketing fees
  • Organizer app supports QR scanning and check-in
  • Promotion tools include email and social ad options

Against

  • US paid tickets incur service and processing fees
  • Zoom integration excludes recurring events
  • Zoom integration excludes government Zoom accounts
  • Premium availability varies by country

The verdict

Eventbrite brings event promotion, ticketing, attendee tools, and mobile access together. Free events avoid ticketing fees, while paid tickets carry listed service and processing charges.

Who it suits

Eventbrite suits organizers handling everything from classes to concerts and festivals, as well as attendees looking to discover and access events. Its mobile apps cover both ticket holders and event-day organizers.

Plans and prices

Free events

Free

Unlimited free events · no ticketing fees

Eventbrite Pro

$15a month

Up to 10,000 marketing emails daily at the highest stated tier

Eventbrite Premium

$69a month, billed yearly

Paid social promotion · Premium badge · $20 monthly Eventbrite Ads credit · up to 2,000 marketing emails daily

Free event publishing

Free

Unlimited free events; fees apply to paid tickets

Paid ticketing

Priced on request

Fees paid by attendees by default · organizers may absorb fees

Every plan, in full

On the record

Account protection
Organizers can enable multi-factor authentication using an authenticator app.eventbrite.com · read 29 Sep 2026
AI event creation
The organizer pricing page lists AI event creation among its ticketing tools.eventbrite.com · read 29 Sep 2026
API
Developers can request an Eventbrite API key from account settings and use OAuth redirect URIs for third-party applications.eventbrite.com · read 20 Oct 2026
App data handling
Google Play says the Organizer app encrypts data in transit, lets users request deletion and may collect location, personal information and other data types.play.google.com · read 20 Oct 2026
Browser requirements
Eventbrite recommends current Google Chrome or Mozilla Firefox and no longer supports Internet Explorer 11 or earlier.eventbrite.com · read 20 Oct 2026
Check-in
The Organizer app scans QR-code tickets, supports manual lookup, validates or checks out attendees and shows live attendance information.eventbrite.com · read 20 Oct 2026
Company size
LinkedIn lists Eventbrite as a 501–1,000 employee software-development company headquartered in San Francisco.linkedin.com · read 20 Oct 2026
Documentation
The API help article directs developers to comprehensive v3 documentation covering endpoint spelling, parameters and common integration issues.eventbrite.com · read 20 Oct 2026
Event promotion
Its listed promotion tools include marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences, and reporting.eventbrite.com · read 29 Sep 2026
Hosting model
Eventbrite is delivered as a hosted cloud service; TrustRadius reviewers specifically describe its cloud-based access and collaboration model.trustradius.com · read 20 Oct 2026
Integration limits
The Zoom integration requires an online, non-recurring event and does not support government Zoom accounts.eventbrite.com · read 29 Sep 2026
Integrations
The Zapier integration connects Eventbrite attendee data to more than 4,000 apps, including Mailchimp, Salesforce, HubSpot, Google Sheets, Slack and Asana.eventbrite.com · read 20 Oct 2026
Intended users
Eventbrite serves event organizers and attendees, with event categories ranging from classes to concerts and festivals.eventbrite.com · read 29 Sep 2026
JavaScript SDK
The JavaScript SDK works in browsers and Node, offers ESM, CommonJS and UMD builds, and is distributed through npm and Yarn.github.com · read 20 Oct 2026
Legal entity
SEC filings identify the maker as Eventbrite, Inc., a Delaware corporation with principal offices at 95 Third Street, San Francisco.sec.gov · read 20 Oct 2026
Limit: customization
Capterra, GetApp and Software Advice reviews cite limited customization, especially for registration layouts and reporting outputs.getapp.com · read 20 Oct 2026
Limit: fees
Reviewers on Capterra, Software Advice and the App Store repeatedly complain that ticketing and payment fees reduce organizer or attendee value.capterra.com · read 20 Oct 2026
Limit: Organizer app
Google Play reviewers say the Android Organizer app has fewer capabilities than the website, awkward navigation and intermittent bugs.play.google.com · read 20 Oct 2026

The review

Overview

Eventbrite combines event publishing and ticketing with tools to promote events, manage attendees, and review results. It suits organizers who want public discovery and mobile check-in alongside ticket sales, as well as attendees looking for events from classes to concerts and festivals.

Its breadth is useful for events with both online promotion and on-site operations, but paid-ticket charges can weigh on organizers or buyers. Free events are a particularly strong fit; organizers selling paid tickets should compare the per-ticket and per-order fees against their budget.

Key features

Publishing and promotion

Organizers can build event pages, sell tickets, and promote listings through marketplace visibility, email campaigns, Facebook and Instagram ad tools, promo codes, and smart audiences. Reporting helps review results, and AI event creation is among the ticketing tools. Advanced form customization gives organizers room to shape registration, while the range of promotion tools is most useful to events that can make use of several channels rather than just needing a basic checkout.

Attendee access and event-day tools

The attendee app supports event discovery, registration, and ticket access on iPhone and Android. The separate Organizer app scans QR tickets, checks in attendees, and supports on-site sales on iOS and Android. Check-in, badge printing, and payment processing make Eventbrite relevant beyond ticket sales, though organizers focused solely on registration may not need the wider toolkit.

Integrations, security, and support

The app marketplace lists more than 100 apps, and documented integrations include Mailchimp and Zoom. Zoom integration is limited to online, non-recurring events and excludes government Zoom accounts, so it is not a fit for every virtual-event setup. Eventbrite states PCI DSS 4.0.1 Level 1 compliance as both merchant and service provider; organizers can also enable authenticator-app multi-factor authentication. Support includes a Help Center and email, with 24/7 chat support for paid events.

Pricing

Eventbrite uses a freemium model. Free event publishing costs nothing and includes unlimited event publishing; free tickets have no ticketing fees, and free events can be any size. This is unusually flexible for organizers whose events do not charge admission, but the free-event terms do not remove the costs attached to paid tickets.

Paid ticketing has no listed subscription price. US fees are 3.7% + $1.79 service fee per paid ticket and 2.9% payment processing per order. Fees apply only to paid tickets; buyers pay them by default, or organizers can absorb them. That default can keep organizer costs down, while organizers who cover fees should account for both charges.

Eventbrite Premium costs $69 a month, billed at $69 per month or $708 per year (save $120). It is an optional subscription with up to 2,000 marketing emails per day and $20/month in EB Ads credits; availability varies by country. It is aimed at organizers who can use those promotion allowances, while the cheaper free publishing option does not include the stated paid-plan email and advertising allowances.

Eventbrite Pro costs $15 a month, billed starting at $15/month, but is no longer available to new subscribers. Existing subscribers keep their current plan and email limits; the pricing page describes up to 10,000 daily marketing emails. New organizers cannot choose it, and its lower starting price does not make it an option for new accounts.

Platforms

Eventbrite is available on web, Android, and iOS, with an API platform also listed. The separate attendee and Organizer apps cover ticket access and event-day operations on mobile.

Who it's for

Eventbrite is a good match for organizers who want event discovery, multiple promotion channels, ticket sales, and mobile check-in in one service. It is especially attractive for free events of any size. Organizers running paid events should weigh the percentage and fixed ticket fees, while those seeking a low-cost paid subscription should note that Pro is closed to new subscribers.

Pros and cons

  • Pro: Free events can be any size, with unlimited publishing and no ticketing fees, avoiding a per-attendee ceiling for free admissions.
  • Pro: Promotion, reporting, mobile check-in, QR scanning, and on-site sales cover both event marketing and operations.
  • Pro: The app marketplace lists more than 100 apps, with Mailchimp and Zoom integrations documented.
  • Con: Paid tickets incur both a 3.7% + $1.79 per-ticket service fee and a 2.9% per-order processing fee, unless organizers choose to absorb them.
  • Con: Premium's email allowance is up to 2,000 per day, while Pro's larger stated allowance is unavailable to new subscribers.
  • Con: Zoom integration excludes recurring events and government Zoom accounts.

Alternatives

Zoho Backstage is worth considering for a smaller event with tightly capped needs: its free plan allows 100 attendees per event, 300 RSVP invites, three sessions, three speakers, and one event day.

Humanitix is another freemium option, with free events and a Standard plan billed per paid ticket at $0.99 a month and a 2.1% booking fee; compare its per-ticket booking charge with Eventbrite’s service and payment-processing fees.

Eventzilla may suit organizers who want unlimited events and free registration types on its Basic plan, which costs $1.50 a month per registration and allows one paid ticket per registration type.

EventCreate caps its free plan at one event, 50 attendees, and one user, with a 5% ticketing fee, so it is an option when that smaller free-event scope fits.

RegFox offers a $0/month Standard plan with a $0.99 + 1% fee per paid registration and a $4.99 cap per paid-event registrant; it may suit organizers prioritizing a capped per-registration fee.

GEVME includes a website builder, virtual venue editor, content management, and more than 50 themes and experiences on its free plan, making it relevant when those event-site tools matter.

RSVPify is a freemium alternative whose free plan allows 100 guests; it may fit a smaller guest-list event.

Eventleaf has a Starter plan with 100 attendees per year, unlimited events, and unlimited users, which may suit organizers managing multiple smaller events.

For broader comparisons, browse Event Management Software, Nonprofit Event Management Software, Event Registration Software, Event Website Builders, or Event Badge Printing Software.

Verdict

Eventbrite is a strong choice for organizers who want public event discovery, promotion, ticketing, and mobile check-in in one place, particularly for free events that can be any size. Its main drawback for paid events is the combined per-ticket service and per-order processing charges; organizers unwilling to absorb those fees should compare alternatives before committing.

Alternatives to Eventbrite

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