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TheBigBot
Austin, Texas, United States
What it is
TheBigBot describes itself as an AI growth platform and CRM combining lead follow-up, call answering, review requests, database reactivation and SEO content. It is built for mortgage, dental, legal and service businesses, including home-service companies. Its AI receptionist answers calls 24/7, qualifies leads and can book appointments into a calendar. Automated SMS and email nurture sequences are described as spanning 52 weeks. A unified inbox brings together WhatsApp, Instagram, Facebook, Google Business, SMS, phone, email and live chat. The workflow builder supports native integrations, Zapier, Make.com and webhooks, with Stripe, QuickBooks, Calendar and Slack among the listed connection examples. Its REST API supports custom calls using OAuth, API keys, basic authentication or custom headers. iOS and Android apps include dialer, voicemail drop and call logging. Plans start at $197/mo, with a $499 one-time setup fee and usage fees billed separately. SMS, calls, AI tokens, email sends and phone numbers incur usage fees.
For and against
For
- AI receptionist answers calls 24/7.
- Can qualify leads and book calendar appointments.
- Unified inbox combines eight listed channels.
- iOS and Android apps include dialer and call logging.
- Integrations include Zapier, Make.com and webhooks.
Against
- Plans start at $197/mo.
- $499 one-time setup fee.
- Usage fees are billed separately.
- No free plan or free trial.
The verdict
TheBigBot combines call answering, lead follow-up and multiple messaging channels with integration options. Budget for the setup charge and separate usage fees in addition to the monthly plan.
Who it suits
TheBigBot may suit mortgage, dental, legal and service businesses that want lead follow-up and call handling in one platform. Its listed capabilities also address home-service companies needing appointment booking or a unified inbox.
Plans and prices
Authority Launch
1 website up to 50 pages · AI receptionist · all 22 platform features
Read 10 Oct 2026 · thebigbot.com
Authority Pro
Weekly blog engine: 3 posts/week · Social engine: 3 posts/week across Google Business, Facebook, Instagram, LinkedIn · all 22 platform features
Read 10 Oct 2026 · thebigbot.com
One-time setup
Done-for-you onboarding and configuration
Read 22 Sep 2026 · thebigbot.com
On the record
- AI receptionist
- Its AI receptionist answers calls 24/7, qualifies leads, and can book appointments into a calendar.thebigbot.com · read 10 Oct 2026
- API
- The workflow builder page lists a REST API and webhooks, and says custom API calls support OAuth, API keys, basic authentication, and custom headers.thebigbot.com · read 10 Oct 2026
- Billing terms
- The pricing FAQ says plans are month-to-month, can be cancelled from the dashboard, and standard monthly billing is not refundable.thebigbot.com · read 10 Oct 2026
- Company history
- The company says its story began in 2023 after its team built a platform to replace the tools they used while running a mortgage brokerage.thebigbot.com · read 10 Oct 2026
- Customer follow-up
- The platform offers automated SMS and email nurture sequences described as spanning 52 weeks.thebigbot.com · read 10 Oct 2026
- Healthcare readiness
- The unified inbox page describes the product as HIPAA-ready with a BAA.thebigbot.com · read 10 Oct 2026
- Integrations
- The workflow builder supports native integrations, Zapier, Make.com, and webhooks, and the page lists Stripe, QuickBooks, Calendar, and Slack as connection examples.thebigbot.com · read 10 Oct 2026
- Mobile apps
- The phone dialer FAQ says iOS and Android apps include dialer, voicemail drop, and call logging capabilities.thebigbot.com · read 10 Oct 2026
- Product
- TheBigBot describes itself as an AI growth platform and CRM that combines lead follow-up, call answering, review requests, database reactivation, and SEO content.thebigbot.com · read 10 Oct 2026
- Security
- The privacy policy says the company uses TLS encryption in transit, AES-256 encryption at rest, daily backups, role-based access control, and SOC 2 Type II controls.thebigbot.com · read 10 Oct 2026
- Support
- The FAQ says the team answers every message in under two hours during business hours.thebigbot.com · read 10 Oct 2026
- Target customers
- The product is built for mortgage, dental, legal, and service businesses, including home-service companies.thebigbot.com · read 10 Oct 2026
- Unified inbox
- The unified inbox combines WhatsApp, Instagram, Facebook, Google Business, SMS, phone, email, and live chat.thebigbot.com · read 10 Oct 2026
- Usage fees
- SMS, calls, AI tokens, email sends, and phone numbers are billed separately according to usage.thebigbot.com · read 10 Oct 2026
