- Home
- Voicebot Software
- telli
telli
Berlin, Germany
What it is
telli is an AI voice platform for customer calls across sales, support, and operations. Its no-code telli Studio lets teams change agent conversations using natural text, and agents can draw on uploaded documents and FAQs to answer questions. The platform names Salesforce and HubSpot integrations and says other CRMs can connect natively or through an API. Customers can use telli phone numbers or bring their own through SIP trunking. Call tools include live monitoring, smart dialing, analytics, call outcomes, recordings, and transcripts. telli describes agents as deployable in 20+ languages and also refers to global agents in 30+ languages. Use cases include lead qualification, appointment scheduling, payment collection, and customer service. For support, routine calls can be resolved and complex cases transferred to a specialist with a conversation summary. The site displays GDPR, HIPAA, EU AI Act, SOC 2, and EU-hosting badges. Pricing is on request; a free trial and demo are offered.
For and against
For
- No-code agent builder uses natural text.
- Agents can use uploaded documents and FAQs.
- Connects with Salesforce, HubSpot, and other CRMs.
- Includes monitoring, analytics, recordings, and transcripts.
- Supports telli numbers or SIP trunking.
Against
- Pricing is on request.
- The site describes language coverage as both 20+ and 30+ languages.
The verdict
telli combines voice agents with call monitoring and CRM connectivity for sales, operations, and customer support. Teams should request pricing and clarify which language coverage applies to their use case.
Who it suits
telli suits teams handling customer calls for sales, operations, or support. It may fit teams seeking CRM connections, multilingual agents, and human handoff for complex support cases.
On the record
- Agent builder
- telli Studio is a no-code agent builder for changing and improving conversations with natural text.telli.com · read 3 Oct 2026
- Call operations
- The platform includes live call monitoring, smart dialing, analytics, call outcomes, recordings and transcripts.telli.com · read 2 Oct 2026
- Call volume
- The homepage says agents can scale from 1 to thousands of parallel calls.telli.com · read 3 Oct 2026
- Company
- The maker is telli technologies GmbH, whose imprint lists its address in Berlin, Germany.telli.com · read 2 Oct 2026
- CRM integrations
- The homepage names Salesforce and HubSpot integrations and says telli can connect to any CRM natively or via API.telli.com · read 3 Oct 2026
- Customer data
- The customer-support page says data is encrypted, access is controlled, and processes are audited regularly.telli.com · read 3 Oct 2026
- Getting started
- The documentation guides users through configuring phone numbers and dialing windows, building an agent, and monitoring its performance.docs.telli.com · read 2 Oct 2026
- Integrations
- The homepage names Salesforce and HubSpot and says other CRMs can connect natively or via API.telli.com · read 2 Oct 2026
- Knowledge base
- Users can upload documents and FAQs so agents can answer customer questions.telli.com · read 3 Oct 2026
- Languages
- The homepage says agents can be deployed in 30+ languages with local accents and cultural context.telli.com · read 3 Oct 2026
- Monitoring and analytics
- The platform lists live call monitoring, real-time dashboards, call outcomes, recordings, and transcripts.telli.com · read 3 Oct 2026
- Phone setup
- Customers can use telli phone numbers or bring their own through SIP trunking.telli.com · read 2 Oct 2026
- Pricing availability
- The opened homepage offers a demo and a “Try for free” link but does not show plan prices.telli.com · read 2 Oct 2026
- Product
- telli describes itself as an AI voice platform for handling customer calls across sales, support, and operations.telli.com · read 3 Oct 2026
- Sales process
- The homepage invites visitors to book a demo and a free discovery call.telli.com · read 3 Oct 2026
- Scale
- The homepage says agents can scale from 1 to thousands of parallel calls without people or infrastructure changes.telli.com · read 2 Oct 2026
- Security
- The homepage displays GDPR, HIPAA, EU AI Act and SOC 2 compliance badges and an EU-hosted badge.telli.com · read 2 Oct 2026
- Security and compliance
- The site displays GDPR, HIPAA, EU AI Act, SOC 2, and EU-hosting badges.telli.com · read 3 Oct 2026
