TekTrack

TekTrack is mailroom management software for organizing incoming and outgoing mail across one or more locations. It supports package tracking, recipient notifications, and proof of delivery, so teams can follow items and record when they arrive. Directory integrations are supported. TekTrack is available on the web, Windows, Android, and iOS. The Cloud plan starts at $99 per month, with monthly or annual subscription billing, and includes unlimited recipients and users. The On-Premise option costs $1,295 as a one-time purchase and also includes unlimited recipients and users. A 30-day trial is available, but there is no free plan. TekCore, the maker, was founded in 1998 and is headquartered in Pasadena, Maryland, United States.

TekTrack focuses on mail and package tracking, recipient notification, and delivery records across locations. Buyers can choose a subscription or one-time On-Premise purchase, and a 30-day trial is available.

TekTrack suits organizations that need to track incoming and outgoing mail across locations and notify recipients. It is available to teams using web, Windows, Android, or iOS.

TekTrack is mailroom-management software for organizations handling incoming mail and packages at one or more sites. It is best for teams that need recipient alerts, delivery evidence, and room to add users without per-user caps. The main trade-off is a paid-only product: buyers get a choice of hosted or on-premise deployment, but no free tier for a low-commitment start.

Overview

TekTrack combines mail and package tracking in a single workflow, rather than limiting the operation to parcels alone. Package records, recipient notifications, and proof of delivery cover the path from receipt through handoff, giving staff a way to document deliveries while keeping recipients informed. Multi-location support makes the product relevant to organizations coordinating several mailrooms, and directory integrations can connect those workflows with an existing organizational directory.

The unlimited-recipient and unlimited-user terms on the listed plans are significant for larger teams or sites with a broad recipient population. They remove a scaling charge based on people, although the service still requires a paid subscription or license. Organizations that only need a basic parcel log may be paying for a wider mailroom scope than they use.

Key features

Tracking and delivery records

Package tracking provides the operational record, while proof of delivery adds evidence that an item reached its recipient. That combination is useful when a mailroom needs accountability beyond a simple arrival notification. Recipient notifications keep the person expecting an item in the loop without making the workflow parcel-only, since TekTrack handles both mail and packages.

Multi-site and directory support

Multi-location support is a practical advantage for organizations managing deliveries across several facilities. Directory integrations can support identity and recipient workflows tied to an organization’s directory. These capabilities point to an administrative mailroom system rather than a consumer parcel-tracking app, but the available feature set does not establish a broader delivery-management platform.

Pricing

There is no free plan, although a 30-day trial gives organizations a month to assess the workflow before committing. Cloud costs $99 a month, billed monthly or through an annual subscription, with unlimited recipients and unlimited users. At $99/mo and up, it is the clearest fit for organizations wanting hosted deployment and predictable access without seat or recipient limits.

Buyers considering an annual commitment should confirm the commercial terms before choosing it. On-Premise costs $1,295 as a one-time purchase and likewise includes unlimited recipients and unlimited users. That is the stronger fit for an organization that wants to run the software on its own premises and prefers a one-time license; it is a substantially larger initial outlay than the monthly cloud entry point.

The cheaper cloud route gives up the control implied by an on-premise deployment, while the on-premise purchase gives up the lower initial commitment of the subscription. Neither listed option imposes a user or recipient quota.

Platforms

TekTrack supports Android, iOS, web, and Windows. That spread accommodates mobile staff, browser-based administration, and Windows workstations in a mailroom. It is a useful choice when an organization needs the same operational system across varied devices rather than a single-platform deployment.

Who it's for

TekTrack fits organizations with active mailrooms, multiple locations, or a large recipient and staff population. It is particularly well matched to teams that need both mail and package handling, recipient communication, and proof of delivery in one system. The unlimited terms make it easier to add users and recipients without changing the listed plan’s allowance.

It is not the natural first choice for a small operation seeking a free parcel allowance or for a buyer who needs only lightweight package tracking. The absence of a free plan means even a modest deployment must move from the trial into a paid subscription or one-time purchase.

Pros and cons

• Pro: Unlimited recipients and users on Cloud and On-Premise avoid per-person caps as a mailroom grows.
• Pro: Package tracking, recipient notifications, and proof of delivery cover both communication and delivery accountability.
• Pro: Support for mail and packages, multiple locations, and directory integrations suits structured organizational mailrooms.
• Con: There is no free plan, so buyers seeking a permanent no-cost tier have no TekTrack option.
• Con: On-Premise requires a $$1,295 one-time purchase, creating a high upfront commitment compared with Cloud.
• Con: The product’s focus is mailroom operations, making it less targeted for parcel-only users.

Alternatives

For a broader starting point, browse the Mailroom Management list. Choose Parcel Tracker instead if a free tier matters: it supports Android, iOS, and web, tracks 100 parcels per month free, and offers Plus at $87 a month for unlimited parcels or Pro at $147 a month with SSO login.

Splan Delivery Management is the better direction for buyers seeking API or self-hosted deployment with role-based access, Active Directory integration, pre-registration, email notifications, and kiosk check-ins. WookiPost is another freemium Android, iOS, and web option, with plans organized around buildings, rooms, residents, parcels, and added notification features.

Choose Smart Lockers Mailroom for its named smart-locker mailroom focus. Envoy Deliveries suits organizations wanting an enterprise plan at $250 a month billed annually, excluding the platform fee, with unlimited deliveries. iMayl, Wasp PackageTracker, and Alta Mailroom are paid alternatives; Wasp supports Android, web, and Windows, while Alta supports iOS and web.

Verdict

TekTrack is a strong fit for organizations that need one system for mail and packages, delivery proof, recipient notifications, and multiple sites, especially when unlimited users and recipients matter. Choose Cloud for hosted access at $99 a month and On-Premise for a one-time deployment. Look elsewhere if a free plan, parcel-only simplicity, or a lower initial commitment is the priority.