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Parcel Tracker

What it is

Parcel Tracker is a parcel and mailroom tracking service for teams receiving deliveries at one or more locations. It tracks both mail and parcels, sends notifications to recipients, and supports proof of delivery. Multi-location support and directory integrations are listed. The service is available on web, Android, and iOS. Its Free plan covers up to 100 parcels per month. Plus costs $87 a month and allows unlimited parcels. Pro costs $147 a month and adds SSO login, AD Entra syncing, custom attributes and workflows, and multi-site management. Enterprise uses custom pricing and lists an SLA, multi-hop parcel management, and internal fleet management. A 14-day trial is included in the pricing note, which lists paid plans from $67/mo (annual); the listed Plus and Pro prices are monthly.

For and against

For

  • Tracks mail and parcels
  • Sends recipient notifications
  • Supports proof of delivery
  • Multi-location support and directory integrations
  • Available on web, Android, and iOS

Against

  • Free plan is limited to 100 parcels monthly
  • Plus costs $87 a month
  • Enterprise pricing is not listed

The verdict

Parcel Tracker covers package intake, notification, and delivery confirmation across locations. Review the plan limits and monthly prices alongside the separate annual pricing note.

Who it suits

Parcel Tracker suits teams that receive and route deliveries across multiple locations. The listed plans include options for a monthly volume limit, unlimited parcels, and more extensive site management.

Plans and prices

Free

Free

100 parcels per month

Plus

$87a month

Unlimited parcels

Pro

$147a month

SSO login and AD Entra syncing · Custom attributes and workflows · Multi-site management

Enterprise

Priced on request

Custom plan · SLA · Multi-hop parcel management · Internal fleet management

Every plan, in full

The review

Overview

Parcel Tracker is a package and mailroom management app for organizations handling deliveries across locations. It suits teams that need recipient notifications and delivery confirmation, with a free tier for modest parcel volumes. The main trade-off is a sharp jump from the free cap to paid plans, while advanced multi-site controls sit at a higher monthly price.

Key features

  • Package tracking and recipient notifications: The core workflow covers parcel intake through notifying recipients, useful for teams that need deliveries surfaced to the people expecting them.
  • Proof of delivery: Delivery confirmation gives teams a record that a parcel reached its recipient, rather than stopping at notification.
  • Multi-location support: Organizations with more than one site can manage deliveries across locations. Pro adds multi-site management alongside custom attributes and workflows, making it the more suitable tier for teams that need those controls.
  • Mail types and integrations: Parcel Tracker handles both mail types and supports directory integrations, which can fit environments where package operations span more than parcels alone and connect with directory systems.

Pricing

The Free plan costs nothing and allows 100 parcels per month. That is a practical starting point for low-volume operations, but the monthly cap makes it a poor fit for sites that regularly exceed 100 parcels.

Plus costs $87 a month, billed monthly, and removes the parcel quota with unlimited parcels. It is the straightforward upgrade for teams whose main constraint is volume; it does not include the specific identity and workflow additions called out for Pro.

Pro costs $147 a month and adds SSO login, AD Entra syncing, custom attributes and workflows, and multi-site management. The added controls make the higher price easier to justify for organizations coordinating delivery processes across sites or needing these administrative capabilities.

Enterprise has custom pricing and includes an SLA, multi-hop parcel management, and internal fleet management. It is aimed at operations that need those enterprise-level capabilities rather than just more parcel capacity. A 14-day trial is offered. The annual pricing note gives a paid starting price of $67/mo (annual); monthly prices for Plus and Pro are separate from that annual figure.

Platforms

Parcel Tracker is available on Android, iOS, and the web, covering mobile and browser-based access.

Who it's for

Parcel Tracker is a good fit for organizations that receive enough mail and parcels to need recipient alerts, delivery confirmation, and support across locations. The free tier is appropriate for a small operation that can stay within 100 parcels monthly; teams above that limit need to weigh Plus against Pro based on whether they need only unlimited volume or also Pro's added controls. It is less compelling for a small site with low parcel volume that would not use the paid tiers' capacity or management features.

Pros and cons

  • Pros: The free plan gives low-volume teams a 100-parcel monthly allowance, and paid tiers cover unlimited volume, proof of delivery, and multi-location use.
  • Pros: Pro combines SSO login, AD Entra syncing, custom workflows, and multi-site management for organizations with more demanding administration.
  • Cons: The free tier's 100-parcel monthly ceiling can constrain growing mailrooms, and Plus starts at $87 a month billed monthly.
  • Cons: Pro's additional controls raise the monthly price to $$147, while Enterprise requires custom pricing.

Alternatives

Mailroom Management is the broader category to browse if you want to compare more mailroom tools.

  • WookiPost is worth considering if you want a freemium option with a Starter plan defined by building, room, resident, and parcel limits, or a Growth plan with additional parcel features and notifications.
  • Smart Lockers Mailroom is another paid option for Android, iOS, and web.
  • TekTrack may suit teams seeking paid cloud service with unlimited recipients and users; its Cloud plan is $99 a month and up.
  • Envoy Deliveries is a paid alternative with an Enterprise plan at $250 a month, billed annually, for unlimited deliveries; the price excludes a platform fee.
  • Wasp PackageTracker is a paid option for Android, web, and Windows.
  • Alta Mailroom is a paid option for iOS and web.
  • iMayl is a paid option for Android, iOS, and web.
  • PakLog is a paid option for Android, iOS, web, and Windows.

Verdict

Choose Parcel Tracker if your organization needs to track incoming packages, notify recipients, confirm delivery, and coordinate across locations. Its free tier offers a low-risk way to begin, and Plus removes the parcel cap; look elsewhere if you need a lower-cost paid step or if Parcel Tracker's Pro and Enterprise controls are beyond your needs.

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