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TeamDynamix DEX
Columbus, Ohio, United States
What it is
TeamDynamix DEX monitors device health and application stability to help IT teams detect end-user technology issues and respond with automation. Its native agent tracks more than 40 health signals and assigns each device a DEX score from 1 to 100. Teams can set thresholds that trigger fixes or create tickets when indicators leave the healthy range. Curated, risk-gated remediation can be followed by another health measurement to check the result. DEX is built into the TeamDynamix platform, where device health, asset records, software inventory, and tickets can be viewed together. It can also trigger prebuilt automations through TeamDynamix’s integration and automation layer. The company says DEX monitors Windows, macOS, and Linux computers. The server and administration side is web-only, and the cloud service requires no customer-run databases, servers, or collectors. Pricing is available by inquiry.
For and against
For
- Tracks more than 40 device health signals
- Thresholds can trigger fixes or automatically created tickets
- Remeasures health after remediation
- Requires no customer-run databases, servers, or collectors
Against
- Pricing requires an inquiry
- Server and administration side is web-only
The verdict
TeamDynamix DEX connects device monitoring with ticketing and automated remediation in the TeamDynamix platform. Buyers should confirm pricing and whether its web-only administration model fits their needs.
Who it suits
DEX is designed for IT teams seeking to identify and resolve technology issues before they affect employees. It may suit organizations that want device health information alongside asset records, software inventory, and tickets.
Plans and prices
TeamDynamix pricing
Pricing inquiry required
Read 3 Oct 2026 · teamdynamix.com
On the record
- Administration
- TeamDynamix’s implementation documentation describes DEX as web-only on the server and administration side.solutions.teamdynamix.com · read 3 Oct 2026
- Audience
- The product is designed for IT teams seeking to detect and resolve technology issues before they affect employees.teamdynamix.com · read 3 Oct 2026
- Company history
- TeamDynamix says it was founded in Columbus, Ohio, in 2001.teamdynamix.com · read 3 Oct 2026
- Detection
- Teams can set health thresholds to trigger automated fixes or automatically created tickets when indicators leave the healthy range.teamdynamix.com · read 3 Oct 2026
- Device health
- A native agent tracks more than 40 health signals and presents a device DEX score from 1 to 100.teamdynamix.com · read 3 Oct 2026
- Infrastructure
- TeamDynamix says DEX has no customer-run databases, servers, or collectors.teamdynamix.com · read 3 Oct 2026
- Integrations
- DEX can trigger prebuilt automations through TeamDynamix’s enterprise integration and automation layer.teamdynamix.com · read 3 Oct 2026
- ITSM and ITAM
- DEX is built into the TeamDynamix platform, where device health, asset records, software inventory, and tickets can be viewed together.teamdynamix.com · read 3 Oct 2026
- Operating systems
- TeamDynamix says DEX monitors computers running Microsoft Windows, macOS, and Linux distributions.teamdynamix.com · read 3 Oct 2026
- Pricing
- TeamDynamix says customers should submit an inquiry to receive pricing information.teamdynamix.com · read 3 Oct 2026
- Purpose
- DEX monitors device health and application stability, detects end-user issues, and can initiate self-healing or open a ticket through automation.teamdynamix.com · read 3 Oct 2026
- Remediation
- DEX can run curated, risk-gated fixes and remeasure device health to check whether remediation worked.teamdynamix.com · read 3 Oct 2026
- Security and compliance
- The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, and TX-RAMP Level 2 among its compliance items.trust.teamdynamix.com · read 3 Oct 2026
- Support
- TeamDynamix directs customers seeking support to submit a ticket or visit its customer portal.teamdynamix.com · read 3 Oct 2026
