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TeamViewer RMM
Göppingen, Germany
What it is
TeamViewer RMM is a cloud-based platform for remote access, device management, monitoring, and support. It gives in-house IT teams and managed service providers a centralized way to see network devices, automate responses, and schedule routine tasks. Device Monitoring checks disk space and health, processor and memory usage, event logs, status updates, and online status, sending notifications when checks fail. Remote Task Manager and Remote Scripting let technicians manage processes and services or automate repeated tasks across remote devices. Asset Management scans connected and hidden equipment, including computers, mobile devices, printers, routers, switches, UPS devices, and network-attached storage. Technicians can assist users with video, chat, screen sharing, and dynamic assistance. Administrators can set backup content and schedules, monitor adherence, and intervene through the management console. The service supports Windows, macOS, Linux, Android, and iOS. Pricing is on request, and Device Monitoring and Asset Management have a listed 14-day trial. Device-based licenses count designated managed devices and start at five endpoints.
For and against
For
- Monitors device health, usage, logs, and online status.
- Automates remote process and service management tasks.
- Scans connected and hidden network equipment.
- Supports Windows, macOS, Linux, Android, and iOS.
Against
- Pricing is available on request.
- Device-based licenses start at five endpoint devices.
- The listed 14-day trial applies to Device Monitoring and Asset Management.
The verdict
TeamViewer RMM combines monitoring, remote support, asset management, automation, and backup administration in a cloud platform. Teams should account for device-based licensing, which starts at five endpoints, and request pricing directly.
Who it suits
TeamViewer RMM suits in-house IT teams and managed service providers supporting business users or external customers. It is relevant for teams managing devices across the listed desktop and mobile operating systems.
Plans and prices
Monitoring & Asset Management
Device-based license · starts from 5 endpoint devices
Read 30 Sep 2026 · teamviewer.com
On the record
- Asset management
- Asset Management can scan connected and hidden devices, including computers, mobile devices, printers, routers, switches, UPS devices, and network-attached storage.teamviewer.com · read 30 Sep 2026
- Automation
- Remote Task Manager and Remote Scripting let technicians manage processes and services and automate repetitive tasks across remote devices.teamviewer.com · read 30 Sep 2026
- Backup
- TeamViewer Backup lets administrators specify what to back up and when, monitor adherence, and intervene remotely through the management console.teamviewer.com · read 30 Sep 2026
- Integrations
- TeamViewer offers a REST API using OAuth 2.0 for functions including user management, connection reports, session management, and monitoring and patch management.teamviewer.com · read 30 Sep 2026
- Intended users
- TeamViewer presents RMM as suitable for in-house IT teams and managed service providers supporting business users and external customers.teamviewer.com · read 30 Sep 2026
- License limit
- The Remote Management product description says device-based licenses count each designated managed device and start at five endpoint devices.teamviewer.com · read 30 Sep 2026
- Monitoring
- Device Monitoring checks items such as disk space and health, CPU and memory usage, status updates, event logs, and online status, and sends instant notifications when checks fail.teamviewer.com · read 30 Sep 2026
- Purpose
- TeamViewer RMM provides remote access, remote control, device management, network visibility, automated responses, and scheduled routine tasks from a centralized platform.teamviewer.com · read 30 Sep 2026
- Remote support
- Technicians can connect to managed devices and use video, chat, screen sharing, and dynamic assistance to diagnose issues and guide users.teamviewer.com · read 30 Sep 2026
- Security
- TeamViewer states that its connections use 4096-bit RSA key exchange and 256-bit session encryption, and lists ISO/IEC 27001 certification and SOC 2 and SOC 3 audits.teamviewer.com · read 30 Sep 2026
- Support
- TeamViewer directs customers to its contact and support pages for sales and product support.teamviewer.com · read 30 Sep 2026
- Trial
- The US pricing overview lists a 14-day free trial for Device Monitoring and Asset Management.teamviewer.com · read 30 Sep 2026
