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On the recordRead 9 Oct 202615 facts
SYNAQ Archive
Johannesburg, South Africa
Plans and prices
SecureArchive
Priced on request
per user · 10-year retention · unlimited storage · E-Discovery
Read 9 Oct 2026 · synaq.com
On the record
- Access and platform
- SYNAQ Archive is a SaaS service accessed through a client-specific web URL with a username and password.synaq.com · read 9 Oct 2026
- Archive safeguards
- The agreement states that archived emails cannot be deleted, are encrypted, and have audit trails for archiving and discovery activities.synaq.com · read 9 Oct 2026
- Company
- SYNAQ says it has delivered services for 20 years and that David Jacobson co-founded the company in 2004.synaq.com · read 9 Oct 2026
- Compliance
- SYNAQ describes its archiving service as POPIA and GDPR compliant, with E-Discovery and Legal Hold.synaq.com · read 9 Oct 2026
- Directories
- External directory integration supports LDAP or Active Directory.synaq.com · read 9 Oct 2026
- Email integrations
- The service integrates with SYNAQ Cloud Mail, Office 365, Google Apps, Microsoft Exchange 2010 and later, and compliant MTAs including Sendmail, Postfix, and Exim.synaq.com · read 9 Oct 2026
- Import options
- Data ingestion options include Microsoft Exchange import, PST import, and IMAP import.synaq.com · read 9 Oct 2026
- Legal tools
- The SecureArchive package includes E-Discovery and Legal Hold.synaq.com · read 9 Oct 2026
- Plan limits
- The service is offered per user, and clients can select a subset of users from their email domain.synaq.com · read 9 Oct 2026
- Product
- SYNAQ Archive is a cloud-based email archiving and compliance service.synaq.com · read 9 Oct 2026
- Retention and storage
- The service offers tamper-proof email storage for 10 years with unlimited storage capacity.synaq.com · read 9 Oct 2026
- Search
- Users can search archived messages and specified attachment types including MS Office, RTF, PDF, and ZIP files.synaq.com · read 9 Oct 2026
- Support
- Email and telephone support is offered weekdays from 8am to 5pm, while system-wide critical errors receive 24/7/365 support with a one-hour response and three-hour resolution time.synaq.com · read 9 Oct 2026
