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Spoonity
What it is
Spoonity is a digital loyalty platform for quick-serve food and beverage businesses and restaurant chains. Businesses can tailor programs by adding or removing features. The platform supports customizable rewards, gift and e-gift cards, digital coupons, points rewards, membership programs, and offer campaigns. For marketing, it provides customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns. Spoonity says it applies customer data, analytics, artificial intelligence, and machine learning to personalization and predictive analytics. Named POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, and Revel. Other listed partners include GloriaFood, Stripe, MailChimp, and AWS. The company also offers branded mobile loyalty apps with ordering, notifications, promotions, and POS integration, plus a developer portal with API references and workflows for orders, accounts, profiles, and in-app messages. Spoonity states its software is PCI DSS-compliant and includes measures to prevent fraud. Pricing is available by personalized quote, and a setup fee applies; its amount varies with customization.
For and against
For
- Supports points rewards, memberships, and offer campaigns.
- Includes gift cards and digital coupons.
- Offers unlimited email and push notification campaigns.
- Lists numerous restaurant POS integrations.
- Provides a developer portal with API workflows.
Against
- Pricing requires a personalized quote.
- A setup fee applies and varies by customization.
The verdict
Spoonity brings loyalty, customer campaigns, and restaurant integrations into a customizable platform. Businesses should request a quote and account for the variable setup fee when considering it.
Who it suits
Spoonity is designed for quick-serve food and beverage businesses and restaurant chains that want customizable loyalty programs. It may suit teams seeking a combination of rewards, marketing campaigns, POS connections, and branded mobile apps.
Plans and prices
Personalized pricing
A-la-carte features · Pricing tailored to brand and loyalty program
Read 8 Oct 2026 · spoonity.com
On the record
- Analytics and AI
- Spoonity says its platform uses customer data, analytics, artificial intelligence, and machine learning to support personalization and predictive analytics.spoonity.com · read 8 Oct 2026
- API
- Spoonity provides a developer portal with API references and workflows for orders, accounts, user profiles, and in-app messages.developers.spoonity.com · read 8 Oct 2026
- Company founding
- The Canadian Trade Commissioner Service says Spoonity founder Max Bailey started the company in 2011.stage.deleguescommerciaux.gc.ca · read 8 Oct 2026
- Customization
- The platform lets businesses add or remove features and customize their loyalty program to their needs.spoonity.com · read 8 Oct 2026
- Marketing
- The platform supports customer segmentation, unlimited email campaigns, and unlimited push notification and in-app campaigns.spoonity.com · read 8 Oct 2026
- Mobile apps
- Spoonity offers custom branded mobile loyalty apps with features such as ordering, push notifications, promotions, and POS integration.spoonity.com · read 8 Oct 2026
- Other integrations
- The integrations page lists online ordering, payment, marketing, and developer partners, including GloriaFood, Stripe, MailChimp, and AWS.spoonity.com · read 8 Oct 2026
- POS integrations
- Named POS integrations include Oracle Micros RES 3700 and Simphony, NCR Aloha, PAR PixelPoint, Clover, TCPOS, Revel, and others.spoonity.com · read 8 Oct 2026
- Product
- Spoonity is a digital loyalty platform for the quick-serve food and beverage industry.spoonity.com · read 8 Oct 2026
- Rewards
- The platform offers customizable rewards programs, gift and e-gift cards, and digital coupons.spoonity.com · read 8 Oct 2026
- Security
- Spoonity states that its software is PCI DSS-compliant and includes measures to prevent fraud.spoonity.com · read 8 Oct 2026
- Setup fee
- Spoonity says a setup fee applies and varies with the level of customization.spoonity.com · read 8 Oct 2026
- Support
- Spoonity says it provides customer support and ongoing guidance through a loyalty roadmap.spoonity.com · read 8 Oct 2026
- Target customers
- The company describes its platform as serving quick-serve food and beverage businesses and restaurant chains.spoonity.com · read 8 Oct 2026
