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On the recordRead 8 Oct 202622 facts
Soprano RCS Business Messaging
Sydney, Australia
Plans and prices
RCS Business Messaging
Priced on request
Enterprise solution; pricing not stated on the product page
Read 8 Oct 2026 · sopranodesign.com
On the record
- Access and API
- Organizations can send RCS through Soprano’s omnichannel platform or a low-code API integration with existing systems.sopranodesign.com · read 8 Oct 2026
- Analytics
- Real-time dashboards report delivery, read status, and engagement for RCS workflows.sopranodesign.com · read 8 Oct 2026
- API details
- The RCS API supports HTTP and REST requests, message templates, two-way conversations, and SMS fallback.sopranodesign.com · read 8 Oct 2026
- Branding
- Messages can display the sender’s logo, colours, brand name, and verified sender badge.sopranodesign.com · read 8 Oct 2026
- Channels
- RCS can be used alongside SMS, WhatsApp, email, Viber, voice, and conversational AI through Soprano Connect.sopranodesign.com · read 8 Oct 2026
- Compatibility limit
- RCS support depends on the customer’s device, carrier, and region; the page says it is widely available on Android where enabled.sopranodesign.com · read 8 Oct 2026
- Integration
- RCS is available through the Soprano Connect platform or API, which the company describes as low-code and integrable with existing systems.sopranodesign.com · read 8 Oct 2026
- Integrations
- RCS can be used alongside SMS, WhatsApp, email, Viber, voice, and Conversational AI in Soprano Connect.sopranodesign.com · read 8 Oct 2026
- Intended users
- Soprano describes the solution as built for enterprise and highlights customers in regulated sectors including banking, healthcare, and government.sopranodesign.com · read 8 Oct 2026
- Purpose
- Soprano RCS Business Messaging lets enterprises send interactive messages to customers’ native messaging inboxes.sopranodesign.com · read 8 Oct 2026
- Reach limitation
- RCS availability depends on the recipient’s device, carrier, and region, and brand verification is typically required.sopranodesign.com · read 8 Oct 2026
- Receipts and analytics
- Delivery and read receipts and real-time dashboards provide message status and engagement information.sopranodesign.com · read 8 Oct 2026
- Rich content
- Messages can include buttons, images, carousels, clickable links, suggested replies, and branded sender details.sopranodesign.com · read 8 Oct 2026
- Rich messages
- Messages can include buttons, images, and carousels and appear in the recipient’s native messaging inbox.sopranodesign.com · read 8 Oct 2026
- Security
- Soprano says its CPaaS platform is ISO 27001:2022 certified across Australia, New Zealand, Europe, the UK, LATAM, Asia, and the US.sopranodesign.com · read 8 Oct 2026
- Security controls
- Soprano lists IP access control, two-factor authentication, single sign-on, and encryption of data at rest and in motion among its platform security capabilities.sopranodesign.com · read 8 Oct 2026
- SMS fallback
- Messages can fall back to SMS when the recipient’s device, carrier, or settings do not support RCS.sopranodesign.com · read 8 Oct 2026
- Support
- The RCS page describes 24/7/365 follow-the-sun regional support for issue resolution, escalation, and delivery assurance.sopranodesign.com · read 8 Oct 2026
