On the recordRead 4 Oct 202621 facts
Sonetel
Sonetel · Stockholm, Sweden · founded 2009
Plans and prices
Premium
$9.95a month, billed yearly
1 free phone number per user · free calls to 40+ countries · caller ID · transcription
Read 4 Oct 2026 · sonetel.com
Business
$29.95a month, billed yearly
5 free phone numbers per user · free calls to 40+ countries · caller ID · transcription
Read 4 Oct 2026 · sonetel.com
Basic
Priced on request
SMS-to-email · paid number and calls charged separately
Read 4 Oct 2026 · sonetel.com
On the record
- AI features
- Sonetel describes AI voicemail and call summaries, with call summaries including decisions, actions, and a drafted follow-up email.sonetel.com · read 4 Oct 2026
- Auto attendant
- Yessonetel.com · read 22 Sep 2026
- Business numbers
- multiplesonetel.com · read 22 Sep 2026
- Calling
- Incoming calls can ring across a user's devices, and outgoing calls can show the business number on a paid plan.sonetel.com · read 4 Oct 2026
- Call routing
- customsonetel.com · read 22 Sep 2026
- Company
- Sonetel says its headquarters are in Stockholm, Sweden, and its services launched in 2009.sonetel.com · read 4 Oct 2026
- Desktop and mobile apps
- Yessonetel.com · read 22 Sep 2026
- Global numbers
- Its VoIP number page says numbers are available in 78 countries.sonetel.com · read 4 Oct 2026
- Included users
- 1sonetel.com · read 22 Sep 2026
- Integrations
- Sonetel offers a Zapier integration that can start phone calls from automated workflows.sonetel.com · read 4 Oct 2026
- Privacy and security
- Sonetel says it uses firewalls and antivirus software, limits employee access to stored personal data, and requires usernames and passwords for access.sonetel.com · read 4 Oct 2026
- Product
- Sonetel provides virtual business phone numbers and AI-powered communication for entrepreneurs.sonetel.com · read 4 Oct 2026
- SMS limit
- Two-way SMS is available on numbers in 15 of the 78 countries where Sonetel sells numbers, and free trial numbers cannot send SMS.sonetel.com · read 4 Oct 2026
- Paid from
- 9.95sonetel.com · read 22 Sep 2026
- Support
- The privacy policy lists telephone, chat, and email as ways customers can contact customer service.sonetel.com · read 4 Oct 2026
- Team and routing
- The Business plan includes team features and voice response menus, and Sonetel describes cloud call forwarding and SIP trunking for existing PBXs.sonetel.com · read 4 Oct 2026
- Usage limits
- Premium includes 2,000 free call and forwarding minutes per user per month, while Business includes 4,000; each user can make one concurrent outbound call within the free allowance.sonetel.com · read 4 Oct 2026
- Voicemail transcription
- Yessonetel.com · read 22 Sep 2026
