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SmartFlow

Westbrook, Maine, United States

On the record

Analytics
Analytics include customizable reporting, task completion rates, and data to help teams set goals and KPIs.software.idexx.com · read 11 Oct 2026
Anesthesia
Anesthetic sheets offer one-touch vital-sign charting, procedure timers, trending and graphing, and customizable monitoring reminders.software.idexx.com · read 11 Oct 2026
Care flow
Its whiteboard shows patient visit status and helps staff prioritize upcoming treatments.software.idexx.com · read 4 Oct 2026
Charge capture
Estimate transfer enables real-time trackable changes intended to help minimize missed charges.software.idexx.com · read 11 Oct 2026
Dental charts
Digital dental charts support recording diagnoses and treatments, patient-side charting, and before-and-after photos.software.idexx.com · read 11 Oct 2026
Digital forms
Its customizable digital consent forms support electronic signatures and photo capture for check-in and patient handoff.software.idexx.com · read 11 Oct 2026
Help resources
The SmartFlow Knowledge Center provides product information, FAQs, training, and updates, and the status page lists issues and updates online 24/7/365.software.idexx.com · read 11 Oct 2026
Integrations
IDEXX lists SmartFlow as integrating with Cornerstone, ezyVet, and Neo.software.idexx.com · read 11 Oct 2026
Knowledge resources
The SmartFlow Knowledge Center offers product information, FAQ answers, training, and updates, while the status page provides service issue and update information online 24/7/365.software.idexx.com · read 4 Oct 2026
Patient visibility
It gives teams visibility into patient workflows and treatment status, with up-to-date information available from anywhere in the practice.software.idexx.com · read 11 Oct 2026
Pricing availability
The product page directs prospective customers to submit a form for an IDEXX sales representative to contact them and does not state a price.software.idexx.com · read 4 Oct 2026
Provider
IDEXX describes itself as a provider of diagnostic and software products and services.idexx.com · read 11 Oct 2026
Purpose
SmartFlow is veterinary workflow software that streamlines the patient visit from admission to discharge.software.idexx.com · read 11 Oct 2026
Security
IDEXX's SmartFlow data protection agreement describes security measures including access authentication, firewalls, antivirus protection, intrusion detection or prevention, and access logging.idexx.com · read 11 Oct 2026
Support
SmartFlow customer support is offered seven days a week, 365 days a year, with regional phone numbers and an email address listed.software.idexx.com · read 11 Oct 2026
Supported devices
SmartFlow has an iPad app and is accessible through Chrome on computers and TVs; its iPad app cannot be used with Android or Windows devices.docs.smartflowsheet.com · read 4 Oct 2026
System requirements
The current requirements specify iOS 17.0 or later for iPads and recommend Chrome and a stable network connection.docs.smartflowsheet.com · read 4 Oct 2026
Treatment sheets
Treatment sheets include customizable templates, on-the-fly plan adjustments, and medication, diet, and fluid calculators.software.idexx.com · read 11 Oct 2026

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