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On the recordRead 13 Oct 202625 facts
Simplify360 Location Reviews
Simplify360 Location Reviews · 9451 East Vía de Ventura, Scottsdale, AZ 85258, USA · founded 2009
On the record
- AI responses
- Reviews Assist can automate review responses based on issue, type, rating, and sentiment.simplify360.com · read 13 Oct 2026
- Company history
- Simplify360 says it began as InRev Systems in 2009 and became part of Nextiva in 2023.simplify360.com · read 13 Oct 2026
- Custom integrations
- The maker says its team can help integrate apps customers need.simplify360.com · read 12 Oct 2026
- Data rights
- The privacy policy says users may request deletion of personal data through account settings or by contacting support if they cannot access those settings.simplify360.com · read 13 Oct 2026
- Escalations and routing
- The AI can identify and escalate high-priority reviews, while tickets can be routed to agents based on location, role, and other criteria.simplify360.com · read 12 Oct 2026
- Insights
- It provides location, region, zone, and cross-location review analysis, including customer sentiment and Voice of Customer insights.simplify360.com · read 13 Oct 2026
- Integrations
- The maker's integrations page lists Salesforce, Google Analytics, Enablex, Freshdesk CRM, Genesys, Knowlarity, Avaya, Shopify, Google Translate, Bit.ly, MS Dynamics, and Zoho CRM.simplify360.com · read 13 Oct 2026
- Intended users
- The product page describes the service for businesses managing reviews across multiple locations and teams.simplify360.com · read 13 Oct 2026
- Location analytics
- The platform provides review and customer sentiment insights for individual locations, regions, zones, or all locations.simplify360.com · read 12 Oct 2026
- Other review types
- Simplify360 says it also manages eCommerce reviews and app reviews for iOS and Android, including competitor benchmarking for app reviews.simplify360.com · read 12 Oct 2026
- Prioritization
- The platform can analyze reviews and automatically escalate high-priority reviews based on factors such as type, rating, and sentiment.simplify360.com · read 13 Oct 2026
- Product
- Simplify360 describes its product as an AI-powered platform for managing reviews across multiple business locations.simplify360.com · read 13 Oct 2026
- Purpose
- Simplify360 describes its product as an AI-powered platform for monitoring, responding to, and automating reviews across multiple business locations.simplify360.com · read 12 Oct 2026
- Review channels
- The page names Google My Business, Yelp, TripAdvisor, Zomato, and eBay among supported review aggregators.simplify360.com · read 12 Oct 2026
- Monitoring alerts
- Yessimplify360.com · read 22 Sep 2026
- AI response assistance
- Yessimplify360.com · read 22 Sep 2026
- Review sources
- The location reviews page names Google My Business, Yelp, TripAdvisor, Zomato, and eBay as review platforms it can integrate.simplify360.com · read 13 Oct 2026
- Review surveys and CSAT
- The review management page says the product can trigger surveys after bad reviews and aggregate platform ratings into a CSAT score.simplify360.com · read 12 Oct 2026
