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Shokken
What it is
Shokken is a restaurant waitlist service that helps staff manage parties while guests follow their place in line. Guests can join by scanning a QR code and using a browser, without downloading an app or creating an account. A browser tracker updates as the list changes, and the whole party can follow the same tracker. Staff can manage multiple waitlists, use kiosk mode on a tablet, let guests leave the list themselves, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest-facing web pages support English, Spanish, Simplified Chinese, Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 a month for the first month, then $99.99 a month while continuously active; its regular rate is 200 USD per month. Shokken is available to U.S. restaurants and needs an internet connection to sync waitlists and send texts.
For and against
For
- Guests can join without an app or account
- Whole parties can follow one live tracker
- Supports seven guest-facing page languages
- Free plan includes public menus
Against
- Host app is English-only
- Internet is required to sync lists and send texts
- Founding Pro price rises after the first month
The verdict
Shokken pairs staff waitlist tools with browser-based guest joining and tracking. Its free plan covers core functions, while Pro adds guest texting and other options at the listed rates.
Who it suits
Shokken suits U.S. restaurants that want guests to join and track a waitlist in a browser. It may also fit restaurants that need multiple lists, tablet kiosk mode, or public menus.
Plans and prices
Free
Manual entry · QR self-join · Browser tracking · Core waitlist tools
Read 2 Oct 2026 · shokken.rsvp
Founding Pro
Limited offer for eligible new U.S. subscribers · Guest texts · Message-template packs · Plain waitlist QR code
Read 2 Oct 2026 · shokken.rsvp
On the record
- Availability
- Shokken is available to restaurants in the United States, and it requires an internet connection over Wi-Fi or cellular to sync waitlists and send texts.shokken.rsvp · read 2 Oct 2026
- Data sharing
- The privacy policy says Shokken does not sell personal information and shares phone numbers and SMS opt-in consent with Twilio only to send requested messages.shokken.rsvp · read 2 Oct 2026
- Device support
- The host app runs on modern Apple and Android phones and tablets, and kiosk mode works on any tablet.shokken.rsvp · read 2 Oct 2026
- Guest join
- Guests can join a waitlist by QR code in a browser without downloading an app or creating an account.shokken.rsvp · read 2 Oct 2026
- Integrations
- Users can sign in with Google or Apple.shokken.rsvp · read 2 Oct 2026
- Languages
- Guest-facing web pages support English, Spanish, Simplified Chinese, Traditional Chinese, Korean, Japanese, and Tagalog; the host app is English.shokken.rsvp · read 2 Oct 2026
- Live tracking
- A browser tracker updates as the waitlist changes, and the whole party can follow the same tracker.shokken.rsvp · read 2 Oct 2026
- Menus and signage
- Users can publish a public menu at an assigned Shokken URL and create printable QR cards and signs.shokken.rsvp · read 2 Oct 2026
- Pro features
- Pro adds transactional text updates for opted-in guests, message-template packs, a plain waitlist QR code without Shokken branding, and a custom account menu link.shokken.rsvp · read 2 Oct 2026
- Purpose
- Shokken is a restaurant waitlist service for managing parties and letting guests follow their place in line.shokken.rsvp · read 2 Oct 2026
- Security
- The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures.shokken.rsvp · read 2 Oct 2026
- Support
- Shokken offers a 15-minute setup call and in-person setup help in Las Vegas.shokken.rsvp · read 2 Oct 2026
- Waitlist tools
- The service supports multiple waitlists, kiosk mode on a tablet, guest self-leave, and overnight cleanup of finished parties.shokken.rsvp · read 2 Oct 2026
