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Service Storm
What it is
Service Storm is a field service platform covering work from lead and quote through scheduling, dispatch, invoicing, payments, deposits, and reviews. Its price book supports customizable “good, better, best” quotes for services and materials. Drag-and-drop scheduling, dispatch tools, real-time GPS technician tracking, customer CRM, and a customer portal support daily operations. The iOS and Android app handles schedules, jobs, invoices, and customer communication. Otto, the AI agent, can build quotes, create customers and jobs, schedule visits, edit or reprice quotes and invoices, and answer questions about business records. A hosted MCP server connects the platform with Claude and ChatGPT through OAuth 2.1 with PKCE and dynamic registration. Connections offer read, drafts, or full-access consent, and requests are checked against current permissions. Calls are audited by user, company, tool, and outcome; record contents and arguments are not stored. Connected assistants cannot message customers, collect payments, or accept quotes. Plans start at $79 a month, billed monthly, with Otto credits included.
For and against
For
- iOS and Android field apps
- Drag-and-drop scheduling and dispatch
- Real-time technician GPS tracking
- Multi-option quote builder
- MCP connections with consent levels
Against
- No free plan
- Solo costs $79 a month
- Optional onboarding starts at 9,000 USD
- Otto usage is credit-based
The verdict
Service Storm combines field operations, quoting, customer management, billing, and mobile tools for local service companies. Its AI and MCP features add automation with defined permissions and audited requests, while plans begin at $79 a month.
Who it suits
Service Storm is built for trades and local service businesses such as electrical, plumbing, HVAC, construction, lawn care, cleaning, pest control, and handyman companies. It suits teams needing field scheduling, mobile work management, billing, and optional AI assistance.
Plans and prices
Solo
1 user · $5/mo Otto AI credits (about 60 tasks) · unlimited customers, jobs, quotes, and invoices
Read 30 Sep 2026 · servicestorm.io
Crew
Up to 5 users · additional users $69/mo each · $25/mo Otto AI credits (about 300 tasks) · unlimited customers, jobs, quotes, and invoices
Read 30 Sep 2026 · servicestorm.io
Business
Up to 15 users · additional users $59/mo each · $75/mo Otto AI credits (about 900 tasks) · unlimited customers, jobs, quotes, and invoices
Read 30 Sep 2026 · servicestorm.io
On the record
- Access controls
- MCP connections offer read, drafts, and full-access consent levels, and each request is checked against the user's current permissions.servicestorm.io · read 30 Sep 2026
- AI agent
- Otto can build quotes, create customers and jobs, schedule visits, edit and reprice quotes or invoices, and answer questions about business records.servicestorm.io · read 30 Sep 2026
- AI credit limits
- Each plan includes Otto credits at $5 per seat, roughly 60 tasks per seat; optional in-app top-ups are $10, $25, or $50 and credits do not expire.servicestorm.io · read 30 Sep 2026
- Audit and limits
- MCP tool calls are audited by user, company, tool, and outcome, while record contents and arguments are not stored; connected assistants cannot message customers, collect payments, or accept quotes on a user's behalf.servicestorm.io · read 30 Sep 2026
- Integrations
- A hosted MCP server connects Service Storm with Claude and ChatGPT using OAuth 2.1 with PKCE and dynamic client registration.servicestorm.io · read 30 Sep 2026
- Mobile
- The field-first mobile app is available for iOS and Android and supports managing schedules, jobs, invoices, and customer communication.servicestorm.io · read 30 Sep 2026
- Operations
- Features include drag-and-drop scheduling and dispatch, real-time GPS technician tracking, customer CRM and portal, invoicing, payments, and deposits.servicestorm.io · read 30 Sep 2026
- Product
- Service Storm is an all-in-one field service platform for managing work from lead and quote through scheduling, dispatch, invoicing, and reviews.servicestorm.io · read 30 Sep 2026
- Quoting
- The platform supports multi-option “good, better, best” quotes using a customizable service and materials price book.servicestorm.io · read 30 Sep 2026
- Support
- On-site onboarding is optional and starts at $9,000; the pricing page says most teams set themselves up in an afternoon.servicestorm.io · read 30 Sep 2026
- Target users
- The product is built for trades and local service businesses, with listed industries including electrical, plumbing, HVAC, construction, lawn care, cleaning, pest control, and handyman services.servicestorm.io · read 30 Sep 2026
