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Sertifi
Chicago, Illinois, United States
What it is
Sertifi provides hospitality-focused tools for electronic signatures, payment collection, and card authorizations. Businesses can send contracts, banquet event orders, and other paperwork for signature, request payment alongside a signature, and track requests with automated reminders. Payment workflows cover card-not-present event deposits and final payments, scheduled deposits, and ACH through SertifiPay or an integrated third-party gateway. Digital authorization forms capture card information and include instant verification and Kount-powered fraud scoring. The product lists integrations with hospitality systems, Salesforce, Authorize.net, Stripe, and payment processors. Signed documents remain in the portal for one year, while the PDF sent at signing is available indefinitely. Sertifi offers web and API access, document templates, bulk sending, SMS authentication, audit trails, and both signature-order options. It lists TLS 1.2, encrypted document storage, PCI Level 1 validation, SOC 1 and SOC 2 Type 2, and HIPAA compliance. A free travel-company authorizations plan is listed as free; other pricing is on request.
For and against
For
- Sends contracts and event paperwork for electronic signature
- Supports card deposits, final payments, scheduled deposits, and ACH
- Provides digital authorizations with instant verification and fraud scoring
- Offers templates, bulk sending, audit trails, and API access
Against
- Signed documents remain in the portal for one year
- Card verification codes are not stored
The verdict
Sertifi combines signatures, payments, and authorizations around hospitality workflows, with several package choices for hotels, venues, and travel advisors. Buyers should note the one-year portal retention period and request pricing for plans beyond the listed free option.
Who it suits
Sertifi suits hospitality businesses that handle contracts, event paperwork, payments, or card authorizations. Its listed packages address hotels and lodging, events and venues, and travel advisors.
Plans and prices
Free Travel Company Authorizations
Receive credit and virtual card details captured by a travel or payment company
Read 11 Oct 2026 · corp.sertifi.com
Event & Venue — Essentials
SertifiPay · choose e-signatures or authorizations
Read 11 Oct 2026 · corp.sertifi.com
Event & Venue — Premium
SertifiPay · e-signatures · authorizations
Read 11 Oct 2026 · corp.sertifi.com
Hotel & Lodging — Build-your-own package
Customized package; existing brand or management company package may be available
Read 11 Oct 2026 · corp.sertifi.com
Hotel & Lodging — Essentials
Choose Front Office package (hotel and travel company authorizations) or Back Office package (e-signatures and payments)
Read 11 Oct 2026 · corp.sertifi.com
Hotel & Lodging — Premium
E-signatures · payments · direct and travel company authorizations
Read 11 Oct 2026 · corp.sertifi.com
Travel Advisor — Build-your-own package
Customized package
Read 11 Oct 2026 · corp.sertifi.com
Travel Advisor — Essentials
SertifiPay · choose e-signatures or authorizations
Read 11 Oct 2026 · corp.sertifi.com
Event & Venue — Build-your-own package
Customized package
Read 11 Oct 2026 · corp.sertifi.com
On the record
- Authorizations
- Digital authorization forms capture card information and include instant card verification and fraud scoring powered by Kount.corp.sertifi.com · read 11 Oct 2026
- Availability
- The security page states a 99.9% SLA uptime guarantee and says systems are monitored 24 hours a day, 365 days a year.corp.sertifi.com · read 11 Oct 2026
- Company
- Sertifi says it has been acquired by Flywire, a global payments enablement and software company.corp.sertifi.com · read 11 Oct 2026
- Document retention
- Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing is available indefinitely.corp.sertifi.com · read 11 Oct 2026
- Electronic signature law
- Sertifi says its electronic signatures are legally binding under laws including the U.S. ESIGN Act and UETA and the EU eIDAS regulation.corp.sertifi.com · read 11 Oct 2026
- E-signatures
- Users can send contracts, BEOs, and other paperwork for electronic signature, request payments with signatures, and track requests with automated reminders.corp.sertifi.com · read 11 Oct 2026
- Integrations
- Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and several payment processors.corp.sertifi.com · read 11 Oct 2026
- Payment data limit
- Sertifi says PCI DSS rules prevent it from storing card verification codes such as CVVs, which it transmits but does not store.corp.sertifi.com · read 11 Oct 2026
- Payments
- Sertifi supports card-not-present event deposits and final payments, scheduled deposits, and ACH payments through SertifiPay or an integrated third-party gateway.corp.sertifi.com · read 11 Oct 2026
- Product
- Sertifi offers hospitality-focused e-signature, payment, and authorization solutions to help businesses contract and close business.corp.sertifi.com · read 11 Oct 2026
- Security
- Sertifi lists TLS 1.2, encrypted document storage, audit trails, PCI Level 1 validation, SOC 1 Type 2 and SOC 2 Type 2 compliance, and HIPAA compliance.corp.sertifi.com · read 11 Oct 2026
- Support
- The support center provides documentation for signatures and payments, digital authorizations, integrations, the Sertifi API, and customer support contact.supportcenter.sertifi.com · read 11 Oct 2026
- Users
- The company says more than 20,000 hospitality locations across 150+ countries use Sertifi.corp.sertifi.com · read 11 Oct 2026
