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On the recordRead 11 Oct 202620 facts
ScreenSteps
ScreenSteps · McLean, Virginia, United States
Plans and prices
Operations Standard
$6,000a year
procedures & articles · decision trees · checklists · video recording
Read 11 Oct 2026 · screensteps.com
Operations AI
$9,000a year
Everything in Operations Standard · AI knowledge capture · AI content optimization · AI Smart Search
Read 11 Oct 2026 · screensteps.com
Enterprise
Priced on request
Everything in Operations AI · AI authoring assistant · AI duplicate & conflict checker · custom AI prompts
Read 11 Oct 2026 · screensteps.com
On the record
- API and embedding
- The ScreenSteps API can manage content and users and publish content to third-party platforms; iFrames can embed ScreenSteps content in other web applications.screensteps.com · read 11 Oct 2026
- Publishing audience
- bothscreensteps.com · read 20 Sep 2026
- Company history
- The company says brothers Greg and Trevor DeVore created ScreenSteps while working as instructional consultants.screensteps.com · read 11 Oct 2026
- Content analytics
- Yesscreensteps.com · read 20 Sep 2026
- Custom domain
- Yesscreensteps.com · read 20 Sep 2026
- Desktop editor
- The downloads page offers a desktop editor for macOS 10.12.6 or later and Windows 11, 10, and 8.screensteps.com · read 11 Oct 2026
- Implementation
- Implementation plans include a kickoff call, self-paced courses, help-center access, a Find & Follow workshop, and coaching sessions.screensteps.com · read 11 Oct 2026
- Integrations
- The integrations page lists Active Directory, Azure Entra ID, Basecamp, Glean, Okta, OneLogin, Salesforce, Service Cloud, Slack, and Teams.screensteps.com · read 11 Oct 2026
- Intended customers
- ScreenSteps describes its platform as designed for teams in accuracy-critical settings, including credit unions, banks, law firms, and contact centers.screensteps.com · read 11 Oct 2026
- In-work guidance
- The Sidekick browser extension delivers ScreenSteps guides within web apps employees already use.screensteps.com · read 11 Oct 2026
- Knowledge capture
- Its AI-powered capture tools can create SOPs from spoken explanations, screen captures, and prompts.screensteps.com · read 11 Oct 2026
- Procedure formats
- The platform supports procedures and articles, decision trees, checklists, and courses, depending on plan.screensteps.com · read 11 Oct 2026
- Product
- ScreenSteps is an AI-powered procedure and knowledge platform for creating, finding, following, and maintaining employee procedures.screensteps.com · read 11 Oct 2026
- Security
- ScreenSteps states that it is a SOC 2 Service Organization.screensteps.com · read 11 Oct 2026
- SSO support
- Yesscreensteps.com · read 20 Sep 2026
- Support
- The help center lists support chat hours as 9am–6pm EST Monday through Friday, excluding major US holidays.help.screensteps.com · read 11 Oct 2026
- Team licensing
- ScreenSteps says it is primarily designed for teams and does not offer a single-user license.screensteps.com · read 11 Oct 2026
- Version history
- Yesscreensteps.com · read 20 Sep 2026