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Salonomy
What it is
Salonomy is salon software for UK hair and beauty businesses, including salons, barbers, nail bars, makeup artists, massage businesses, and aesthetics practices. Every plan includes a drag-and-drop diary, online booking page, deposits, and booking policies. Clients can join a public walk-in queue from a link, follow their position and estimated wait, and receive a nudge when their turn is near. Salons can use shared, sealed per-renter, or mixed client books. The iPhone and Android app includes the diary, queue, takings, and client books, and works offline before syncing after reconnection. Reports cover takings, VAT, client retention, and itemised invoices, with exports available. Email and app push messages are unlimited and free; SMS and WhatsApp use monthly allowances and pause at the cap unless continued. Stripe Connect powers card payments, with listed rates of 1.9% + 5p in person and 2.5% + 5p online. Plans start at £12 per chair monthly, with a 30-day trial and no free plan.
For and against
For
- Drag-and-drop diary on every plan
- Online booking, deposits, and policies
- Offline iPhone and Android app
- Unlimited email and app push messages
- Free concierge migration on every plan
Against
- No free plan
- SMS and WhatsApp have monthly allowances
- Card payments add listed transaction fees
- Pricing starts at £12 per chair monthly
The verdict
Salonomy combines booking, queue management, client books, payments, mobile access, and reporting for UK beauty businesses. The 30-day trial has no card requirement, but customers should account for plan charges and message limits.
Who it suits
It suits UK salon owners, employed teams, chair renters, and independent hair and beauty practitioners. Multi-location support, online booking, mobile apps, payments, and reporting fit businesses managing appointments and clients.
Plans and prices
Salon
Per chair · 250 SMS/WhatsApp per chair, pooled salon-wide · Shared or sealed client books · Split payments
Read 10 Oct 2026 · salonomy.com
Solo
One professional · Unlimited email · 250 SMS/WhatsApp a month · iPhone + Android app
Read 10 Oct 2026 · salonomy.com
Group
Unlimited chairs and locations · Cross-site reporting · Free concierge migration · Priority support, 7 days
Read 10 Oct 2026 · salonomy.com
On the record
- Client book privacy
- Salons can use shared, sealed per-renter or mixed client books, with sealed-book isolation enforced through PostgreSQL row-level security.salonomy.com · read 10 Oct 2026
- Communications
- Email and app push are unlimited and free; SMS and WhatsApp have a monthly allowance, and sending pauses at the cap unless the customer chooses to continue.salonomy.com · read 10 Oct 2026
- Data protection
- Salonomy states that it processes customer business and client data under the UK GDPR and Data Protection Act 2018.salonomy.com · read 10 Oct 2026
- Diary and booking
- Every plan includes a drag-and-drop diary, online booking page, deposits and policies.salonomy.com · read 10 Oct 2026
- Live queue
- Clients can join a public walk-in queue from a link, track their place and estimated wait, and receive a nudge when nearly their turn.salonomy.com · read 10 Oct 2026
- Mobile app
- The native iPhone and Android app includes the diary, queue, takings and client books, and works offline before syncing on reconnection.salonomy.com · read 10 Oct 2026
- Payments
- Card payments are powered by Stripe Connect, with published rates of 1.9% + 5p in person and 2.5% + 5p online.salonomy.com · read 10 Oct 2026
- Product
- Salonomy is salon software for UK hair and beauty businesses, including salons, barbers, nail bars, makeup artists, massage and aesthetics businesses.salonomy.com · read 10 Oct 2026
- Reports and exports
- Reports include takings, VAT breakdowns, client retention and itemised invoices, which customers can export.salonomy.com · read 10 Oct 2026
- Security
- The DPA says personal data is encrypted in transit and at rest, passwords are stored as salted hashes, optional two-factor authentication is available, and security-relevant events are audit logged.salonomy.com · read 10 Oct 2026
- Subprocessors
- The DPA lists Stripe, SMS and WhatsApp providers, an email provider, and UK hosting and infrastructure as subprocessors, with listed processing regions in the UK and/or EU.salonomy.com · read 10 Oct 2026
- Support and onboarding
- The Group plan includes priority support seven days a week, and the pricing page says concierge migration is free on every plan.salonomy.com · read 10 Oct 2026
- Trial terms
- The 30-day free trial requires no card, and the pricing page says billing does not begin at trial end unless the customer chooses to continue.salonomy.com · read 10 Oct 2026
- Who it is for
- The product is positioned for UK salon owners, employed teams, chair renters and independent hair and beauty practitioners.salonomy.com · read 10 Oct 2026
