Rev
Austin, Texas, United States
What it is
Rev is a communication management platform for gathering and working with spoken and written material. It offers AI and human transcription, English and Spanish captions, and human-made subtitles in multiple languages. Users can record in its mobile app or through an account-based computer recorder, make shareable clips, and use Meeting Hub and AI Notetaker with calendar integration. Workspaces and folders organize audio, video, documents, and images; tools such as AI Chat, AI Prompts, multifile insights, and Rev Agent with source citations support analysis. Integrations include meeting services, video platforms, calendars, and Dropbox. Its iOS and Android apps support recording, transcription, note sharing, and collaboration. The free plan is limited to one user, English, 45 AI transcription and caption minutes monthly, and five files at a time. Essentials is $29.99 a month, and Pro is $59.99 a month. Human transcription costs $1.99 per minute; Legal Premium Transcript costs $2.50 per page. Rev states that its platform maintains SOC 2 Type II, GDPR, and PCI compliance.
For and against
For
- AI and human transcription are available.
- Includes English and Spanish captions.
- Rev Agent cites source files.
- iOS and Android apps support recording and collaboration.
- Lists SOC 2 Type II, GDPR, and PCI compliance.
Against
- Free plan is limited to English.
- Free plan has 45 AI minutes monthly.
- Free plan supports one user.
- Human transcription costs $1.99 per minute.
The verdict
Rev combines transcription, captions, recording, and file analysis in one platform. Its free plan has clear limits, while human transcription and legal transcripts have separate per-unit prices.
Who it suits
Rev may suit legal and investigative teams, including attorneys, law enforcement, investigators, journalists, and researchers. It also fits users who need transcription, captions, recording, or analysis across several file types.
Plans and prices
Free
45 AI transcription/caption minutes per month · English only · 1 seat · 1 workspace
Read 15 Oct 2026 · rev.com
AI transcription
Pay as you go · AI-generated transcript
Read 15 Oct 2026 · support.rev.com
Human transcription
Human transcription · standard service
Read 15 Oct 2026 · support.rev.com
Global subtitles
17 listed languages · English captions included when no customer SRT is supplied
Read 15 Oct 2026 · support.rev.com
Essentials
5,000 AI minutes per seat/month · English and Spanish · up to 3 seats · analysis up to 10 files
Read 15 Oct 2026 · rev.com
Pro
10,000 AI minutes per seat/month · 37+ languages · up to 5 seats · analysis up to 50 files
Read 15 Oct 2026 · rev.com
Unlimited
Unlimited seats and AI minutes · 37+ languages · analysis up to 500 files · HIPAA and CJIS security
Read 15 Oct 2026 · rev.com
On the record
- AI accuracy
- Rev states that its AI transcription is 96%+ accurate and human review can reach 99%+ accuracy.play.google.com · read 15 Oct 2026
- AI Notetaker
- Meeting Hub and AI Notetaker capture meetings through calendar-connected workflows and produce notes.support.rev.com · read 15 Oct 2026
- API
- Rev offers a REST API for placing and tracking transcription or caption orders and retrieving source and completed files.rev.com · read 15 Oct 2026
- API operations
- API documentation covers uploads, order management, attachments, downloads, webhooks, workspaces and a sandbox.rev.com · read 15 Oct 2026
- Captions and subtitles
- The platform provides AI and human English or Spanish captions plus human-generated subtitles in 17 languages.support.rev.com · read 15 Oct 2026
- Company facts
- LinkedIn lists Rev as a privately held Austin, Texas software company founded in 2010 with 51-200 employees.linkedin.com · read 15 Oct 2026
- Company history
- Rev says it launched its first human transcription platform in 2010, introduced AI transcription and the Rev.AI developer platform in 2018, and acquired SmartDepo in 2025.rev.com · read 15 Oct 2026
- Compliance
- GDPR and SOC 2 Type II are included on every subscription plan, while HIPAA and CJIS are reserved for Unlimited or Enterprise accounts.support.rev.com · read 15 Oct 2026
- Documentation depth
- The public API reference documents standard HTTP operations and individual resource-operation pairs in detail.rev.com · read 15 Oct 2026
- Encryption and privacy
- Rev says files are protected in transit with TLS and at rest with Amazon S3 server-side AES encryption, files are not publicly shared, and customer content is not used to train external LLMs.rev.com · read 1 Oct 2026
- File analysis
- Rev provides workspaces and folders, multifile insights across audio, video, documents and images, AI Prompts, AI Chat, and Rev Agent with citations back to source files.support.rev.com · read 1 Oct 2026
- Free-plan limits
- The Free plan is English-only, allows analysis of up to five files at a time, includes a beta document editor and page:line citations for depositions, and provides 45 AI transcription and caption minutes per month for one user.rev.com · read 1 Oct 2026
- Human services
- Human transcription is performed by transcriptionists and can be upgraded with expert review and speaker-name reconciliation.support.rev.com · read 15 Oct 2026
- Human transcription
- Human transcription is advertised as 99%+ accurate, delivered in 12 hours or less, and priced at $1.99 per minute.rev.com · read 1 Oct 2026
- Integrations
- Listed integrations include YouTube, Vimeo, JW Player, Brightcove, Panopto, Zoom, Kaltura, Dropbox, YuJa and other video platforms.rev.com · read 15 Oct 2026
- Legal name and funding
- Crunchbase identifies the legal name as Rev.com, Inc., classifies it as a private Series D company and lists four funding rounds and four investors including Bessemer Venture Partners.crunchbase.com · read 15 Oct 2026
- Legal premium transcripts
- Legal Premium Transcript is priced at $2.50 per page, uses legal-trained experts with 99.7%+ accuracy, and is delivered same day to five days.rev.com · read 1 Oct 2026
- Limit: difficult audio
- Reviewers report slower turnaround for very long videos and occasional recognition errors with accents or specialized speech.capterra.com · read 15 Oct 2026
The review
Overview
Rev is a workspace for turning conversations and files into transcripts, captions, and usable analysis. It is best suited to legal and investigative teams, though journalists and researchers may also value its recording and collaboration tools. Its range is a strength; the free allowance is too small for sustained team work.
Key features
Rev combines AI and human transcription with AI- and human-generated English and Spanish captions, plus human-generated global subtitles. Speaker identification and labels, a transcript editor, and caption export support work after the initial transcript is produced. The range is useful for teams with mixed needs, but language availability depends on the service and plan.
Human transcription costs $1.99 per minute and is advertised at 99%+ accuracy with delivery in 12 hours or less. It gives readers who want a human-produced transcript a clear alternative to AI, but the per-minute charge can become substantial on long recordings. Legal Premium Transcript is a separate service at $2.50 per page, prepared by legal-trained experts and advertised at 99.7%+ accuracy with delivery from same day to five days. Its page pricing and variable turnaround make it a more specific option for legal work than general transcription.
Recording is available in the Rev app or through an account-based computer voice recorder. Shareable clips, Meeting Hub, and an AI Notetaker with calendar integration extend the service into meeting capture and collaboration. Workspaces and folders organize audio, video, documents, and images; multifile insights, AI Prompts, AI Chat, and Rev Agent with citations back to source files help teams work across that material. This breadth favors users managing related evidence and records, rather than someone who only needs a single transcript.
Rev connects with video services including YouTube, Vimeo, JW Player, Brightcove, Panopto, Kaltura, Ensemble Video, WarpWire, and YuJa, as well as Zoom, Google Meet, Microsoft Teams, Google Calendar, Microsoft Outlook, and Dropbox. Its mobile apps support recording, transcription, note sharing, and collaboration on the go. Rev says it maintains SOC 2 Type II, GDPR, and PCI compliance; files are protected in transit with TLS and at rest with Amazon S3 server-side AES encryption, are not publicly shared, and are not used to train external LLMs. Enterprise customers can use SSO and domain claiming, and its Security Team is on call 24/7 for security alerts and incidents.
Pricing
The Free plan costs nothing and is limited to one user, English-only transcription, 45 AI transcription and caption minutes per month, and analysis of five files at a time. It also includes a beta document editor and page:line citations for depositions. That is enough to try the workflow, but not much room for regular use or a team.
Essentials costs $29.99 a month, with 2 months free and $305.90 billed annually. It supports English and Spanish, 5,000 AI transcription and caption minutes per user per month, 10 files at once, and three users. It is the more measured upgrade for small teams that can stay within those language and file limits. Pro costs $59.99 a month, with 2 months free and $575.88 billed annually; it expands language coverage to 37+ languages including Spanglish, raises the allowance to 10,000 minutes per user per month and 50 files at once, and supports five users. That capacity suits teams with heavier or more multilingual workloads, at a higher subscription price.
Unlimited has custom pricing and includes 37+ languages including Spanglish, unlimited AI transcription and caption minutes per user per month, 500 files at once, unlimited users, SSO, and CJIS and HIPAA compliance. It is the option for organizations that need those compliance features or substantially more capacity; the smaller plans do not include them. The subscriptions cover AI minutes, while human transcription and Legal Premium Transcript have separate per-minute and per-page prices.
Platforms
Rev is available on Android, iOS, web, and API. The mobile apps cover recording, transcription, note sharing, and collaboration, while the broader workflow spans its web platform and integrations.
Who it's for
Rev is built for legal and investigative teams, including attorneys, law enforcement, and investigators, and may also suit journalists and researchers who need to organize and analyze recordings alongside other files. It is less compelling for an individual who needs only occasional transcription: the free monthly allowance is small, and the paid tiers include team capacity and broader workflows that such a user may not need.
Pros and cons
- Pro: AI and human transcription sit alongside captions, recording, and file analysis, so teams can handle several stages of conversation work in one platform.
- Pro: Rev Agent citations point back to source files, a useful link between analysis and underlying material.
- Pro: The mobile apps support recording and collaboration away from a computer.
- Con: The free plan allows only 45 AI minutes per month for one user, limiting its usefulness beyond evaluation.
- Con: Human transcription and legal transcripts are charged separately by minute and page, respectively, so those services add costs beyond plan subscriptions.
- Con: The lower paid tiers cover only English and Spanish, with 37+ languages reserved for Pro and Unlimited.
Alternatives
For legal teams comparing transcription tools, see Legal Transcription Software; for podcast work, consider Podcast Transcription Software; and for broader audio needs, browse Audio Transcription Software.
MatterScribe may suit a buyer who prefers pay-as-you-go billing: its plan charges $0.10/min, retains files for three days, requires a card on file, and includes 30 free minutes. WhisperAI Legal Transcription is a lower-priced option for light use, with 5 free minutes per month and a $14.99/month Premium plan that includes 120 minutes per month. HappyScribe Legal is another freemium alternative, with free access that includes 45 minutes per recording, a 10-minute AI transcription trial, and three AI file analyses per month.
Interpret AI is worth considering when transcription and translation credits are the priority; its Free Trial provides 100 free credits for the first month and one hour of free transcription/translation each month. Filevine may be a better fit for teams seeking a broader matter-management system, with document management, billing and payments, and optional intake, deposition, signature, and AI packages. SoniClear Transcriber 10 offers a free player for manual playback and transcription without cloud transcription time, making it a distinct option for users who do not need cloud transcription in the free tier.
StillWren offers 50 minutes per month without an account or 300 minutes with a free account, along with its full editor and exports; it may appeal to individual users prioritizing a larger free allowance. ArcaScribe is another freemium option for macOS and Windows users.
Verdict
Choose Rev if your legal or investigative work needs transcription alongside recording, collaboration, and analysis across source files. Its strongest advantage is the breadth of that workflow, with human transcription and a separate legal transcript service when automation is not the preferred route. Look elsewhere if you need only occasional, low-cost transcription: the free plan is tightly capped, and the human services carry separate per-unit charges.