On the recordRead 11 Oct 202618 facts
REP AI
Plans and prices
Enterprise
Priced on request
500K+ sessions
Read 21 Sep 2026 · hellorep.ai
AI Support Agent
$49a month
Brands looking to reduce ticket volume · Unified inbox (chat, email, social) · Human handoff with full context
Read 11 Oct 2026 · hellorep.ai
AI Sales Agent
$99a month
Brands focused on increasing CVR and AOV
Read 11 Oct 2026 · hellorep.ai
AI Concierge
$118a month
Brands that want the full agentic commerce experience · Priority onboarding & support · Klaviyo & Gorgias native integration
Read 11 Oct 2026 · hellorep.ai
On the record
- AI controls
- REP offers global, channel-specific, and scenario-specific instructions, brand tone controls, sensitive-topic blocking, conversation visibility, and answer overrides.hellorep.ai · read 11 Oct 2026
- AI bot generation
- Yeshellorep.ai · read 21 Sep 2026
- Behavioral triggers
- It monitors shopper signals such as hesitation, product comparisons, and exit risk to start contextual conversations.hellorep.ai · read 11 Oct 2026
- Channels
- The maker lists website interactions, email, Instagram and Facebook messaging, and WhatsApp as channels for REP AI.hellorep.ai · read 11 Oct 2026
- Customer support
- It automates routine questions including order tracking and returns, and can route customers to human support with conversation context.hellorep.ai · read 11 Oct 2026
- Deployment channels
- multichannelhellorep.ai · read 21 Sep 2026
- Human handoff
- Yeshellorep.ai · read 21 Sep 2026
- Integration count
- The maker advertises 25+ supported platforms and apps on its integrations page and 175+ native integrations on its product page.hellorep.ai · read 11 Oct 2026
- Integrations
- The integrations page lists Shopify, Salesforce Commerce Cloud, WooCommerce, Klaviyo, Gorgias, Zendesk, Instagram, Facebook Messenger, WhatsApp, and Slack among supported platforms and apps.hellorep.ai · read 11 Oct 2026
- Knowledge-base answers
- Yeshellorep.ai · read 21 Sep 2026
- Pricing terms
- The pricing page says customers can cancel anytime and that there is no annual commitment.hellorep.ai · read 11 Oct 2026
- Product discovery
- The AI supports natural-language product search, dynamic product narrowing, comparisons, recommendations, and checkout from chat.hellorep.ai · read 11 Oct 2026
- Security
- The product page describes its infrastructure as SOC2-ready.hellorep.ai · read 11 Oct 2026
- Setup and trial
- The maker advertises a 14-day free trial without a credit card and says its team handles the six-click setup.hellorep.ai · read 11 Oct 2026
- Target customers
- REP AI is positioned for ecommerce brands, with its about page naming Shopify, Salesforce Commerce Cloud, and WooCommerce stores.hellorep.ai · read 11 Oct 2026
- Visual flow builder
- Yeshellorep.ai · read 21 Sep 2026
- What it does
- REP AI describes itself as an ecommerce AI agent that guides shoppers, drives sales, resolves support, and takes actions across customer channels.hellorep.ai · read 11 Oct 2026
