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RefNow
London, England, UK
What it is
RefNow automates employment reference checks for hiring teams, from collecting referee details to tracking requests and preparing reports. Candidates enter referee details, and referees submit responses through a secure, mobile-friendly questionnaire. The platform tracks requests and automation attempts in real time, sends reminders, and uses algorithms to detect fraudulent references. RefNow says it works with LinkedIn and YOTI to verify reference authenticity and provide additional candidate insights. Teams can download PDF reference reports, manage users with permission groups, and request Right to Work or Basic, Standard, and Enhanced DBS checks. The maker lists more than 65 ATS and HRIS integrations and an Open API for custom integrations. One referencing credit covers up to 10 references from one candidate; bulk discounts and subscriptions are available, but no price is listed. RefNow Respond automates incoming references for former employees after candidate consent and sends a PDF report to the requester. RefNow offers web and API access. It says it is GDPR compliant and stores data in Europe.
For and against
For
- Sends automated reminders to candidates and referees.
- Supports more than 65 ATS and HRIS integrations.
- Provides downloadable PDF reference reports.
- Offers custom integrations through an Open API.
Against
- No plan price is listed.
- One credit covers references for only one candidate.
- Data is currently stored in Europe.
The verdict
RefNow combines reference collection, tracking, screening checks, and reporting for hiring workflows. Teams should review credit terms and support options when assessing fit.
Who it suits
RefNow suits hiring teams, including those in healthcare, recruitment, retail, and startups, that need to collect and manage employment references. It also offers checks for organizations that need Right to Work or DBS screening.
Plans and prices
Free account
Five reference requests included for a new account
Read 15 Oct 2026 · g2.com
Paid version
Free version and free trial also offered
Read 15 Oct 2026 · softwareadvice.ie
Digital ID/DBS Checks
Right-to-work verification · basic/enhanced DBS checks · reminders · downloadable PDF
Read 15 Oct 2026 · refnow.com
RefNow Reference
Automated references · reminders · question profiles · fraud detection
Read 15 Oct 2026 · refnow.com
RefNow Respond
Automated references · CSV upload · self-service requests · customizable PDF reports
Read 15 Oct 2026 · refnow.com
On the record
- Audit trail
- Reference activity records text, email and phone-call attempts in one centralised delivery log.refnow.com · read 15 Oct 2026
- Automated reference collection
- The platform sends automated email, SMS and phone reminders to candidates and referees and tracks responses.refnow.com · read 15 Oct 2026
- Branding
- A paid custom-branding add-on supports custom text, logos, colours, email styling and PDF styling.refnow.com · read 15 Oct 2026
- Company
- RefNow Ltd lists its head office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ; the opened maker pages do not state a founding year.refnow.com · read 5 Oct 2026
- Company headquarters
- RefNow lists its head office at 71–75 Shelton Street, Covent Garden, London, England, WC2H 9JQ.refnow.com · read 15 Oct 2026
- Company legal name
- The company identifies itself as RefNow Ltd, company number 12118557.refnow.com · read 15 Oct 2026
- Credit limit
- One referencing credit allows collection of up to 10 references from a single candidate.refnow.com · read 5 Oct 2026
- Custom questions
- Question profiles allow configurable reference questionnaires, and advanced setup is estimated at 30–60 minutes.refnow.com · read 15 Oct 2026
- Data location
- The privacy policy says customer data is currently stored in Europe, with safeguards for overseas processing.refnow.com · read 15 Oct 2026
- DBS checks
- Digital ID/DBS functionality includes Basic, Standard and Enhanced DBS checks with downloadable PDF results.refnow.com · read 15 Oct 2026
- Documentation depth
- The Help Centre contains workflow guides, Yoti identity-verification steps, browser troubleshooting and input-format articles.support.refnow.com · read 15 Oct 2026
- Ex-employee references
- RefNow Inbound/Respond automates consent-based incoming reference requests for former employees and generates reports.softwareadvice.ie · read 15 Oct 2026
- Founded and size
- LinkedIn lists RefNow as privately held, founded in 2019, headquartered in London and employing 2–10 people.uk.linkedin.com · read 15 Oct 2026
- Fraud detection
- RefNow uses multiple data points and warning techniques to help detect fraudulent references.refnow.com · read 15 Oct 2026
- Integration examples
- Listed integrations include Greenhouse, Workable, Workday, Oracle HCM, SAP SuccessFactors, BambooHR, ADP Workforce Now, Okta and UKG Pro.refnow.com · read 15 Oct 2026
- Integrations
- The maker lists more than 65 ATS and HRIS integrations and offers an Open API for custom integrations.refnow.com · read 5 Oct 2026
- Integrations count
- RefNow advertises more than 65 ATS and HRIS integrations.refnow.com · read 15 Oct 2026
- Intended customers
- RefNow describes its customers as including healthcare providers, recruitment agencies, retailers, and startups.refnow.com · read 5 Oct 2026
