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Puzzle
Plans and prices
Starter
1 seat · 25 lifetime AI credits · 85–90% automatic categorization · unlimited connections
Read 21 Oct 2026 · puzzle.io
Core
5 seats · 25 lifetime AI credits · cash, burn, runway and margin insights · advanced reporting
Read 21 Oct 2026 · puzzle.io
Complete
unlimited seats · 100 AI credits/month · AI reconciliations · revenue recognition
Read 21 Oct 2026 · puzzle.io
Migration add-on
QuickBooks, Xero or other system migration
Read 21 Oct 2026 · puzzle.io
Expert Reviewed service
monthly book close · transaction corrections · bank and card reconciliation checks · up to three bookkeeping questions/month
Read 21 Oct 2026 · puzzle.io
Catch-up bookkeeping add-on
review, cleanup and closing of unfinished months
Read 21 Oct 2026 · puzzle.io
Scale
unlimited seats · 300 AI credits/month · subledgers · no transaction or integration limits
Read 21 Oct 2026 · puzzle.io
R&D Study
Available with an active Puzzle subscription
Read 4 Oct 2026 · puzzle.io
Migration
Available with an active Puzzle subscription · migration from QuickBooks, Xero, or another system
Read 4 Oct 2026 · puzzle.io
On the record
- Accounting views
- Puzzle supports cash and accrual accounting from the same underlying ledger.puzzle.io · read 4 Oct 2026
- AI Chat
- AI Chat answers questions about a company’s actual books in plain English, including cash and runway questions.puzzle.io · read 21 Oct 2026
- AI Close
- AI Close helps accounting firms run a structured month-end close while humans review the proposed work.puzzle.io · read 21 Oct 2026
- AI Cowork
- AI Cowork prepares routine work such as invoice matching, subscription discovery and missing-receipt follow-up for user approval.puzzle.io · read 21 Oct 2026
- AI workflows
- Puzzle Chat answers business questions in plain English, while Cowork handles tasks such as matching invoices to payments and finding subscriptions for user review.puzzle.io · read 4 Oct 2026
- API and MCP
- Customers can self-serve an MCP connection for Claude, ChatGPT and other compatible clients through app.puzzle.io/mcp.help.puzzle.io · read 21 Oct 2026
- Automation
- Puzzle says AI agents can categorize transactions, reconcile accounts, and flag exceptions, with actions reviewable and editable before financial statements are finalized.puzzle.io · read 4 Oct 2026
- Bank coverage
- Plaid connections provide access to thousands of US banks and cards, while native connections include Mercury, Brex, Ramp and Meow.help.puzzle.io · read 21 Oct 2026
- Cash and accrual accounting
- Puzzle produces cash and accrual views from the same books and supports automated revenue recognition, accruals and prepaids.puzzle.io · read 21 Oct 2026
- Close-time guarantee
- Puzzle offers a subscription-fee refund if eligible customers do not achieve at least a 50% reduction in month-end close time by their second close, subject to conditions.puzzle.io · read 21 Oct 2026
- Company facts
- LinkedIn lists Puzzle as privately held, remote-first, founded in 2019, with 51–200 employees.linkedin.com · read 21 Oct 2026
- Company identity
- Puzzle’s privacy policy identifies the legal company as Puzzle Financial Inc.puzzle.io · read 21 Oct 2026
- Company leadership
- Puzzle identifies Sasha Orloff as cofounder and CEO and John Cwikla as cofounder and CTO.puzzle.io · read 4 Oct 2026
- Documentation and support
- The help center includes a page-by-page walkthrough covering inbox, dashboard, close checklist, accounting, transactions and integrations.help.puzzle.io · read 21 Oct 2026
- Financial reporting
- Puzzle provides auto-drafted financial statements, a general ledger, chart-of-accounts controls, period locking and downloadable reports.help.puzzle.io · read 21 Oct 2026
- Funding
- General Catalyst announced a $15 million Series A for Puzzle in February 2023 and said total funding then reached $20 million.generalcatalyst.com · read 21 Oct 2026
- Integration cadence
- Puzzle says partner integrations generally synchronize overnight once per day, with manual synchronization available for direct integrations.help.puzzle.io · read 21 Oct 2026
- Integrations
- Supported connections include Stripe, Mercury, Brex, Ramp, Gusto, Rippling, Deel, Central, Bill.com, Plaid and Joiin.help.puzzle.io · read 21 Oct 2026