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Protractor
What it is
Protractor is shop management software for aftermarket repair businesses, including single- and multi-location shops. It brings together scheduling, inspections, estimates, invoicing, inventory, and parts and core returns. Digital vehicle inspections capture vehicle-condition information intended to help technicians work faster and service advisors get more work approved. Accounting tools cover a general ledger, receivables, payables, tax tracking, and banking integration. Custom dashboards and reports show sales, technician efficiency, deferred work, profitability, and other shop measures. Parts tools include catalog lookups, vendor integrations, warranty handling, core tracking, and return management. Customer communication features include Text-To-Pay, built-in email, and online booking available 24/7. Plans are listed for Android, iOS, web, and Windows. The stated starting price for shop-management software is $399/mo. Core is $399 per month, with an annual option at $359/mo billed annually; other listed plans include Performance at $599 per month, Prestige at $1,099 per month, and Elite at $1,299 per month. Integrated payment transaction fees apply, and integrated signature and consumer financing are available only to shops in the United States.
For and against
For
- Handles scheduling, estimates, and invoicing
- Includes accounting and banking integration
- Tracks parts, warranties, and returns
- Offers 24/7 online booking
- Available on Android, iOS, web, and Windows
Against
- No free plan is listed
- Starting price is $399 per month
- Integrated payment transaction fees apply
- Signature and financing limited to U.S. shops
The verdict
Protractor combines core shop workflows with accounting, parts management, reporting, and customer communication. Shops should account for its $399-per-month starting price and the stated limits on payment features.
Who it suits
Protractor suits aftermarket repair shops that need tools for shop operations, accounting, inventory, and customer communication. It supports both single-location and multi-location businesses.
Plans and prices
CRM + Online Service Scheduler
Customer communication · Service reminders and follow-ups · Targeted retention offers · Integrated online scheduling
Read 30 Sep 2026 · protractorsoftware.com
Core
Integrated accounting · Epicor Parts & Labor Guides · Parts inventory · Linear parts and labor matrices
Read 30 Sep 2026 · protractorsoftware.com
Performance
Core features · Advanced digital vehicle inspections from AutoServe1 · Upgraded VIN scanner · Custom inspection checklist
Read 30 Sep 2026 · protractorsoftware.com
Prestige
Core features · Digital marketing suite · Website · Marketing ROI dashboard
Read 30 Sep 2026 · protractorsoftware.com
Elite
Shop management · Advanced digital inspections · Digital marketing suite · Upgraded VIN scanner
Read 30 Sep 2026 · protractorsoftware.com
On the record
- Accounting
- Accounting features include an integrated general ledger, receivables, payables, tax tracking, and banking integration.protractorsoftware.com · read 30 Sep 2026
- Customer communication
- Customer tools include Text-To-Pay, built-in email, and 24/7 online booking.protractorsoftware.com · read 30 Sep 2026
- Digital inspections
- Digital vehicle inspections provide vehicle-condition information to help technicians work faster and service advisors get more work approved.protractorsoftware.com · read 30 Sep 2026
- Integrations
- The pricing page lists Epicor Parts & Labor Guides and AutoServe1 digital vehicle inspections in package features, and identifies Autoshop Solutions for digital marketing solutions.protractorsoftware.com · read 30 Sep 2026
- Operations
- The software handles scheduling, inspections, estimates, invoicing, inventory, and parts and core returns.protractorsoftware.com · read 30 Sep 2026
- Parts and inventory
- Parts and inventory tools include catalog lookups, vendor integrations, warranty handling, core tracking, and return management.protractorsoftware.com · read 30 Sep 2026
- Payment availability
- Protractor Payments integrated signature and consumer financing are currently available only to shops in the United States.protractorsoftware.com · read 30 Sep 2026
- Payment security
- The maker says its integrated payments are PCI compliant; transaction fees apply to integrated payments.protractorsoftware.com · read 30 Sep 2026
- Pricing limits
- The pricing page says its prices apply to new customers or upgrades only, and Google Ads enablement excludes management fees and advertising budget.protractorsoftware.com · read 30 Sep 2026
- Privacy
- The privacy notice says it applies to personal information collected through the website and that the company makes commercially reasonable efforts to protect it against loss and unauthorized access.protractorsoftware.com · read 30 Sep 2026
- Purpose
- Protractor is all-in-one shop management software for aftermarket repair shops, including single and multi-location businesses.protractorsoftware.com · read 30 Sep 2026
- Reporting
- Customizable dashboards and reports show sales, technician efficiency, deferred work, profitability, and other shop metrics.protractorsoftware.com · read 30 Sep 2026
- Support and training
- Support includes live chat, FAQs, troubleshooting guides, and in-product access to support by email, phone, or Zoom; training resources include classes and on-demand videos.protractorsoftware.com · read 30 Sep 2026
