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Prisma Access

Prisma Access · Santa Clara, California, United States · founded 2005

What it is

Prisma Access is a cloud-delivered security service for protecting users, applications, devices, and data across remote, branch, and other locations. It provides least-privileged access to applications and is designed to reduce reliance on traditional VPNs. Its Secure Web Gateway protects against web threats, while CASB functions offer SaaS visibility, inline and API-based controls, and policies for sensitive data. Firewall as a Service adds threat prevention, application control, and Zero Trust policies. Prisma Agent connects users to organizational networks, SaaS applications, and the internet, extending security policies to their devices. It supports Windows, macOS, Linux, iOS, and Android, with requirements that vary by platform. Administrators manage the service through Panorama or Strata Cloud Manager; they must choose an interface before setup, and that choice cannot be changed afterward. Prisma Access supports several authentication services and offers APIs to monitor deployment health and performance. The paid service has no free plan, and pricing is available on request.

For and against

For

  • Supports Android, iOS, Linux, macOS, and Windows.
  • Includes web, SaaS, and network security controls.
  • Offers APIs for deployment health and performance monitoring.
  • Supports multiple authentication services.

Against

  • No free plan is available.
  • Pricing is available on request.
  • Management interface cannot be changed after setup.

The verdict

Prisma Access combines remote access with web, SaaS, and network security features. Organizations should choose its management interface before setup and contact Palo Alto Networks for pricing.

Who it suits

Prisma Access suits organizations seeking security controls for remote and branch users, applications, and devices. It may also fit teams that need web, SaaS, and network security alongside application access controls.

Plans and prices

Prisma Access

Priced on request

Secure Web Gateway · ZTNA · Enterprise

Every plan, in full

On the record

Agent platforms
Prisma Agent supports Windows, macOS, Linux, iOS and Android, with operating-system and version requirements that vary by platform.docs.paloaltonetworks.com · read 4 Oct 2026
API automation
Panorama XML APIs can automate configuration, operational queries, reporting and job-status checks through browser, curl or CLI workflows.docs.paloaltonetworks.com · read 21 Oct 2026
APIs
Prisma Access Insights APIs can fetch data and monitor deployment health and performance.paloaltonetworks.com · read 4 Oct 2026
Authentication integrations
Supported authentication services include Cloud Identity Engine, SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA and local database authentication.docs.paloaltonetworks.com · read 4 Oct 2026
Availability SLA
The product page advertises a 99.999% uptime service-level agreement.paloaltonetworks.com · read 21 Oct 2026
CASB
CASB features provide SaaS visibility, posture management, inline and API controls, and contextual data policies.paloaltonetworks.com · read 21 Oct 2026
Company
Palo Alto Networks lists its corporate headquarters at 3000 Tannery Way, Santa Clara, California, and says it was incorporated in 2005.investors.paloaltonetworks.com · read 4 Oct 2026
Company founded
Palo Alto Networks was founded in 2005.www2.paloaltonetworks.com · read 21 Oct 2026
Company headquarters
The corporate headquarters is at 3000 Tannery Way, Santa Clara, California.paloaltonetworks.com · read 21 Oct 2026
Company legal name
The maker is legally named Palo Alto Networks, Inc.crunchbase.com · read 21 Oct 2026
Company size
Palo Alto Networks reports more than 16,000 employees and more than 70,000 customers globally.paloaltonetworks.com · read 21 Oct 2026
Compatibility limitation
The compatibility matrix says AirWatch MDM HIP service integration is unsupported, although iOS and Android GlobalProtect MDM integration can enforce HIP policies.docs.paloaltonetworks.com · read 21 Oct 2026
Documentation depth
The documentation site includes release notes, activation, administration, integrations, incidents, alerts, translated guides and version-specific material from 3.2 through 6.2.docs.paloaltonetworks.com · read 21 Oct 2026
Firewall as a service
The cloud-native firewall service applies threat prevention, application control and Zero Trust policies across networks.paloaltonetworks.com · read 21 Oct 2026
Funding and ownership
Crunchbase lists Palo Alto Networks as a public company with seven investors, including Northgate Capital and Icon Ventures.crunchbase.com · read 21 Oct 2026
Integrations
Documented companion services include Strata Cloud Manager, Strata Logging Service, Cloud Identity Engine, Panorama, Prisma SD-WAN, SaaS Security, Remote Browser Isolation and ZTNA Connector.docs.paloaltonetworks.com · read 21 Oct 2026
Licensing
Prisma Access deployment with Prisma Agent requires a Mobile User subscription, and Palo Alto Networks says an account representative must activate the agent feature.docs.paloaltonetworks.com · read 4 Oct 2026
Limit: Android client complaints
Google Play reviewers report failed connection attempts, hangs, forced closes, persistent background operation and unreliable behavior in the GlobalProtect Android app.play.google.com · read 21 Oct 2026

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