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Symantec IT Management Suite
What it is
Symantec IT Management Suite manages, patches, and remediates application and operating-system configurations on desktops, laptops, and servers. The suite combines Asset Management Suite, Client Management Suite, and Server Management Suite, which can be licensed together or separately. It supports automated patch management, on-demand assessments, Patch Now actions, and CVE-based reporting. Deployment tools include operating-system deployment, bare-metal provisioning, hardware-independent imaging, and software distribution. CMDB-backed discovery and inventory can track hardware, software, virtual assets, contracts, warranties, and license usage. Cloud-Enabled Management collects inventory and delivers patching and software updates to Windows and Mac devices outside the corporate network without a VPN. A self-service portal lets users request approved applications without opening support tickets. Support includes Microsoft, Red Hat, CentOS, SUSE, Windows, and Mac updates. Data Connector provides REST API exchange in ITMS 8.8.1 and later. Broadcom states that ITMS 8.7.x and 8.8.x require Microsoft SQL Server and do not support Oracle, MySQL, PostgreSQL, or other non-Microsoft databases.
For and against
For
- Automated and on-demand patch management
- CVE-based reporting
- Bare-metal and hardware-independent deployment
- CMDB-backed asset discovery
- Self-service application portal
Against
- Pricing is available only on request
- ITMS 8.7.x and 8.8.x require Microsoft SQL Server
- Oracle, MySQL, and PostgreSQL are unsupported
- Suite components may require separate licensing
The verdict
Symantec IT Management Suite combines endpoint, server, patch, deployment, inventory, and self-service functions. Confirm database requirements, licensing choices, and pricing with Broadcom or a partner.
Who it suits
It is aimed at IT teams managing endpoint and server deployment, patching, assets, and policies across complex environments. Organizations needing Windows, macOS, and Linux support can review its listed controls.
Plans and prices
Symantec IT Management Suite
endpoint-count pricing · annual or multi-year licensing · modules may vary
Read 21 Oct 2026 · gartner.com
On the record
- Acquisition
- Broadcom completed its $10.7 billion acquisition of Symantec's Enterprise Security business on November 4, 2019, creating the Symantec Enterprise division of Broadcom.investors.broadcom.com · read 21 Oct 2026
- Agent platforms
- The documented 8.1 matrix lists Windows, Mac OS X, Red Hat Enterprise Linux and SUSE Linux agents.docs.broadcom.com · read 21 Oct 2026
- API and SDK
- The Symantec ASDK exposes web-service SOAP and REST interfaces plus COM and Windows command-line access; REST documentation is available through the on-premises Swagger endpoint from ITMS 8.8.knowledge.broadcom.com · read 21 Oct 2026
- Asset tracking
- CMDB-backed discovery and inventory can track hardware, software, virtual assets, contracts, warranties, and license usage.broadcom.com · read 11 Oct 2026
- Asset visibility
- CMDB-backed discovery and inventory tracks hardware, software, virtual assets, contracts, warranties and license usage.broadcom.com · read 21 Oct 2026
- Automation
- Predefined workflows and policy-based actions automate inventory collection, patching and software delivery.broadcom.com · read 21 Oct 2026
- Company identity
- Broadcom Inc. is a public semiconductor and infrastructure-software company with 10,001+ employees; Gartner lists its founding year as 1960 and headquarters as San Jose.gartner.com · read 21 Oct 2026
- Current headquarters listing
- Broadcom's LinkedIn company profile lists Palo Alto, California as headquarters and 10,001+ employees.linkedin.com · read 21 Oct 2026
- Database requirement
- Broadcom states that ITMS 8.7.x and 8.8.x support Microsoft SQL Server as the database platform and do not support Oracle, MySQL, PostgreSQL, or other non-Microsoft databases.knowledge.broadcom.com · read 11 Oct 2026
- Deployment
- OS deployment supports bare-metal provisioning and hardware-independent imaging for desktops, laptops and servers.broadcom.com · read 21 Oct 2026
- Documentation depth
- Broadcom publishes planning, installation and upgrade, administration, platform-support, deployment, inventory, patch, real-time management, software-management and software-portal guides.docs.broadcom.com · read 21 Oct 2026
- Download and support
- ITMS 8.8 downloads are provided through Broadcom Support Download Center, with documentation, technical support and community forums linked from the product page.community.broadcom.com · read 21 Oct 2026
- Integrated products
- ITMS contains Asset Management Suite, Client Management Suite and Server Management Suite, which can be licensed together or individually.broadcom.com · read 21 Oct 2026
- Integrations
- In ITMS 8.8.1 and later, Data Connector supports direct REST API communication for exchanging data with external platforms.knowledge.broadcom.com · read 11 Oct 2026
- Lifecycle management
- The suite combines deployment, patching, configuration control and decommissioning workflows.broadcom.com · read 21 Oct 2026
- Limit: remote control and modern apps
- G2 reviewers report remote-control problems and time-consuming updates; TrustRadius reviewers note weaker compatibility with newer cloud-based software and limited BYOD maturity.g2.com · read 21 Oct 2026
- Limit: reporting and interface
- G2 and Gartner reviewers say reporting or analytics need improvement and that parts of the interface and underlying technology feel dated.g2.com · read 21 Oct 2026
- Limit: support and licensing
- TrustRadius reviewers call licensing difficult, while Gartner feedback reports reduced support for some non-strategic customers after the acquisition.trustradius.com · read 21 Oct 2026
