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Pluss Communities
What it is
Pluss Communities brings news, events, maintenance, bookings and other activities into a platform for seniors living. It is presented for retirement living, land lease communities, residential aged care and enterprise operators. Every operator gets the full platform, with payments, community news, maintenance requests, digital displays, surveys, analytics, family access, messaging, a marketplace and AI content drafting. Operators can customise branding and choose features and views for different user types. News can use rich media, audience tags, scheduled posts, notifications, attachments and multiple channels. Event tools support bookings, payments, attendee management, reminders and calendar downloads for Google, Outlook and iCal. Residents can submit maintenance descriptions and photos, communicate with staff, and follow requests through completion. The service is available on Android, iOS and the web. Pluss says it achieved ISO 27001:2022 certification; stored data is encrypted at rest, transmission uses TLS 1.2 or higher, and customer data and backups are hosted in Australia. Pricing is by monthly or annual community fee, based on resident count, with a quote required.
For and against
For
- Full platform is included for every operator.
- Operators can customise branding and user views.
- Residents can track maintenance requests through completion.
- Events can be downloaded to Google, Outlook and iCal calendars.
- Customer data and backups are hosted in Australia.
Against
- Pricing requires a quote.
- Apple Pay and Google Pay are listed as coming soon.
- Pricing is based on residents per community.
The verdict
Pluss Communities combines resident communication, events, payments and maintenance tools in one service, with branding and view options for operators. Operators should request a quote and note that Apple Pay and Google Pay are not yet available.
Who it suits
It is aimed at operators in retirement living, land lease communities, residential aged care and enterprise settings. Residents may use it for community updates, events, bookings, payments and maintenance requests.
Plans and prices
Full Pluss platform
Price based on residents per community · full platform included · Enterprise HQ available as an add-on
Read 7 Oct 2026 · plusscommunities.com
On the record
- App customisation
- The retirement living page says operators can customise branding and select features and different views for different user types.plusscommunities.com · read 7 Oct 2026
- Backups
- The security page states the database has 35-day point-in-time recovery and backups are retained for a minimum of 365 days.plusscommunities.com · read 7 Oct 2026
- Communication
- The features page says community news can include rich media, audience tags, scheduled posts, notifications, attachments and multiple news channels.plusscommunities.com · read 7 Oct 2026
- Company details
- The site identifies the company as Pluss Communities PTY LTD; the pages opened did not state its headquarters or founding year.plusscommunities.com · read 7 Oct 2026
- Data protection
- The security page says stored data is encrypted at rest, transmission uses TLS 1.2 or higher, and customer data including backups is hosted exclusively in Australia.plusscommunities.com · read 7 Oct 2026
- Events and calendars
- The events feature supports bookings and payments, attendee management, reminders, and calendar downloads for Google, Outlook and iCal.plusscommunities.com · read 7 Oct 2026
- Included features
- The pricing page says every operator gets the full platform, listing payments, community news, maintenance requests, digital displays, surveys, analytics, events, family access, messaging, marketplace and AI content drafting among its features.plusscommunities.com · read 7 Oct 2026
- Integrations
- The events feature can export event details to Google, Outlook and iCal calendars, and the care circles feature says communication logs can be exported to a clinical system with an integration.plusscommunities.com · read 7 Oct 2026
- Maintenance
- Residents can submit maintenance requests with descriptions and photos, communicate with staff, and track request progress through completion.plusscommunities.com · read 7 Oct 2026
- Payments
- The services feature page says users can pay by credit or debit card and mentions Apple Pay and Google Pay as coming soon.plusscommunities.com · read 7 Oct 2026
- Pricing model
- Pricing is per community and based in part on the number of residents; the maker says it has no published price list and offers custom quotes.plusscommunities.com · read 7 Oct 2026
- Purpose
- Pluss describes its product as an all-in-one community platform for seniors living, bringing together news, events, maintenance, bookings and other community activities.plusscommunities.com · read 7 Oct 2026
- Security certification
- The security page states Pluss Communities achieved ISO 27001:2022 as assessed by independent certified auditors.plusscommunities.com · read 7 Oct 2026
- Support and onboarding
- The contact page directs customers to [email protected], and the about page describes onboarding resources and customer training.plusscommunities.com · read 7 Oct 2026
- Target sectors
- The site presents solutions for retirement living, land lease communities, residential aged care and enterprise operators.plusscommunities.com · read 7 Oct 2026
