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- Pleasepoint DM
On the recordRead 10 Oct 202622 facts
Pleasepoint DM
Barcelona, Spain
On the record
- AI agents
- Its agents can assist with shopping, customer service, orders and issues using customer profiles and recommendations.pleasepoint.com · read 10 Oct 2026
- Buying limitation
- Pleasepoint says the platform is not self-service and that someone on its team remains accountable for the result.pleasepoint.com · read 10 Oct 2026
- Commitment
- The page says customers can start with one use case, are billed monthly, and can cancel with 30 days’ notice.pleasepoint-web.svc-pre.pleasepoint.com · read 9 Oct 2026
- Continuous learning
- The maker says its models improve with each customer interaction.pleasepoint-web.svc-pre.pleasepoint.com · read 9 Oct 2026
- Customer profiles
- The platform combines data from ERP, CRM, ecommerce and documents into a single profile for each customer.pleasepoint.com · read 10 Oct 2026
- Data formats and APIs
- The page lists sFTP, CSV, XLS, JSON and XML inputs, plus REST, GraphQL and webhooks.pleasepoint-web.svc-pre.pleasepoint.com · read 9 Oct 2026
- Data migration
- The platform reads from existing systems and writes back to them, and the company says customers do not need to migrate data or change tools.pleasepoint.com · read 10 Oct 2026
- Hosting
- The maker describes a self-hosted option that keeps data on-premises and a cloud version with region selection for the US, EU and APAC.pleasepoint-web.svc-pre.pleasepoint.com · read 9 Oct 2026
- Integration methods
- PrestaShop and Shopify use native modules; other integrations use a REST API and JavaScript SDK, with stated response times under 100 ms.pleasepoint.com · read 10 Oct 2026
- Integrations
- Listed integrations include PrestaShop, Shopify, VTEX, Magento, WooCommerce, Salesforce, HubSpot, Brevo, Mailchimp, Klaviyo, Sendy, ActiveCampaign, Microsoft Dynamics 365 and Zoho.pleasepoint.com · read 10 Oct 2026
- Intended users
- The platform is presented for companies using CRM, ecommerce and customer communication systems that want to predict behavior and personalize customer interactions.pleasepoint.com · read 10 Oct 2026
- Model ownership
- Pleasepoint says its predictive models and recommendation networks are its own and trained on customer data, while generative tasks use models available on the market.pleasepoint.com · read 10 Oct 2026
- Predictive models
- Its models learn from customer history, recalculate automatically and write predictions back to customer records.pleasepoint.com · read 10 Oct 2026
- Pricing model
- The maker says cloud pricing is based on predictions per month and data volume, while self-hosted pricing is an annual license by company size; it gives no price amount on this page.pleasepoint-web.svc-pre.pleasepoint.com · read 9 Oct 2026
- Privacy
- The company privacy policy says website personal data is processed under GDPR and Spanish data protection law, and that hosting provider servers are located in the EU.pleasepoint.com · read 10 Oct 2026
- Promotions
- The platform segments customers by purchase cycle and behavior to tailor promotions and avoid discounting customers expected to buy anyway.pleasepoint.com · read 10 Oct 2026
- Purpose
- Pleasepoint DM predicts customer lifetime value, churn risk, purchase timing, next purchases and pricing to support customer decisions.pleasepoint.com · read 10 Oct 2026
- Recommendations
- Recommendation networks use purchasing behavior to personalize products and rankings in stores, apps, newsletters and automated messages.pleasepoint.com · read 10 Oct 2026
