On the recordRead 11 Oct 202615 facts
PetsApp
Minnesota, United States
Plans and prices
PetsApp
$220a month
Number of practices and vets determines pricing · Digital payments: 2.9% + 30c per transaction
Read 11 Oct 2026 · petsapp.com
On the record
- AI assistant
- CoPilot is an AI assistant for veterinary practices with conversation guidance and symptom-based triage recommendations.petsapp.com · read 11 Oct 2026
- API
- PetsApp offers API access and documentation to technology partners.petsapp.com · read 11 Oct 2026
- Appointment booking
- Its booking widget lets clients schedule appointments online 24/7 and sends confirmations and reminders.petsapp.com · read 11 Oct 2026
- Client messaging
- The product supports two-way SMS and app messaging, WhatsApp, and targeted SMS campaigns.petsapp.com · read 11 Oct 2026
- Integrations
- PetsApp says pet and client information, reminders, and appointments automatically sync with practice management systems, and lists Advantage+, AltaPoint, AVImark, DVM Manager, ezvetpro, Impromed, IntraVet, Merlin, Teleos, RxWorks, Robovet, and VIA.search.petsapp.com · read 11 Oct 2026
- Intended customers
- PetsApp describes its platform as serving veterinary practices and veterinary professionals.petsapp.com · read 11 Oct 2026
- Mobile app
- The PetsApp app is listed as free on Apple’s App Store and is available for iPhone; the product site also links to Google Play.apps.apple.com · read 11 Oct 2026
- Payments
- PetsApp supports in-app payments and payment request links by SMS or email; the official product page lists a 2.9% + 30c per-transaction fee.search.petsapp.com · read 11 Oct 2026
- Regional feature limit
- PetsApp’s home delivery feature is marked UK only.petsapp.com · read 11 Oct 2026
- Scribe
- Scribe generates consultation notes with voice-to-text transcription and structured medical record formatting.petsapp.com · read 11 Oct 2026
- Security and privacy
- PetsApp says it complies with the Data Protection Act 2018 and UK GDPR, uses technical and organizational safeguards, and stores data on AWS in the EEA; it says appointment-related data is retained for seven years.search.petsapp.com · read 11 Oct 2026
- Support and onboarding
- PetsApp says it can set up an account and train the team within one week, with its team available when needed; it also links to a help center and support contact.search.petsapp.com · read 11 Oct 2026
- What it does
- PetsApp combines veterinary client communication and practice tools, including chat, appointment booking, reminders, payments, video calls, and wellness and loyalty plans.petsapp.com · read 11 Oct 2026
