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Perceny

What it is

Perceny combines salon booking, checkout, payroll, and marketing with Percy, an AI receptionist. Percy can answer texts, phone calls, and web chat, book or change appointments, and pass selected questions to staff. Booking options include online scheduling, deposits, and a waitlist; payments can be taken in person or online, including through Tap to Pay. Team tools cover employees, commissions, tips, time clocks, and permissions. The platform lists 65 ready-made marketing workflows for tasks such as win-backs, missed-call follow-ups, and review requests, plus 48 built-in reports with PDF and CSV export. Integrations include Reserve with Google, two-way Google Calendar sync, Google reviews, Google Tag, and Meta Pixel. Perceny also offers MCP connections for compatible tools, scoped API tokens, and outbound webhooks. It supports a range of payment services and hardware, including Stripe Terminal readers and Star Micronics receipt printers. Perceny is available on iOS and the web, and is presented for salons, barbershops, independent stylists, and multi-location businesses. Plans are billed per location: Entry is $99.99 a month, Business is $109.99 a month, and Elite is $399.99 a month.

For and against

For

  • Percy handles booking requests across texts, calls, and web chat.
  • Booking includes deposits and a waitlist.
  • Team tools include commissions, tips, and time clocks.
  • Reports offer PDF and CSV export.
  • Free onboarding and data import are advertised.

Against

  • Entry costs $99.99 per location per month.
  • Entry excludes the personalized booking website and performance insights.
  • Entry excludes real-time reports and business notifications.

The verdict

Perceny combines appointment handling, payments, team management, marketing, and an AI receptionist for beauty businesses. The Entry plan starts at $99.99 per location per month; the personalized booking website and several real-time tools are listed for higher tiers.

Who it suits

Perceny is aimed at salons, barbershops, independent stylists, and businesses with multiple locations. It may suit teams seeking appointment management alongside checkout, staff tools, and marketing workflows.

Plans and prices

Entry

$99.99a month

In-person and online payments · employee and commission management · appointment system

Business

$109.99a month

Everything from Entry · personalized booking website · performance insights and reports · real-time notifications

Elite

$399.99a month

Everything from Entry and Business · Google Ads management · GPS-supported attendance · priority support

Every plan, in full

On the record

AI and developer access
Perceny offers MCP connections for Claude, ChatGPT, and other compatible tools, plus scoped API tokens and outbound webhooks.perceny.com · read 4 Oct 2026
AI receptionist
Percy can answer texts, phone calls, and web chat, book or change appointments, and hand selected questions to staff.perceny.com · read 4 Oct 2026
Booking and payments
The platform offers online booking, deposits, a waitlist, in-person and online payments, and Tap to Pay.perceny.com · read 4 Oct 2026
Integrations
Listed integrations include Reserve with Google, two-way Google Calendar sync, Google reviews, Google Tag, and Meta Pixel.perceny.com · read 4 Oct 2026
Intended customers
Perceny presents its software for salons, barbershops, independent stylists, and businesses with multiple locations.perceny.com · read 4 Oct 2026
Marketing
The homepage says Perceny includes 65 ready-made marketing workflows for tasks such as win-backs, missed-call follow-ups, and review requests.perceny.com · read 4 Oct 2026
Notable plan limits
The Entry plan excludes the personalized online booking website, performance insights, real-time reports, and real-time business notifications shown as included in Business and Elite.perceny.com · read 4 Oct 2026
Payments and hardware
Supported options include Apple Pay, Cash App, Zelle, PayPal, Venmo, Klarna, Affirm, Afterpay, Stripe Terminal readers, and Star Micronics receipt printers.perceny.com · read 4 Oct 2026
Product
Perceny combines salon booking, checkout, payroll, and marketing with an AI receptionist.perceny.com · read 4 Oct 2026
Reporting
The About page says Perceny includes 48 built-in reports with PDF and CSV export.perceny.com · read 4 Oct 2026
Security and privacy
Perceny's privacy policy describes website data collection and states that users can request access, correction, deletion, restriction, objection, and portability of personal data.app.perceny.com · read 4 Oct 2026
Support and migration
Perceny advertises support seven days a week, free onboarding and data import, and free migration of clients, services, and history.perceny.com · read 4 Oct 2026
Team management
Perceny manages employees, commissions, tips, time clocks, and permissions.perceny.com · read 4 Oct 2026

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