Flipdish

Flipdish is a restaurant management platform for restaurants and takeaways, combining online ordering, point of sale, and operational tools. Customers can order through branded websites and mobile apps, QR-code ordering, or self-service kiosks. Its POS handles dine-in, collection, take-out, and delivery orders, with centralized menu and order management. Operations features include a kitchen display, delivery-driver tracking, task management, appliance checks, incident reporting, and expiry, nutrition, and allergy labels. Flipdish also offers integrated card payments, loyalty tools, customizable reports, and multi-location reporting. Restaurant-branded iOS and Android apps include one-click reorder, push notifications, loyalty, and order-status updates. Listed integrations include POS, payment, delivery, and business tools; the open API can connect business systems with online ordering. Plans are priced per site: Website is $149 a month, Website & Mobile App is $249 a month, and Self-Service Kiosk is $99 a month. Kiosk hardware costs extra.

Flipdish brings ordering, POS, payments, and restaurant operations together, with options for branded apps and kiosks. Listed monthly prices range from $99 per site for Self-Service Kiosk to $249 per site for Website & Mobile App; kiosk hardware costs extra.

Flipdish suits independent restaurants, franchises, and chains that need ordering channels and POS tools. Its centralized menus and reporting may suit businesses managing multiple locations.

Overview

Flipdish combines restaurant ordering, point of sale, payments and operating tools for restaurants and takeaways. It best suits businesses that want branded ordering alongside in-house operations, especially chains coordinating menus and reporting across sites. Its breadth is useful, but per-site subscriptions and extra kiosk hardware make it a substantial commitment for a restaurant that only needs a basic ordering channel.

Key features

Ordering and branded channels

Customers can order through a branded website or mobile app, QR-code order and pay, or a self-service kiosk. The branded iOS and Android apps add one-click reorder, loyalty, push notifications and order-status updates, giving restaurants tools to encourage repeat orders under their own brand. The Website plan omits a branded app, so businesses that need one have to step up to Website & Mobile App.

POS and operations

The POS brings dine-in, collection, take-out and delivery orders together, while also managing menus, inventory, staff rotas and delivery dispatch. Kitchen display, driver tracking, appliance checks, task management, incident reporting, and expiry, nutrition and allergy labels extend the system into day-to-day operations. That range can consolidate work for a restaurant with varied service needs; it is more than a simple web-ordering tool.

Payments, integrations and reporting

Flipdish supports integrated card payments, PCI compliance, Apple Pay and Google Pay, split tender, tipping and payment reporting. It says transaction rates have no hidden fees. Integrations include delivery services such as Uber Direct and Stuart, restaurant systems including Square, Toast and Lightspeed, and Zapier; its open API is intended to connect business operations with online ordering. Customizable reports, real-time manager mobile metrics, sales forecasting and multi-location reporting give operators ways to monitor performance, with centralized menus and cross-site reporting particularly relevant to chains.

Phone ordering and support

The AI Phone Agent can handle multiple calls, take orders with modifiers and notes, upsell, collect secure payment, and send orders to the POS or kitchen display. Support includes Help Centre articles, Academy videos, and email, WhatsApp and phone assistance seven days a week.

Pricing

Flipdish is paid software with per-site subscriptions. Monthly plans are Website at $149 a month, Website & Mobile App at $249 a month, and Self-Service Kiosk at $99 a month. Annual billing is also available at lower rates: the plans start at $119/month for Website, $199/month for Website & Mobile App, and $79/month for Self-Service Kiosk.

Website includes a branded website, online ordering, menu management, loyalty and retention, reporting and analytics, and integrated payments. It is the fit for a restaurant that wants web ordering but not a branded app. Website & Mobile App adds a branded mobile app and third-party delivery integration, making it the more suitable option for operators investing in repeat app orders or delivery connections. Self-Service Kiosk provides kiosk software with menu management, loyalty and retention, reporting and analytics, and integrated payments; hardware costs extra, so the subscription is not the full kiosk cost.

All listed subscriptions are priced per site, which matters for multi-location operators budgeting several locations. Hardware and implementation may also involve upfront costs. Flipdish offers a free plan, but no plan limits are given. There is no free trial or refund policy stated, so buyers should account for the commitment before choosing a subscription.

Platforms

Flipdish supports Android, iOS, web and API. Its branded mobile apps are for iOS and Android, while the API offers another route to integrating business operations with online ordering.

Who it's for

Independent restaurants, takeaways, franchises and chains can use Flipdish to bring ordering channels and POS operations together. Independent operators may value branded ordering and loyalty; multi-site businesses have a clearer reason to adopt it in centralized menus and reporting across locations. Restaurants seeking only a low-cost menu or ordering page may find the broader system and per-site pricing hard to justify.

Pros and cons

• Pro: Multiple ordering routes—branded web and mobile, QR code and kiosk—give restaurants options for both digital and on-premise orders.
• Pro: POS, operational tools, payments and reporting cover more than order capture, while centralized menus and reports support multi-site management.
• Pro: The Website plan offers a lower-cost entry than the app bundle for restaurants that need branded web ordering only.
• Con: Every listed plan is priced per site, so subscriptions scale with location count.
• Con: Kiosk hardware costs extra, and hardware or implementation may add upfront expense.
• Con: A branded mobile app and third-party delivery integration require the higher-priced Website & Mobile App plan.
• Con: No free trial or refund policy is stated, leaving no stated trial period before subscribing.

Alternatives

For a free option with a defined customer allowance and limits, GustoQR offers a Free plan capped at 500 customers per year and does not include a full POS. Screenza is a freemium option for screen-based menus, with its Free plan limited to one screen, five image credits and ten menu parses per month, plus a watermark. EatPe has a free plan and trial, with low-priced INR plans such as POS Lite at ₹99 a month; it is worth considering when those entry plans fit the need.

NexSigns uses custom pricing based on screens, locations, hardware, content setup and software requirements. DineMate may suit a restaurant focused on a website, with a month-to-month Starter plan at ₹799 a month and no lock-in. FineDine is an alternative with a free trial and a Starter plan at €27 a month billed annually, with stated caps on menu items, tables, orders and reservations.

My Menu is another paid alternative, with a Starter plan at $31 a month per location and QR menu features. UpMenu Delivery may be a better fit for a delivery-focused operation: its Delivery POS plan is $29 a month and includes order management, POS and kitchen integration, and delivery dispatching.

Browse Digital Menu Software, Food Ordering Software, Restaurant Online Ordering Software and Restaurant Website Builders for more options by category.

Verdict

Flipdish is the strongest fit for restaurants and chains that want branded ordering tied to a broader POS and operations system, with centralized management a particular advantage across sites. Its main drawback is cost structure: per-site subscriptions, possible upfront implementation and hardware expenses, and no stated trial make it less compelling for businesses that only need a simple ordering presence.