Otiggo

Otiggo combines a web platform for delivery operations with a mobile driver app for route, parcel, and delivery workflows. Its planner orders stops based on the starting point, customer constraints, time windows, and daily priorities. Drivers can recalculate remaining stops from the depot, an address, or their current GPS position, and route changes made on web or mobile synchronize stop order. Routes can include parcels from multiple clients while retaining each parcel’s originating carrier. The mobile app scans manifests, labels, and documents to extract addresses and parcel information; scanned images are sent to Anthropic’s Claude API for extraction. Otiggo says images are deleted after processing, subject to temporary technical storage, legal obligations, or a setting requiring otherwise. Plans include a free option at no cost with one route per day, 15 stops, and five AI scans per month. Paid choices include €4.99 a month, €9.99 a month, €19.99 a month, €149 a month, and €219 a month. Stop limits vary by plan, and the company invites customers to request a demo to discuss delivery needs.

Otiggo pairs route planning with mobile scanning and delivery workflows, with a free option and several paid plans. Teams should check the plan-specific route limits and availability terms before choosing it.

Otiggo is aimed at delivery subcontractors, dispatch teams, drivers, and managers. It suits teams that plan time-windowed routes, coordinate parcels across carriers, and need mobile driver workflows.

Otiggo combines delivery routing with parcel and dispatch workflows for subcontractors and teams managing several carriers. Its standout advantage is connecting driver-side scanning and rerouting with web-based operations; its suitability depends on matching the plan’s route and scan allowances to daily volume.

Overview

Otiggo pairs a web platform for delivery operations with a mobile driver app. Routes are ordered around a starting point, customer constraints, time windows and daily priorities. Drivers can recalculate remaining stops from the depot, another address or their current GPS position, and route changes made on web or mobile synchronize the stop order. That shared workflow is useful when dispatch needs to adjust a plan after drivers have started.

Routes can include parcels from multiple clients while preserving each parcel’s originating carrier. That makes Otiggo a more natural fit for subcontractors handling work across carriers than for teams that need only a basic single-carrier route planner.

Key features

Routing and driver operations

Time-window planning, automatic reoptimization and live technician tracking support dispatch teams coordinating changing priorities and monitoring drivers. Route capacity is plan-dependent: Otiggo Driver supports up to 15, 200 or 500 stops per route depending on the selected plan, while the stated maximum stops figure is 100. Those differing ceilings call for confirming the applicable limit before committing to a plan for larger routes.

Scanning and data handling

The mobile app scans manifests, labels and documents to extract delivery addresses and parcel information. Images are sent to Anthropic’s Claude API for extraction, then deleted after processing, subject to temporary technical storage, legal obligations or a setting that requires otherwise. This can reduce manual entry for teams working from delivery paperwork, but operations handling sensitive material should account for the third-party processing and stated retention exceptions.

Otiggo identifies HTTPS/TLS encryption in transit, hashed passwords, restricted access, technical logging, backups and monitoring as security measures. Alvexa says it processes personal data under the GDPR and amended French Data Protection Act. Vercel, Stripe and Anthropic’s Claude API are named as providers for hosting, payments and image recognition/OCR respectively.

Pricing

Otiggo has free and paid options, with different route capacities and scan allowances. The free tier is a constrained way to evaluate a light workflow; larger teams should compare the monthly and annual terms against their route volume and scanning needs.

• Gratuit: free; 1 route/day, 15 stops and 5 AI scans/month. It suits occasional or low-volume use, but the daily route and scan caps are restrictive for regular operations.
• Basique: €4.99 a month, billed €39.99/year; up to 100 stops and 30 days of history. It raises route capacity and adds a defined history window, but does not state an increased scan quota.
• Essentiel: €9.99 a month, billed €77.99/year; increasing scan quotas. It is aimed at users whose scanning needs exceed the free allowance, though no specific quota is given.
• Pro: €19.99 a month, billed €155.99/year; increasing scan quotas. It costs more than Essentiel, but the listed inclusion is likewise an increased quota rather than a stated numeric ceiling.
• Starter: €149 a month, billed 1,430 EUR/year; parcels, manifests, routes, zones and dispatch, carrier and delivery-point tracking, carrier billing, 6,000 AI scans/month and driver access included. This is the clearest fit for a dispatch operation needing carrier workflows and a substantial scan allocation.
• Complet: €219 a month, billed 2,102 EUR/year; everything in Starter, plus leave, fleet and finance modules, driver access and 6,000 AI scans/month plus packs. The added modules suit teams managing more than routing and dispatch, at a higher recurring cost.

Otiggo also offers a free trial. The company invites prospective customers to request a demo so its team can review delivery volumes and requirements. The terms do not guarantee uninterrupted availability or a minimum service level unless a separate contract or special conditions provide one.

Platforms

Otiggo supports Android, iOS and web. The web platform serves delivery operations, while the mobile driver app supports route, parcel and scanning workflows.

Who it's for

Otiggo is best suited to delivery subcontractors, dispatch teams, drivers and managers who need route adjustments, multi-carrier parcel handling and document scanning in one workflow. A small operation can start with the free tier, but teams with frequent routes, higher stop counts or meaningful scanning volume should verify the applicable plan limits. It is less compelling for buyers who need guaranteed uptime or a specified service level without a separate contract.

Pros and cons

• Pro: Web and mobile route changes synchronize, giving dispatch and drivers a shared stop order as plans change.
• Pro: Multi-carrier routes retain each parcel’s originating carrier, a practical distinction for subcontractors serving several clients.
• Pro: Scanning manifests, labels and documents can extract addresses and parcel data, reducing the need to enter those details manually.
• Con: Free use is capped at one route per day, 15 stops and five AI scans per month, limiting its usefulness for regular delivery work.
• Con: Route ceilings vary by plan, and the stated 100-stop maximum differs from the 15, 200 or 500-stop plan-dependent capacities.
• Con: Service availability and minimum service levels are not guaranteed absent separate contractual terms.

Alternatives

For a broader comparison, see Route Optimization Software.

• Route4Me is a reasonable alternative for Android or iOS users who want a free 10-stop plan with routes saved for seven days, or a $9.99 a month plan with unlimited stops.
• Routific is worth considering for teams seeking web and mobile access, API support and a free allowance of up to 100 orders per month with all features except SMS notifications.
• Drivant may suit users who want a desktop app and a free plan with one project, three routes, 100 stops and one driver.
• Geo2 is an option for teams that value AI requests, offering a free plan with one user, up to 15 orders per route and up to 10 AI requests per day.
• GraphHopper is an alternative built around commercial APIs and an open-source Java routing engine.
• OptiMap fits users who need a free route planner with up to five stops and no time limit, or unlimited stops and up to three drivers on its $14.99 a month premium plan.
• Rouptimize is another route-planning option.
• Routella is an alternative with a free plan for one driver, 50 orders per month and five rounds per month.

Verdict

Choose Otiggo if your delivery operation needs dispatch and driver workflows together, particularly multi-carrier parcel handling and document scanning. The synchronized routing and scanning workflow is its strongest case; look elsewhere if the plan-specific stop limits do not fit your routes or if you require a guaranteed service level without separate contractual terms.