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Routella
131 Continental Dr, Suite 305, Newark, DE 19713, United States
What it is
Routella turns delivery orders into multi-stop routes, dispatches them to drivers and gives customers tracking and notifications. It plans routes across drivers and recalculates live ETAs as the day changes. Drivers use a web link for routes, navigation, proof of delivery and cash collection, without installing an app. Delivery records can include signatures, GPS-stamped photos and timestamps. Customers can receive milestone updates and branded tracking links through WhatsApp, SMS or email. Routella lists 32 platform integrations, a Custom API connector and manual order entry; it imports orders and sends fulfillment status back to connected systems. Other tools monitor vehicle cargo weight and volume, flag overloads and provide inspection checklists with photo proof. The free plan includes one driver and 50 orders per month, but excludes SMS, WhatsApp and Smart Routing. Growth costs $29 a month and Pro costs $79 a month. Eligible new customers may receive a 14-day trial with a card required; applicable tax may apply afterward unless canceled. Paid SMS and routing beyond included monthly stops use prepaid options.
For and against
For
- Plans routes across drivers and recalculates live ETAs.
- Drivers can use web links without app installation.
- Supports 32 platform integrations and a Custom API.
- Records signatures, photos and delivery timestamps.
Against
- Free plan excludes SMS, WhatsApp and Smart Routing.
- Paid SMS uses a prepaid wallet.
- Routing beyond included monthly stops requires prepaid packs.
The verdict
Routella combines routing, dispatch, delivery records and customer updates in one workflow. Check the free-plan exclusions and prepaid usage options against expected delivery volume.
Who it suits
Routella suits delivery businesses that need to plan multi-stop work, dispatch drivers and keep customers updated. Its pricing page positions Growth for small businesses dispatching daily and Pro for high-volume operations and multi-team merchants.
Plans and prices
Free
1 driver · 50 orders / month · 5 rounds / month · 1 store integration
Read 3 Oct 2026 · routella.app
Growth
5 drivers · 1,000 orders / month · Unlimited rounds · All 32 integrations + Custom API
Read 3 Oct 2026 · routella.app
Pro
Unlimited drivers, orders, and rounds · All 32 integrations + Custom API · Custom-branded tracking page + shipping labels · WhatsApp self-connect
Read 3 Oct 2026 · routella.app
On the record
- Capacity and inspections
- Features include vehicle cargo weight and volume monitoring, overload warnings, and driver vehicle inspection checklists with photo proof.routella.app · read 3 Oct 2026
- Cash on delivery
- The product tracks cash collected, deposited, and waiting by driver, and supports one-tap settlement.routella.app · read 3 Oct 2026
- Company and location
- Routella says it is built and operated by Routella, LLC, a Delaware company serving delivery businesses worldwide, with a listed address in Newark, Delaware.routella.app · read 3 Oct 2026
- Customer updates
- Delivery milestone updates and branded live-tracking links can be sent through WhatsApp, SMS, or email.routella.app · read 3 Oct 2026
- Data retention
- The security page lists retention periods including 24 hours for driver GPS location, 90 days for public tracking-page view logs, and five years for orders and completed rounds.routella.app · read 3 Oct 2026
- Driver access
- Drivers use a web link for their route, navigation, proof of delivery, and cash collection, with no app installation required.routella.app · read 3 Oct 2026
- Integrations
- Routella lists 32 platform integrations, a Custom API connector, and manual order entry; it imports orders and writes fulfillment status back to connected systems.routella.app · read 3 Oct 2026
- Intended customers
- The pricing page describes Growth as for small businesses dispatching daily and Pro as for high-volume operations and multi-team merchants.routella.app · read 3 Oct 2026
- Proof of delivery
- Drivers can record signatures, GPS-stamped photos, and timestamps for deliveries.routella.app · read 3 Oct 2026
- Route planning
- The product optimizes multi-stop routes across drivers and recalculates live ETAs as the day changes.routella.app · read 3 Oct 2026
- Security
- Routella states that endpoints use HTTPS with TLS 1.2 or later, database storage is AES-256 encrypted, and connected-platform credentials receive field-level AES-256-GCM encryption.routella.app · read 3 Oct 2026
- Support
- Routella offers email support on Growth, priority support on Pro, and lists [email protected] as its contact address.routella.app · read 3 Oct 2026
- Usage limits
- The Free plan excludes SMS sending, WhatsApp, and Smart Routing; paid SMS uses a prepaid wallet, and routing beyond included monthly stops uses prepaid flat packs.routella.app · read 3 Oct 2026
- What it does
- Routella turns delivery orders into multi-stop routes, dispatches them to drivers, and provides customer delivery tracking and notifications.routella.app · read 3 Oct 2026
