Open Helpdesk
No phone app
6.2No. 55 of 101
in Help desk software
in Help desk software
- Recognised40% of the score25
- Phone app26% of the score0
- Documented20% of the score73
- Free plan14% of the score100
- Free plan
- Yes
- Paid plans from
- $15/mo
- Runs on
- api
Summary
Open Helpdesk is ranked #55 of 101 in help desk software on Samsung Mobile US Press. It runs on API. There is a free plan. Paid plans start at $15/mo.
Open Helpdesk plans and pricing
All plansFree Free billed monthly Up to 2 agents · 1 workspace · Unlimited tickets · Reports and custom fields · Email-to-ticket · 10 AI requests per month openhelpdesk.dev · 23 Sept 2026
Starter $15/mo billed monthly Up to 5 agents · 3 workspaces · CSAT surveys · SLA tracking · Canned responses · 50 AI requests per month openhelpdesk.dev · 23 Sept 2026
Business $39/mo billed monthly Up to 20 agents · 10 workspaces · Audit log · Advanced reports and analytics · Custom email mailboxes · 200 AI requests per month openhelpdesk.dev · 23 Sept 2026
Enterprise Not published Custom agent and workspace limits · Dedicated setup assistance · Volume pricing · Unlimited AI requests · Public API and integrations openhelpdesk.dev · 23 Sept 2026
Compared on help desk software
- Free plan
- Yesopenhelpdesk.dev
- SLA management
- Yesopenhelpdesk.dev
- Help center
- Yesopenhelpdesk.dev
- Customer portal
- Yesopenhelpdesk.dev
- API access
- Yesopenhelpdesk.dev
- Included agent seats
- 5openhelpdesk.dev
Best Open Helpdesk alternatives
See all 20
Where it ranks on Samsung Mobile US Press
- Best Help Desk Software in 2026#55 of 101
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Sources
- openhelpdesk.dev· checked 23 Sept 2026