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Omega EDI
Salt Lake City, Utah, United States
What it is
Omega EDI is cloud-based software built exclusively for auto glass businesses, from single-technician shops to multi-location and high-volume organizations. It combines insurance billing, glass estimating, quoting, installation scheduling, dispatch, customer records, material tracking, and invoicing. Smart EDI audits invoices for common rejection issues before submission; Omega says this can reduce rejections by up to 70%. Its scheduler routes technicians, supports parts ordering, and displays appointment status in real time. Customer Journey sends appointment confirmations and reminders by text and email, with a live technician-tracking link. Omega provides more than 50 reports for business performance, sales, parts costs, and related measures. The service supports modern browsers, API access, web use, and technician apps for iOS and Android. Integrations include accounting, glass suppliers, payment services, VIN lookup, and tax tools, with additional enterprise connections. Plans are paid, offer a free trial, and add metered usage charges.
For and against
For
- Invoice checks before EDI submission
- Technician routing and live appointment status
- Customer text and email updates
- More than 50 business reports
- iOS and Android technician apps
Against
- No free plan
- Plans add metered usage fees
- Enterprise plan requires 10 users
- Repair Only support is live chat
The verdict
Omega EDI brings core auto glass operations into one cloud service, with scheduling, EDI validation, customer updates, reporting, and industry integrations. Review the per-user plans and usage charges to choose the appropriate edition.
Who it suits
It suits auto glass businesses needing billing, scheduling, dispatch, customer communication, records, and reporting. The service covers both small operations and larger multi-location organizations.
Plans and prices
Repair Only
up to 10 users · $2.00 per accepted EDI · unlimited e-mail invoices
Read 7 Oct 2026 · omegaedi.com
Standard
$1.00 per accepted EDI · $2.50 per electronic dispatch · $1.00 per VIN lookup · $69.95 per NAGS® license
Read 7 Oct 2026 · omegaedi.com
Enterprise
10 User Minimum · $1.00 per accepted EDI · $2.00 per electronic dispatch · $0.90 per VIN lookup
Read 7 Oct 2026 · omegaedi.com
On the record
- Advanced integrations
- Enterprise integrations include QuickBooks Enterprise, Chartio, MySQL, API access, and HTTPS webhooks.omegaedi.com · read 7 Oct 2026
- Customer updates
- Customer Journey sends appointment confirmations and reminders by text and email and provides a live technician tracker link.omegaedi.com · read 7 Oct 2026
- Device access
- The service supports modern browsers, and Omega describes a native mobile app for technicians; it says the app is available for iOS and Android.omegaedi.com · read 7 Oct 2026
- EDI validation
- Its Smart EDI system audits invoices for common rejection issues before submission, and the company says it can reduce rejections by up to 70%.omegaedi.com · read 7 Oct 2026
- Integrations
- Standard integrations include QuickBooks Online, Mygrant, PGW, Pilkington, IGC, Stripe, Authorize.NET, SGC, GNCS, Lynx, CARFAX QuickVIN, and TaxJar.omegaedi.com · read 7 Oct 2026
- Purpose
- Omega EDI is cloud based auto glass shop software for insurance billing, quoting, scheduling, dispatch, customer records, and invoicing.omegaedi.com · read 7 Oct 2026
- Reporting
- Omega says it provides more than 50 reports for business performance, sales, parts costs, and related measures.omegaedi.com · read 7 Oct 2026
- Scheduling
- The advanced scheduler routes technicians, supports parts ordering, and shows real time appointment status.omegaedi.com · read 7 Oct 2026
- Security and hosting
- The feature page says Omega hosts and stores customer data and describes automatic syncing and backups; its terms describe administrative and technical security procedures including intrusion detection, vulnerability and patch management, firewalls, and authentication.omegaedi.com · read 7 Oct 2026
- Support
- Repair Only includes live chat support, while Enterprise includes phone support.omegaedi.com · read 7 Oct 2026
- Usage charges
- Plans have metered usage fees for accepted EDI and other services, with amounts varying by plan; customers are billed monthly and preceding-period usage is charged on each invoice.omegaedi.com · read 7 Oct 2026
- Who it serves
- Omega says it is built exclusively for auto glass businesses and serves shops ranging from single-technician operations to multi-location and high-volume organizations.omegaedi.com · read 7 Oct 2026
