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GlasPacLX
Portland, Oregon, USA
What it is
GlasPacLX is a point-of-sale and shop-management system for auto and flat glass businesses, covering work from estimates and scheduling through invoicing. Its catalog supports NAGS and OEM part lookup by VIN or license plate, while RightGlass identifies replacement parts by VIN. Scheduling tools organize jobs by available times, installer, and service area, track appointments, and integrate with Google Maps. Supplier connections include PGW, Pilkington, and Mygrant, with inventory sourcing, stocking rules, and reorder alerts. The system supports insurer EDI billing and QuickBooks accounting sync. Flat and residential glass estimating includes custom shapes, more than 50 predefined shapes, product-specific price lists, and shower estimates. Commercial features include retainage deductions, AIA forms, job documents, and GDS Software integration for storefront estimating. Reports include more than 100 pre-built options with live-updated data that can be saved and exported. Auto, Residential, and Complete plans cost $70.00, $75.00, and $85 a month, respectively, each with a $599 onboarding fee per license and one user per license.
For and against
For
- Part lookup supports VIN or license plate.
- Scheduling integrates with Google Maps.
- Connects to named glass suppliers and QuickBooks.
- Includes more than 100 pre-built reports.
- Mobile supports field payments and electronic signatures.
Against
- No free plan or free trial is listed.
- Plans include a $599 onboarding fee per license.
- Base Auto, Residential, and Complete licenses are for one user.
- Mobile and hosting options have separate monthly charges.
The verdict
GlasPacLX covers workflows for several glass-business types, from part lookup and job scheduling to billing and reports. Compare the plan scope and per-license onboarding fee, and account for any separate mobile or hosting charges.
Who it suits
GlasPacLX suits auto, residential, flat, and commercial glass businesses that need estimating, scheduling, inventory, billing, and shop management. Its mobile and hosting options may suit businesses needing field payments or internet-based access.
Plans and prices
Mobile Add-on
Install-time tracking · Google Maps directions · Job photos · Automatic job updates
Read 15 Oct 2026 · gtsservices.com
Online Hosting
Daily backups at two geographic locations · Internet access from tablet, iPad, PC or Mac · Automatic NAGS updates
Read 15 Oct 2026 · gtsservices.com
Auto
One user per license · Auto-glass shops · EDI $1.30/transaction · GLAXIS $2/transaction
Read 15 Oct 2026 · gtsservices.com
Residential
One user per license · Residential-glass shops · QuickBooks $25/month · Commercial job management $10/month
Read 15 Oct 2026 · gtsservices.com
Complete
One user per license · Auto, residential and commercial glass · EDI $1.30/transaction · GLAXIS $2/transaction
Read 15 Oct 2026 · gtsservices.com
On the record
- Accounting integration
- QuickBooks synchronization transfers sales, customer and vendor accounts, invoices, cash sales and inventory-account updates.gtsservices.com · read 15 Oct 2026
- Auto glass lookup
- The system searches NAGS and OEM catalogs by VIN or license plate and can generate quotes from the results.gtswp.gtsservices.com · read 15 Oct 2026
- Branch management
- Multiple branches can share employee, scheduling, invoicing, reporting, sales and accounting data in one account.gtsservices.com · read 15 Oct 2026
- Commercial glazing
- Commercial tools include retainage deductions, one-click AIA forms, attached job documents and GDS storefront-estimating integration.gtsservices.com · read 15 Oct 2026
- Company facts
- LinkedIn lists GTS Services as privately held, founded in 1982, headquartered in Portland, Oregon, with 11–50 employees.linkedin.com · read 15 Oct 2026
- Company legal name
- The license identifies the maker as GTS Services, LLC, a Delaware limited-liability company.gtsservices.com · read 15 Oct 2026
- Customer base
- GTS says GlasPacLX is used by more than 1,500 shops.gtsservices.com · read 15 Oct 2026
- Deployment rights
- The agreement defines a single installation and concurrent-user license, with LAN and WAN or terminal-services use allowed when enough licenses are purchased.gtsservices.com · read 15 Oct 2026
- Documentation and support
- GTS advertises a knowledge base with articles and tutorials, phone support, email support and an initial helpdesk response within two business days.gtsservices.com · read 15 Oct 2026
- Flat-glass estimating
- It includes more than 50 predefined flat-glass shapes, custom-shape calculations and configurable shower-product pricing.gtsservices.com · read 15 Oct 2026
- Hosting and backups
- The online-hosting option provides internet access from tablets, iPads, PCs, or Macs and daily backups on servers at two geographic locations.gtsservices.com · read 30 Sep 2026
- Insurer billing
- EDI sends invoices to TPAs and insurers, with GLAXIS connections to LYNX and GNCS plus support for Harmon and Safelite invoicing.gtswp.gtsservices.com · read 15 Oct 2026
- Inventory
- Inventory supports reorder alerts, stock conversion from sheets or bulk stock, warehouse synchronization and supplier ordering.gtsservices.com · read 15 Oct 2026
- License model
- The license agreement grants a limited, nonexclusive, nontransferable internal-use license and identifies GTS as the software owner.gtsservices.com · read 15 Oct 2026
- License restriction
- The agreement prohibits reverse engineering, publishing copies, renting or lending the software, and commercial hosting services.gtsservices.com · read 15 Oct 2026
- Limit: mobile crashes
- App Store reviewers reported crashes after job updates that forced repeated sign-ins, especially with weak connectivity.apps.apple.com · read 15 Oct 2026
- Limit: mobile data-entry bugs
- App Store feedback described VIN-scanner errors, coupon and payment problems, duplicate charges and license-plate entry issues.apps.apple.com · read 15 Oct 2026
- Limit: reliability and support
- A Software Informer reviewer alleged prolonged Safelite/Lynx messaging failures, incomplete migration and poor support during reinstall.glaspaclx.software.informer.com · read 15 Oct 2026
