- Home
- Glass Contractor Software
- Auto Glass CRM
Auto Glass CRM
What it is
Auto Glass CRM is a business platform for auto glass shops that connects leads, clients, jobs, quotes, scheduling, technician work, and reporting. Its Smart Quote tool decodes a vehicle identification number and retrieves live glass part pricing to produce a cost range; an approved quote can become a scheduled job. Live vendor pricing connects to Mygrant and PGW, whose provider accounts are billed directly. Capacity-aware scheduling and route optimization help plan technician days from a warehouse. The mobile field workspace guides technicians through job status and checklists, captures photos and signatures, and saves drafts to sync when connectivity returns. Admin, Dispatcher, Manager, and Technician roles have server-enforced access, with technician views limited to assigned jobs and schedules. Professional includes Stripe payment links and CallRail SMS and call analytics, using customer-owned accounts billed directly by those providers. The API uses HTTPS, JSON, and API-key authentication, and documents a quote widget and website lead intake. Starter costs $79 a month, Professional $199 a month, and Scale $399 a month; each includes a 14-day free trial.
For and against
For
- Smart Quote decodes VINs and retrieves live part pricing.
- Schedules technician days and optimizes routes from a warehouse.
- Mobile workspace supports checklists, photos, signatures, and offline-aware drafts.
- Technician access is scoped to assigned jobs and schedules.
- Offers a 14-day free trial.
Against
- Mygrant and PGW provider accounts are billed separately.
- Professional payment and communications integrations use customer-owned accounts.
- More than 10 shops requires contacting sales.
- Exact-part disambiguation costs about $2 per requested search.
The verdict
Auto Glass CRM brings estimating, scheduling, field work, and reporting into one platform. Check the included shop and user counts and the separate provider charges when choosing a plan.
Who it suits
It suits auto glass businesses managing quotes, jobs, technician schedules, and reporting, including teams with multiple locations in the US and Canada. Shops using its API should keep browser-embedded keys in mind, since visitors can see them.
Plans and prices
Starter
1 shop · 5 users included · 14-day free trial · leads, clients, jobs, quotes, scheduling, iOS/Android field app
Read 15 Oct 2026 · autoglass-crm.com
Professional
3 shops · 15 users included · 14-day free trial · Smart Quote
Read 15 Oct 2026 · autoglass-crm.com
Scale
10 shops · 50 users included · 14-day free trial · developer API
Read 15 Oct 2026 · autoglass-crm.com
On the record
- Annual billing
- Annual billing is described as ten months' payment for twelve months of service.autoglass-crm.com · read 15 Oct 2026
- API
- The developer API uses HTTPS and JSON with API-key authentication, and documents a quote widget and website lead intake.autoglass-crm.com · read 4 Oct 2026
- API authentication
- API keys are generated per website in Settings and sent through X-API-Key or Bearer Authorization headers.autoglass-crm.com · read 15 Oct 2026
- API capabilities
- Documented endpoints cover quote configuration, vehicle options, quote creation and pricing, option selection, booking, address lookup and website lead submission.autoglass-crm.com · read 15 Oct 2026
- API documentation depth
- The developer page includes request fields, response codes and copyable cURL, JavaScript and HTML examples.autoglass-crm.com · read 15 Oct 2026
- API format
- The public developer interface is an HTTPS REST API using JSON and requires no SDK.autoglass-crm.com · read 15 Oct 2026
- API key caution
- The API documentation notes that a key embedded in browser code is visible to visitors and recommends proxying requests through the customer's server for full secrecy.autoglass-crm.com · read 4 Oct 2026
- API key limitation
- Keys placed in browser JavaScript are visible to visitors; the documentation recommends server-side proxying for secrecy.autoglass-crm.com · read 15 Oct 2026
- Availability limitation
- Terms say uninterrupted or error-free service is not guaranteed and features may be suspended or changed.autoglass-crm.com · read 15 Oct 2026
- Company lineage
- PGW Auto Glass describes Everything AutoGlass as formerly AutoGlassCRM and says it combines point of sale, VIN decoding and CRM functions.pgwautoglass.com · read 15 Oct 2026
- Compliance
- The opened privacy and security pages describe safeguards but do not state a named security certification or compliance standard.autoglass-crm.com · read 4 Oct 2026
- Compliance statement
- The privacy and terms pages describe safeguards but do not name a certification such as SOC 2, ISO 27001 or HIPAA.autoglass-crm.com · read 15 Oct 2026
- Customer records
- Customer records combine contact details, vehicle history, prior jobs and quotes.autoglass-crm.com · read 15 Oct 2026
- Data handling
- Collected information can include account data, leads, vehicles, quotes, jobs, schedules, technician activity, photos, signatures, notes, device logs and location data.autoglass-crm.com · read 15 Oct 2026
- Dispatch
- Capacity-aware scheduling and route optimization plan technician days from a warehouse.autoglass-crm.com · read 4 Oct 2026
- Extra charges
- Additional seats cost $5 per month and additional shops cost $30 per month; exact-part disambiguation can cost about $2 per search when requested.autoglass-crm.com · read 15 Oct 2026
- Integrations
- The site names Stripe, CallRail, Google Places, Mygrant, PGW, vPIC VIN data and Google Routes integrations.autoglass-crm.com · read 15 Oct 2026
- Intended users
- The service is described as a business platform for auto glass shops, including teams operating multiple locations in the US and Canada.autoglass-crm.com · read 4 Oct 2026
