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On the recordRead 10 Oct 202625 facts
NexScale
Toronto, Canada
Plans and prices
Annual ARR Plan
Priced on request
Per location · tiered by active member volume · first tier includes 3 user seats · no setup, integration, per-message, or per-email fees
Read 10 Oct 2026 · nexscale.ai
Monthly Plan
Priced on request
Per location · tiered by active member volume · first tier includes 3 user seats · no setup, integration, per-message, or per-email fees
Read 10 Oct 2026 · nexscale.ai
On the record
- Approval workflow
- Operators approve the initial outreach, and NexScale then handles follow-ups and reports activity.nexscale.ai · read 9 Oct 2026
- At-risk members
- It analyzes member history and behavior to surface members at risk of disengaging and prepare personalized outreach.nexscale.ai · read 10 Oct 2026
- Availability
- The maker says NexScale serves organizations across Canada and the United States.nexscale.ai · read 10 Oct 2026
- Company
- NexScale says it is headquartered in the Greater Toronto Area and was founded in 2024.nexscale.ai · read 9 Oct 2026
- Data access
- NexScale says it reads booking and membership data but does not write to member records in the connected system.nexscale.ai · read 10 Oct 2026
- Data residency
- Regional data residency is available for Canadian and US customers, and NexScale says it can provide sub-processor and infrastructure details under NDA.nexscale.ai · read 9 Oct 2026
- Data scope
- The maker says health information and payment details are outside the product’s current scope.nexscale.ai · read 10 Oct 2026
- Included costs
- The FAQ says there is no setup fee, integration fee, or per-message or per-email charge, and a dedicated NexScale phone number is included.nexscale.ai · read 9 Oct 2026
- Integrations
- The maker lists PushPress, PodPlay, Amilia, Arketa, Glofox, Mindbody, Mariana Tek, WellnessLiving, fitDEGREE, Punchpass, Zen Planner, Walla, and ActiveNet among supported systems.nexscale.ai · read 10 Oct 2026
- Introductory period
- Each customer starts with a paid three-month introductory period and a satisfaction guarantee that refunds subscription fees paid during that period if requested before it ends.nexscale.ai · read 10 Oct 2026
- Member retention
- It analyzes member behavior to identify at-risk and loyal members, prepare personalized outreach, and track replies.nexscale.ai · read 9 Oct 2026
- Notable limit
- NexScale reports on retention and engagement, while payment data and revenue reporting are outside its scope.nexscale.ai · read 10 Oct 2026
- Onboarding
- The FAQ says onboarding is self-service, takes under 10 minutes to start, and uses API access to existing systems without requiring data export or migration.nexscale.ai · read 9 Oct 2026
- Outreach workflow
- Operators can approve the initial outreach, after which NexScale can handle follow-ups and report on its activity.nexscale.ai · read 10 Oct 2026
- Pricing model
- Pricing is a per-location subscription tiered by active member volume; the site does not state amounts publicly and directs prospective customers to see their tier during signup.nexscale.ai · read 9 Oct 2026
- Privacy
- The maker says customer data is not sold or used to train models for other customers, and describes data-retention and deletion policies in its agreement.nexscale.ai · read 10 Oct 2026
- Product
- NexScale describes itself as an AI Business Partner and retention intelligence layer for wellness, fitness, and community-driven operators.nexscale.ai · read 9 Oct 2026
- Purpose
- NexScale is an AI retention intelligence layer for wellness, fitness, and recreation operators that works with their existing member-management system.nexscale.ai · read 10 Oct 2026
