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Neighborhood.online
Portland, Oregon, USA
What it is
Neighborhood.online provides websites and community tools for homeowners associations and self-managed communities. An HOA can use self-service setup to create a site without a developer; the company says this can be completed in minutes. Designs are described as tailored for different devices. Pages may include neighborhood information, galleries, local resources, FAQs, buyer and realtor resources, board meeting details, document libraries, dues information, news, and contact forms. The free plan supplies a marketing website hosted at the Neighborhood.online domain, with ads potentially appearing on some pages. Payment tools describe credit card, debit card, and bank transfer options, recurring monthly, quarterly, or annual plans, payment history, and reminders. The pricing page says the neighbor communication and HOA management suite remains under development. Neighborhood.online is web-based, offers a free plan and trial, and is made by PortlandLabs. The privacy policy describes protected registration data and encrypted transmission, while excluding HOA websites generated and hosted by the service.
For and against
For
- Self-service setup without a developer
- Responsive designs across devices
- Free hosted marketing website
- Payment history and reminders
- Multiple payment methods
Against
- Free site uses Neighborhood.online domain
- Ads may appear on some pages
- Management suite still under development
- Marketing privacy policy excludes hosted HOA sites
The verdict
Neighborhood.online offers HOA website publishing with a no-cost plan and self-service setup. The domain restriction, possible ads, and unfinished management suite are important tradeoffs.
Who it suits
It suits HOAs and self-managed communities that need a basic public website. Communities considering broader management should note that suite development is still underway.
Plans and prices
Free (with Ads)
Marketing website · hosted at Neighborhood.online domain · ads on some pages
Read 29 Sep 2026 · neighborhood.online
On the record
- Audience
- The site describes the product as built for homeowners associations and self-managed communities.neighborhood.online · read 29 Sep 2026
- Compliance controls
- The privacy policy says access reviews follow the company’s ISO 27001:2013, SOC 2 Type 2, and HIPAA/HITECH controls.neighborhood.online · read 29 Sep 2026
- Free plan limit
- The free plan provides a marketing website at the Neighborhood.online domain and may display ads on some pages.neighborhood.online · read 29 Sep 2026
- Maker
- Neighborhood.online identifies PortlandLabs as its product maker.neighborhood.online · read 29 Sep 2026
- Management suite status
- The pricing page says its neighbor communication and HOA management suite is still under development.neighborhood.online · read 29 Sep 2026
- Partner integrations
- The reseller program says its platform can integrate into a partner’s tech stack in a co-branded fashion and offers centralized tools for content changes.neighborhood.online · read 29 Sep 2026
- Payments
- A payments page describes credit card, debit card, and bank transfer options, recurring monthly, quarterly, or annual payment plans, payment history, and reminders.neighborhood.online · read 29 Sep 2026
- Privacy scope
- The privacy policy for the marketing site explicitly excludes HOA websites generated and hosted by Neighborhood.online.neighborhood.online · read 29 Sep 2026
- Purpose
- Neighborhood.online provides websites and community tools for homeowners associations.neighborhood.online · read 29 Sep 2026
- Responsive design
- The site says HOA websites can use tailored designs that work across devices.neighborhood.online · read 29 Sep 2026
- Security
- The privacy policy says registration information is password-protected, stored on secure servers with least-privilege access and FIPS 140-2 validated multifactor authentication, and encrypted in transit.neighborhood.online · read 29 Sep 2026
- Support
- The contact page says the team aims to respond within one business day and lists a Portland, Oregon mailing address and phone number.neighborhood.online · read 29 Sep 2026
- Website content
- The website offering includes neighborhood information, image galleries, local resources, FAQs, buyer and realtor resources, board meeting information, document libraries, dues information, news, and contact forms.neighborhood.online · read 29 Sep 2026
- Website setup
- HOAs can create a website using a self-service setup that the site says can be completed in minutes, without a developer.neighborhood.online · read 29 Sep 2026
