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mWater
What it is
mWater is a cloud platform for collecting, managing, analyzing, and visualizing data about water, sanitation, and hygiene services. Its Surveyor tools let teams create surveys, track infrastructure sites, and collect data using phones, tablets, or browsers, online or offline. Forms and responses gathered offline can synchronize when a connection returns, and teams can also import spreadsheet data. The platform supports reports, calculations, map visualizations, and time-series tracking, with options to share data with stakeholders or export it. Organizations can use standard forms and indicators, set permissioned access, and connect other systems through an API. The Integrator exchanges data with API-enabled systems on daily, weekly, or monthly schedules without custom code. Surveyor is available for Android and iOS and in a browser; mWater supports 28 languages and is designed for low-end devices and people with low technological fluency. A free plan offers unlimited standard use, forms, users, surveys, and integrations without per-user fees. Paid options include support, higher data capacity, and custom systems.
For and against
For
- Offline collection with later synchronization
- Reports, calculations, maps, and time-series tracking
- Android, iOS, browser, and API access
- Free plan includes unlimited standard use
- Users own and can download their data
Against
- No free trial is listed
- Stellar support starts at $500 per month
- Custom systems use project-scoped pricing
The verdict
mWater combines field data collection with analysis, sharing, and API connections in a platform with a free standard-use plan. Teams considering paid support or higher data capacity should review the listed plan terms and project-specific pricing.
Who it suits
mWater suits governments, utilities, NGOs, researchers, service providers, and community organizations collecting or coordinating water, sanitation, and hygiene data. Its offline collection and multilingual support may help teams working in varied connectivity and technology settings.
Plans and prices
mWater platform
unlimited standard use · no per-user fees · unlimited forms, users, surveys, integrations
Read 1 Oct 2026 · mwater.co
Stellar High Volume Data
API storage increases from 10,000 to 1,000,000 rows · higher import limits · full read/write API · uncapped integrations
Read 1 Oct 2026 · mwater.co
Stellar Support Membership
priority complex support · dedicated Slack channel · 10 complex technical-assistance tasks per year
Read 1 Oct 2026 · mwater.co
Custom Surveyor app configuration
up to 5 configurations per organization · unlimited users per configuration · 3 days consultation and training · permanent access
Read 1 Oct 2026 · mwater.co
Light Blue organizational data hub
website · permanent management access · 5 days advanced support and consultation · permanent priority support
Read 1 Oct 2026 · mwater.co
National and program monitoring systems
MIS design · workflows · dashboards · integrations
Read 1 Oct 2026 · mwater.co
On the record
- Analysis
- mWater supports reports, calculations, map visualizations, time-series tracking, stakeholder sharing, and data export.mwater.co · read 1 Oct 2026
- Collaboration
- The platform supports organizations, standard forms and indicators, permissioned sharing, and connections to other platforms through its API.mwater.co · read 1 Oct 2026
- Data collection
- Users can create surveys, track infrastructure sites, work online or offline, use phones, tablets or browsers, and import spreadsheet data.mwater.co · read 1 Oct 2026
- Data ownership
- Users own their data, choose what to share, and can download all data at any time through the platform or API.portal.mwater.co · read 1 Oct 2026
- Integrations
- The mWater Integrator connects two-way with systems that have an API on daily, weekly, or monthly schedules without custom code.mwater.co · read 1 Oct 2026
- Languages
- mWater is available in 28 languages and is designed for low technological fluency and low-end devices.mwater.co · read 1 Oct 2026
- Mobile availability
- Surveyor is available as native Android and iOS apps and as a browser web app.portal.mwater.co · read 1 Oct 2026
- Offline operation
- Surveyor can collect data offline and synchronize survey forms and responses when online.portal.mwater.co · read 1 Oct 2026
- Open-source status
- mWater states that more than 70 percent of its codebase is open source and that it operates as a Digital Public Good.mwater.co · read 1 Oct 2026
- Purpose
- mWater is a cloud-based data collection, management, analysis, and visualization platform for water, sanitation, and hygiene services.mwater.co · read 1 Oct 2026
- Scale
- The platform reports more than 390,000 accounts across 199 countries and territories and more than 8,100 organizations.mwater.co · read 1 Oct 2026
- Security
- mWater uses encryption in transit and at rest, two-factor authentication for administrative access, role-based permissions, server-side permission checks, and daily offsite backups.portal.mwater.co · read 1 Oct 2026
- Support
- mWater provides training and technical support, while optional Stellar subscriptions provide priority support and complex technical-assistance tasks.mwater.co · read 1 Oct 2026
- Target users
- The platform is used by governments, civil society organizations, water and sanitation service providers, utilities, NGOs, researchers, businesses, and community organizations.mwater.co · read 1 Oct 2026
