Mobile Worker

Mobile Worker is an app for commercial and technical field teams to coordinate tasks, visits, expenses, orders, and customer notifications. Teams can import tasks from Excel or CSV, connect them through an API, and assign and plan them automatically. Smartphone GPS provides worker locations and trip history, with alerts for unexpected stops and geofence entry or exit. Customers can receive ETA and status messages by SMS or email, as well as real-time tracking links. Workers can document deliveries, service visits, installations, and sales with photos, signatures, and other information. They can enter orders from a product catalog and record expenses with receipt photos; orders sync to the web administrator. Offline use is supported, with data sent when connectivity returns. Mobile Worker is available on Android, iOS, web, and API. The maker recommends iOS 15 or later and Android 11 or later. The free Básico plan permits up to five users and 100 tasks per month. Pro costs $25/user/mo and a 15-day trial is listed.

Mobile Worker brings field tasks, customer updates, proof of work, orders, and expenses into one workflow. The free plan has user and task limits, while Pro is listed at $25/user/mo.

Mobile Worker may suit commercial or technical field teams that need to coordinate assignments and document work from mobile devices. It may also fit teams that need offline use, customer updates, or order and expense entry in the field.

Mobile Worker is field operations software for commercial and technical teams coordinating work away from the office. It suits businesses that need dispatch, customer updates, and proof of completed work connected to orders and expenses. Its strength is that focused workflow; the free tier’s monthly caps and Pro’s per-user cost make team size and task volume central to the decision.

Overview

Teams can import tasks from Excel or CSV, connect a system through the API, and assign and plan work automatically. Workers can record deliveries, visits, installations, and sales with photos, signatures, and other information. Orders entered from a product catalog and expenses supported by receipt photos bring more of the field day into the same process, with orders syncing to the web administrator.

Smartphone GPS provides worker locations and trip history, with alerts for unexpected stops and geofence entry or exit. Customer ETA and status updates can go by SMS or email, and real-time tracking links give customers a view of progress. Because the product uses workers’ phones and needs no additional tracking equipment, it avoids a separate hardware requirement.

Key features

• Task planning: Spreadsheet imports offer a practical starting point, while API connections can link an existing customer system. Automatic assignment and planning may reduce manual coordination, though the monthly task limits matter for busier operations.
• GPS and customer updates: Location, trip history, stop alerts, and geofence notifications help supervisors follow field activity. SMS and email updates and tracking links extend that visibility to customers.
• Proof of work and field records: Photos, signatures, and other information can document completed jobs. Product catalog orders and receipt-backed expenses help capture transactions while workers are on site.
• Offline use: Workers can continue using the app without an internet connection, with data sent once connectivity returns. That is useful in areas with unreliable service, though it does not remove the need for a connection to sync.
• API: The maker describes the API as able to send and receive data between a customer’s system and the platform. API integrations are part of Advanced, so teams that need this connection must choose custom pricing.

Pricing

The free Básico plan is billed at $0/mes por usuario and allows up to 5 users, 100 tasks per month, 100 geofences, one file per task, up to 1GB of storage, and one supervisor. It includes basic email support. This is a useful way for a small team to start, but the task cap and single supervisor make it a constrained fit for growing or high-volume operations.

Pro costs $25/mes por usuario and raises the ceiling to 15 users, 800 tasks per month, 800 geofences, and five supervisors. It adds unlimited forms and proof of delivery, real-time tracking, per diems, SMS and email notifications, and chat or email support. Pro is the practical choice for teams that need those operating tools and can work within the 15-user and 800-task limits; the per-user billing means costs rise with headcount.

Advanced has custom pricing and includes Pro, API integrations, a dedicated account manager, and personalized chat, email, or phone support. It fits teams that need system integration or more tailored support, but requires a sales conversation to establish the price. The free plan and Pro are the published tiers; a 15-day trial is also offered.

Platforms

Mobile Worker supports Android, iOS, web, and API access. The maker recommends iOS 15 or later and Android 11 or later. Smartphone GPS means no additional tracking equipment is needed.

Who it's for

Mobile Worker is a good fit for commercial and technical field teams that coordinate visits, need customer status communication, and want workers to document work and expenses from a mobile app. Offline operation is a meaningful advantage for teams whose jobs take them beyond reliable coverage. Businesses with more than 15 employees, more than 800 monthly tasks, or a need for API integrations should evaluate Advanced pricing and fit before committing. Organizations seeking broader workforce management rather than field execution should compare other options.

Pros and cons

• Pro: Tasks, GPS visibility, customer notifications, proof of work, orders, and expenses connect field activity with office administration.
• Pro: Offline use and smartphone-based tracking support work in areas with weak connectivity without extra tracking hardware.
• Con: The free plan’s 100 monthly tasks and five-user maximum can restrict even modestly expanding teams.
• Con: Pro’s 15-user maximum and $25/mes por usuario price make larger teams a custom-pricing decision.
• Con: API integrations require Advanced, so teams needing system-to-system data exchange cannot get it on the free or Pro tier.

Alternatives

For a broader starting point, browse Workforce Management Software. ZebraDesigner offers a free Essentials 3 plan for basic barcode label and tag design and printing with supported Zebra printers, so consider it when label production is the need. Bannerman is free for companies with 5–15 guards in priority and serving at least one listed area, making it a more relevant option for eligible security teams.

Infor Workforce Management is a paid workforce management product with Android, iOS, macOS, web, Windows, and API platforms; contact Infor for pricing. ADP WorkForce Suite is an enterprise workforce management option with quote-based pricing. Legion Workforce Management is another paid option with Android, API, iOS, and web support. Logile Workforce Management is an enterprise retail workforce management suite with quote-based pricing. OnTheJob uses customized pricing through sales. OpenSimSim offers a freemium option with Android, iOS, and web support.

Verdict

Choose Mobile Worker if your commercial or technical field team needs one workflow for task planning, customer communication, location visibility, proof of work, and field expenses. Its offline support and phone-based GPS make that package especially practical for mobile crews. Look elsewhere if your team exceeds Pro’s 15-user or 800-task limits, requires API integration without a custom plan, or needs a broader workforce management system.