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ADP WorkForce Suite (formerly WorkForce Software)

Livonia, Michigan, United States

What it is

ADP WorkForce Suite is enterprise workforce management software for handling time and attendance, employee scheduling, leave, labor compliance, forecasting, analytics, and employee communications. It is designed for organizations with union agreements, operations across countries, shift-based work, regulated industries, and large hourly or frontline teams. Configurable rules can reflect pay policies and union agreements and adapt to changes across jurisdictions. Employees can record time through clocks, web-enabled PCs, tablets, phones, or voice and SMS entry. Scheduling supports shift swaps, rotating patterns, qualification checks, and outreach to eligible replacement workers. Absence tools manage eligibility, required documents, balances, approvals, and case records. The Suite connects with HCM and ERP platforms, including SAP, Workday, and Oracle, through APIs and file interfaces. It is available on Android, iOS, and the web, with API access. Pricing is on request, and prospective customers can request a live demo.

For and against

For

  • Configurable rules model pay policies and union agreements.
  • Time capture includes clocks, phones, voice, and SMS.
  • Scheduling supports swaps and qualified replacement outreach.
  • Connects with SAP, Workday, and Oracle.
  • Supports Android, iOS, web, and API access.

Against

  • Pricing is available on request.
  • Designed for enterprise workforce management needs.

The verdict

ADP WorkForce Suite brings time, scheduling, leave, compliance, and workforce planning into one enterprise product. Its fit is clearest for large, complex workforces; pricing requires a request.

Who it suits

It suits large or frontline workforces with complex schedules, union agreements, or labor requirements across countries. It may also fit regulated and shift-based operations needing time, leave, forecasting, and compliance tools.

Plans and prices

ADP WorkForce Suite

Priced on request

enterprise workforce management · quote-based pricing

Every plan, in full

On the record

Absence management
Absence tools determine eligibility, generate and store required documents, track balances, route approvals, and maintain an audit trail for leave cases.workforcesoftware.com · read 30 Sep 2026
ADP ecosystem
ADP WorkForce Suite works within the ADP HCM ecosystem alongside ADP Lyric HCM, ADP Global Payroll and ADP Workforce Now.workforcesoftware.com · read 30 Sep 2026
Authentication
The integration platform supports single sign-on, single logout, and compatibility with multi-factor authentication.workforcesoftware.com · read 30 Sep 2026
Buying model
The vendor directs prospective customers to request a live demo and does not publish a product price on the reviewed product pages.workforcesoftware.com · read 30 Sep 2026
Company
WorkForce Software was founded in 1999, is headquartered in Michigan, and ADP announced its acquisition in October 2024.workforcesoftware.com · read 30 Sep 2026
Compliance
The suite provides templates and a compliance engine for diverse work, pay, geographic, union and collective bargaining agreement rules.workforcesoftware.com · read 30 Sep 2026
Core modules
The suite includes time and attendance, employee scheduling, global leave and absence management, labor compliance and fatigue management, workforce forecasting and analytics, mobile workforce management applications, enhanced communications and task management.workforcesoftware.com · read 30 Sep 2026
Data capture
Data capture options include rugged timeclocks, online and mobile options for PCs, tablets and phones, phone entry by voice or SMS, biometrics, geolocation and offline operation.workforcesoftware.com · read 30 Sep 2026
Geographic scale
The product provides prebuilt templates for 35+ countries and supports operations in more than 100 nations.workforcesoftware.com · read 30 Sep 2026
Implementation
Enterprises can choose ADP-led implementation or certified systems-integrator implementation.workforcesoftware.com · read 30 Sep 2026
Integrations
It offers open REST APIs and prebuilt connectors for SAP, Workday and Oracle, plus integration with other HCM, payroll and ERP systems.workforcesoftware.com · read 30 Sep 2026
Product
ADP WorkForce Suite is enterprise workforce management software for time and attendance, scheduling, absence and leave, labor forecasting, analytics, and employee communications.workforcesoftware.com · read 30 Sep 2026
Purpose
ADP WorkForce Suite is an enterprise-grade global workforce management solution that models pay rules and union agreements.workforcesoftware.com · read 30 Sep 2026
Scheduling
Scheduling features include shift swaps, rotating shift patterns, skills and certification checks, and automatic outreach to qualified replacement workers for vacant shifts.workforcesoftware.com · read 30 Sep 2026
Security
A vendor cloud-delivery datasheet states that its service had ISO 27001 certification and annual audits including SOC 1 Type II, SOC 2 Type II and ISAE 3402 Type II; the datasheet is dated 2024.workforcesoftware.com · read 30 Sep 2026
Security encryption
The SaaS platform uses HTTPS/TLS encryption, encrypts clock-terminal data in transit, and encrypts data at rest and backups with AES-256.workforcesoftware.com · read 30 Sep 2026
Security testing
Internal and external vulnerability scans run weekly, with independent third-party vulnerability scans and annual data-center and web-application penetration tests.workforcesoftware.com · read 30 Sep 2026
Support
The vendor says clients receive dedicated success resources, access to workforce experts and client community insights, plus around-the-clock or regionally extended support.workforcesoftware.com · read 30 Sep 2026

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