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On the recordRead 9 Oct 202613 facts
MasterControl Quality Management System
Salt Lake City, Utah, United States
Plans and prices
MasterControl Quality Excellence
Priced on request
Pricing tailored to organization; named-user licensing; packages range from basic document management to a complete digital QMS
Read 9 Oct 2026 · mastercontrol.com
On the record
- API
- MasterControl API access requires an API license.currentcloud.onlinehelp.mastercontrol.com · read 9 Oct 2026
- Cloud
- MasterControl describes Quality Excellence as a cloud-based QMS and says its SaaS offerings are available to regulated customers.mastercontrol.com · read 9 Oct 2026
- Documents
- Document management supports version control, eSignatures, archiving, collaboration, searchable records, and 21 CFR Part 11 compliance.mastercontrol.com · read 9 Oct 2026
- Integrations
- MasterControl describes connecting the QMS with ERP, MES, LIMS, CRM, and other enterprise systems through PaaS and REST API integration tools.mastercontrol.com · read 9 Oct 2026
- Intended users
- The product is presented for life sciences and other regulated industries, including pharmaceutical, medical device, and biotech organizations.mastercontrol.com · read 9 Oct 2026
- Mobile access
- MasterControl Mobile lets users access documents, tasks, and processes on a tablet or smartphone.mastercontrol.com · read 9 Oct 2026
- Other quality processes
- The QMS includes capabilities for CAPA, change control, audits, customer complaints, deviations, and nonconformance management.mastercontrol.com · read 9 Oct 2026
- Purpose
- Quality Excellence automates quality across the product life cycle to help regulated companies manage compliance, streamline processes, and support growth.mastercontrol.com · read 9 Oct 2026
- Quality events
- Quality event forms and workflows can be built and modified with a no-code designer, with rules-based routing and AI-generated event summaries and deviation trend identification.mastercontrol.com · read 9 Oct 2026
- Security and standards
- MasterControl's AI Trust Center lists ISO 27001 information security, ISO 27017 cloud security, ISO 27701 privacy information management, and ISO 42001 AI management among its standards.mastercontrol.com · read 9 Oct 2026
- Support
- MasterControl says its technical support program includes automatic software upgrades and unlimited technical assistance by email or telephone from 6 a.m. to 6 p.m.mastercontrol.com · read 9 Oct 2026
- Training
- Training management schedules, routes, tracks, and follows up on training tasks and supports role-based exams and competency records.mastercontrol.com · read 9 Oct 2026