Maitredi
Netherlands
What it is
Maitredi is web-based restaurant software with a shared workspace for managing public Google and Tripadvisor reviews. It brings reviews together with filters, staff-name resolution, saved reviews, recurring themes, and draft replies in a venue’s voice. Teams can use guest praise and reported issues in pre-shift conversations. Eligible Google Business Profile accounts and locations can connect for reviews and manager-approved replies, subject to Google API access and listing permissions. Tripadvisor reply drafts must be copied into Tripadvisor’s Management Center. Maitredi also lists direct connections for QuickBooks Online, WhatsApp Business, Instagram, and Facebook, and supports multiple locations. Its Starter plan is free for one venue and includes native reservations, availability, and Maitredi Tap POS software. Floor costs €389 per venue each month, or €331 per month when billed yearly (€3,972 per year). Full House costs €629 per venue each month, or €535 per month when billed yearly (€6,420 per year), and includes 24/7 support. There are no per-cover fees; hardware, payment processing, and rollout requirements are confirmed separately.
For and against
For
- Free Starter plan covers one venue.
- Review tools include filters and saved reviews.
- Drafts replies in a venue’s voice.
- Supports multiple locations without per-cover fees.
Against
- Google workflows depend on API access and listing permissions.
- Tripadvisor drafts need manual copying into its Management Center.
- Hardware and payment processing are confirmed separately.
- Guaranteed support response time is not published.
The verdict
Maitredi combines review management with broader restaurant workflows, and its free Starter plan covers one venue. Consider the separate venue pricing and connection requirements when assessing its fit.
Who it suits
Maitredi suits restaurant teams that want to gather public reviews and use guest feedback in pre-shift conversations. It may also fit venues looking for reservations, floor management, guest communication, inventory, and reviewed accounting workflows.
Plans and prices
Starter
One venue · native reservations · availability · Maitredi Tap POS software
Read 9 Oct 2026 · maitredi.com
Floor
Guest operations · Tap POS software included · no per-cover fees
Read 9 Oct 2026 · maitredi.com
Full House
Tap POS · AI and back-office workflows · 24/7 support · 24/7 in-app AI operations assistant
Read 9 Oct 2026 · maitredi.com
On the record
- Company
- Maitredi was founded by Thijn Smoorenburg and is developed in the Netherlands by Cavarus SP.maitredi.com · read 9 Oct 2026
- Google connection
- Eligible Google Business Profile accounts and locations can connect for reviews and manager-approved reply workflows, subject to Google API access and listing permissions.maitredi.com · read 9 Oct 2026
- Intended customers
- Maitredi describes itself as restaurant software for reservations, floor management, guest communication, inventory, and reviewed accounting workflows.maitredi.com · read 9 Oct 2026
- Limits and fees
- Maitredi charges flat per-venue plan prices with no per-cover fees; hardware, payment processing, and rollout requirements are confirmed separately.maitredi.com · read 9 Oct 2026
- Other integrations
- Maitredi lists direct connections for QuickBooks Online, WhatsApp Business, Instagram, and Facebook, alongside Google Business Profile reviews.maitredi.com · read 9 Oct 2026
- Review data boundary
- The maker describes reviews as public and says eligible Google reviews can be brought into Maitredi for themes, team mentions, and manager-approved replies.maitredi.com · read 9 Oct 2026
- Review management
- Maitredi brings public Google and Tripadvisor restaurant reviews into a shared manager workspace.maitredi.com · read 9 Oct 2026
- Review tools
- The review workspace includes filters, staff-name resolution, saved reviews, recurring themes, and reply drafts in the venue voice.maitredi.com · read 9 Oct 2026
- Support
- Full House includes 24/7 support, and the pricing page says no guaranteed support response time is published.maitredi.com · read 9 Oct 2026
- Team use
- The product is designed to surface guest praise and issues for pre-shift conversations and help teams keep public replies timely.maitredi.com · read 9 Oct 2026
- Tripadvisor replies
- Tripadvisor reply drafts are copied into Tripadvisor’s Management Center.maitredi.com · read 9 Oct 2026
